love nafnaf i always get the same thing chicken bowl with rice and its always fantastic this time bad stomach ache.... not sure why im sure wasnt intentional all good read more

Naf Naf really thinks they're slick--two pathetic baby scoops of rice and a sad sprinkle of shawarma shoved into a toddler-sized container like they're feeding guinea pigs. This isn't a meal, it's an insult in a box. And they've got the nerve to wave that tip screen at me like they earned something. What a joke. This place has fully lost its mind. read more

I was here today. It's super clean, the staff is very friendly, & the food is awesome! So the hummus is as fresh as it gets, same with their chicken, vegetables, sides. I always pop in here for my husband for the chicken shawarma with tahini and garlic sauce. Don't forget to get lots of falafels and try ALL the dipping sauces, delicious!!! Enjoy! :) read more

Ordered through Uber eats ordered double chicken on 2 items and can you believe the portions were even smaller than Chipotles regular portion! Needless to say I will not make that mistake again! Way too many restaurants in the area you definitely want to keep the customers happy! read more

naf naf - Clean, service was fast and good. I like the food. Good for quick food. I had a to go this time read more

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Writing this review genuinely upsets me because this Naf Naf was a cornerstone of my teenage years. Back in its prime in the 2014 era, this place was amazing. The falafel used to fall apart, the pitas were warm and fresh, and the fries.. oh my god the old fries were to die for. Since the pandemic it seems that this location or maybe it's a corporate problem is cutting corners. The first red flag was a few years ago when the ordering style turned to the way you'd order at subway/chipotle. Instead of walking up and ordering a plate or pita with the protein and having it served with basically everything unless you specified otherwise, now you go down the line and choose what you want and they added more toppings which makes it a little overwhelming if you just wanted the original experience and not know what to order. The food after that implementation to me, went downhill I haven't been back in probably 5 years since that until today when I thought I'd give this place another chance. I'm saddened to report that it's even worse than before. I placed an online order to pickup in store and as soon as I walked in I was pretty setback by how dingy it was in there? I remember this store used to be pretty bright and clean looking, now it's dark and dirty. The workers didn't seem too thrilled to be working there either but I was just picking up so I can't say too much else about the service. I had about a 15-20min ride home and by the time I got home I took a bite out of the fries they were cold and did not survive the trip back. Let's talk more about the fries because to me this is one of the most upsetting changes Naf Naf has incorporated lol. Years ago, these fries were so thin and perfectly seasoned/fried that I always wanted to make a meal out of just them. The fries now look and taste like something you would get at Burger King?? I don't even know how to describe it. Bland, soggy, and season-less. A fall far from what they once were. I didn't get the chicken shawarma (used to get it all the time but I'm sure it's horrible now too like everything else here) because the only reason I decided to try Naf Naf again was because I was craving falafel and was in the area. As I stated before, the old falafels were to die for. They were huge, soft yet crispy, and super flavorful. These were so disappointing. They have shrunk in size and they seriously tasted like they were made days ago and then reheated and overcooked. I couldn't even cut through these with a fork they were so hard and bland. The pitas were cold, they no longer taste fresh. The only thing that has remained relatively the same and still good is the garlic sauce and the pickles, everything else is not worth it. This trip reminded me why I stopped going here years ago, I won't be returning read more

Naf Naf Grill - Small, super overcooked and very hard falafel that wasn't cutable with a fork - Middle Eastern Near Me - Aurora, Illinois

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Naf Naf has really good Mediterranean food. I have had it catered several times for lunch at work and ate in the restaurant for dinner. The chicken shawarma, grilled steak, and falafel are all great options. The restaurant is counterservice and casual. Good for families. read more

Would I come back? You see the star. lol never. Pita was stale and hard. Took forever. Line of about 8 people. One blind white lady came in and was at the end of the line. Oh don't worry she was blond and white. She wanted 8 pitas. Oh you bet they let her cut ALL of us. Even reached over me to pay lol. Wow racism at its finest. When I called them out on it I was told by their supervisor " it's not racist". Right. You just let someone walk in, get at the end of the line. And all of a sudden she soars past everyone and gets her pitas. Well played. Well my $20 purchase for myself is not enough. I guess they make more money selling individual pitas so they felt the need to bypass everyone and then argue when called out. lol. Hey I don't have to worry about it. How many restaurants are around here? read more

There are some Naf Naf places that are worth it and some that make you question why even go there. (Disclaimer: Not medical advice - Consult with your physician for sodium intake) 1) First of all the salt levels here are through the roof. Felt like my blood pressure was shooting up. The food and meat tasted bitter with so much added salt. 2) Decreasing portion sizes - other stores fill your bowl/plate. Here the toppings at best are sprinkled specks. 3) Staff- People working here look miserable. Some are downright weird. 4) Tables and chairs were dirty and sticky. I can easily avoid this place and go to my usual Naf Naf that is much better. Sure the drive may be longer but at least I am getting food that I like with a pleasant staff and a clean table. read more

I was very disappointed with my experience at NafNaf Grill. The service was absolutely terrible, staff seemed unwilling to accommodate any customer requests, immediately rejecting. On top of that, the pita bread was soggy and unappetizing and so was the quality of the food- cold and old taste. Overall, it felt like they didn't care about the quality of their food or their customers. I would not recommend. read more

Another place that used to be great gone downhill. Fries are processed salty coated crap like Burger King. Not the old spiral cut fried potatoes they used to have. Shawarma was not hot in bowl. Place was empty with dirty tables. read more

Tried Naf Naf for the very first time. I've heard good things about it and wanted to check it out. I must say the food was pretty good and the guy who took my order was patient and polite. There's a strong likelihood that I would return and try other items on the menu. read more

Naf Naf Grill - Some type of chicken bowl - Middle Eastern Near Me - Aurora, Illinois

I had a tetribale experience at naf naf aurora location very rude guy Alfredo and unhelpful and other staff were very polite the guy got angry on me when I ordered I asked for no pickle he put I said ok but he still got again and again got angry on me and we put extra rice only one bowl he charged me for 5 bowls which 2.50$ very rude service ch for wrong amount they don't know what they are doing poor language he didn't know how to talk with customer when we were eating on the table he came out for checking what we were eating that part was very rude he can't check like that they closed women bathroom I have to use man bathroom I have to change my daughter diaper I can't change because of bathroom was closed out by employee he didn't know how to talk with women service I would not recommend this place to anyon. read more

Naf Naf Grill - Change was more amount - Middle Eastern Near Me - Aurora, Illinois

I haven't been to this location for a while. Sadly I won't be coming back. Place still looks similar however the menu has changed. Portions are smaller and fries are now not included. Prices have gone up dramatically. 2 meals one fries and one drink for $39.38. They even charged me 4 times for BYB steak even thou we only had 2 meals. We should of gone to a nicer restaurant like lazy dogs for what they charged us. The worse thing was I froze dining inside. I was dressed with thermals and it felt like we were outside. The food is good but not worth the prices and dining experience in my opinion. read more

Used to have amazing homemade pita This time it was like store bought cardboard pita Very disappointing read more

I used to love coming here and I haven't been able to come up this way since before the pandemic. I was sad to see other locations closed so when I got the chance to go to the Naperville/Aurora area I stopped in. Previously my usual description of their pitas was "little pillows of heaven" soft fluffy and freshly made. They used to be delicious. Not anymore. I don't remember exact prices from before but I don't remember spending so much for just hummus and a few pitas. I think at least one or two pitas were included with the humus and if so, they aren't any more. The texture was more like a stale day-old "soft" pretzel. It was dark brown, hard dried out and I overcooked. Difficult to chew. I noticed none of the rotisseries were going even though it was the evening during rush hour/dinner time. Really disappointing to not be able to get what I've looked forward to in the past. read more

Naf Naf Grill - Dried out of overcooked stale pita - Middle Eastern Near Me - Aurora, Illinois

The food was great! I order a falafel bowl. I enjoyed every component in the bowl. I added baba ghanoush which was okay, but taste a bit off. I'll definitely return but will skip the baba ghanoush next time. read more

What, how did I never review this location? I come here all the time. Food is great like at all locations of Naf Naf (chicken kabob and saffron rice are my favorite), and staff is really nice. Sadly I can't eat the delicious pillowy pita bread now because of a gluten free diet, but when I told the guy at the counter I didn't need it he looked over to my dad (who was with me) and said, "Would your dad like it?" Thoughtful of him (& dad did like it!) This location is convenient to the mall and 59. Fabulous food and service; of course I will be back. read more

Naf Naf Grill - Pita package - Middle Eastern Near Me - Aurora, Illinois

After hearing my boyfriend rave about this place, I was so excited to try it! He loves it, his coworkers, a very picky crew, also love it, so surely I was expected to like it too, right?! One thing that happened not too long ago that will probably forever change my expectations of places like Naf Naf and all the other places after it: The Halal Guys opened a store less than 2 miles from my house. I know, forever changed. So, here I go with my Naf Naf experience! I ordered the Chicken Shawarma, and it comes with pita and your choice of two sides: basmati rice, Israeli salad, or fries. I chose the rice and salad. For $11.99, seems a tad pricey. The food was ready pretty quickly. The portions are generous but then again, you're paying $12 a plate. I'll break down the different parts of my meal: -Chicken: a bit dry, not seasoned very well. -Basmati rice: dry; I struggled to eat this and eventually stopped and brushed it to the side -Pita: warm, delicious -Israeli salad: this was my favorite part of the meal - fresh and delicious. I ended up mixing this with most of the chicken and the rice to enhance those items I wanted to love this place a lot more, but for the price and the fact that I've been spoiled by so many good shawarma places near me, I just couldn't help but dream of all the better places as I was getting through my meal here. Maybe I'll give Naf Naf another try in the future, but definitely not dying to go back. read more

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Had a bad experience at this place before. I understand that they have changed owners and a lot has changed. It's nothing like it had been. I thought I would give it a try again to see if anything has changed. Their Pitas were not warm and Luscious and melt in your mouth delicious like they were in the past. So this is twice now. They're not cooking meat fresh on the Spits like they used to as you can see by the picture. Their chicken was once again dry as a bone and sitting in a bin. So I asked if they had anything fresh. She said the steak is made fresh. So I ordered a steak bowl. I opted not for the fresh cucumber and vegetables because that has changed as well. They now put absolutely zero spice on it. So I said no to that. But was excited to at least try the steak now. Well sadly it was the most grisly garbage I've ever had. As you can see by the picture I spit out probably half of it. Very uncool. And uncouth. But I couldn't chew it or swallow it. So to the New owners I would say that you have ruined this place. It should be a time on a Saturday when a lot of people are here and I'm looking at empty tables. So sorry this was one of my favorite Mediterranean places that I sent absolutely everyone to. read more

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Excellent vegan/vegetarian options! So glad I could choose exactly what I wanted to eat with build-your-own bowl! Basmati rice, falafel, hummus, cucumber & tomatoes, Nafziki, pickles and a pita was excellent! I will definitely keep going back! read more

Naf Naf Grill - a plate of food - Middle Eastern Near Me - Aurora, Illinois

We visited the Naf Naf Grill in Naperville today and were particularly disappointed in the service ( the food was good). My boyfriend didn't have his mask so I went in and asked if they had a spare mask - the gentleman behind the counter sighed very loudly and said 'I don't care if he comes in without a mask, I'm not afraid of anything - I only wear it because they make me.' My boyfriend stayed outside so when I ordered our meals, he kept on correcting me on the order of how things had to be added to my pita and insisting that I could not add anything additional (although I have in the past). I felt like a child being reprimanded - and also, if employees don't really care about government mandates it made me decide to not buy from this franchise for a long time. read more

Order take out from here a good amount and the staff is always friendly and quick! Definitely good for a quick bite!

I am so very disappointed. This started out as a small business with people doing the best they can to give you homemade food. This last time I went there I thought it was reasonable. But certainly not a delicious, homemade Mediterranean food. It used to be. Longtime customers know the difference ! Now,it's just fast food. Nothing special. read more

You know, it fast food and it's not a burger - that is a win! Food wasn't all that great but the shawarma was good.

Extremely rude behavior from the service person. If you have been to other Naf Naf locations before, you would find this place a joke. The management is undergoing some sort of cost cutting so they're compromising on the food quality and quantity. Do not waste your money here. read more

Naf Naf Grill - Beef Beef Tenderloin Kabab - Middle Eastern Near Me - Aurora, Illinois

Quick, easy and relatively healthy meal can be found here. After paying for our order, I was given a pager to inform me of when the order will be ready. I tried the $5.49 falafel pita and it was pretty good. It was filling but I wish it had a little more flavor. The side of pickled veggies help a little. The ingredients tasted fresh and the pita is as pillowy as some say. This particular pita has only 290 calories. The home-made fries $1.99 were tasty soggy potato slices. read more

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When you walk into a Middle Eastern restaurant and see the place full of hijabs and a couple of niqabs, you know the shawarma and kababs are going to be authentic and yummy, even if this is a chain. What I didn't know was they make a great schnitzel, too. It's not authentic German/Austrian pork or veal schnitzel, but chicken schnitzel. This is a large place--lots of seating with a few tables big enough for groups of six. On the Saturday evening I went, there was a steady flow of customers and lots of employees behind the counter to keep things running smoothly. My chicken schnitzel and drink wasn't cheap--add tax, and it was $15.50. With plates, you're allowed a couple sides. My basmati rice and fries were good, and the pita--the most noticeable different between Naf Naf Grill and an average falafel place is the pita bread. Here, the pita's texture is fluffy and light but tends to fall apart if it's packed too full. read more

Naf Naf Grill - Middle Eastern Near Me - Aurora, Illinois

Seems a little pricey until you see the portions. Food was great, and you really get a lot of it! Very aesthetically pleasing, simple decor, too. read more

Sadly the pitas are not what they used to be . Chicken is still good and I like the option of picking what they put inside. Menu seems limited now, no soup anymore. read more

I am so sad that our once favorite restaurant has gone downhill so much. The care and quality we used to take for granted are gone. My husbands pita sandwich was pure slop tonight.....and it definitely wasn't cheap. read more

Naf Naf Grill - Middle Eastern Near Me - Aurora, Illinois

I've came here for lunch, mid lunch and dinner before! I absolutely love the food here. Typically I get the chicken shawarma in a pita with chips on the side. I love the pickles and the sauces that come on the side. I've been to a few other locations and this one seems very clean and quick to produce the food. My parents and my girlfriend also love Naf Naf. I wish we lived a bit closer to get takeout during this time, but we will be back soon enough! I am missing it right now!! read more

I used to love this location. Food was always fresh and flavorful... not anymore. I was a little disappointed too see they no longer served chicken thigh pita sandwiches, but I get it. Maybe was not a popular enough item and I also like the falafel anyway. I was also surprised to see that the prices had gone up. Also now charging for the sauce. Sad face. Pita was nice and fresh, but my falafel were undercooked(raw in the middle) and the fries were dried out and cold, like thick cold unsalted potato chips. Overall this visit did not leave me smiling. And I usually smile a lot. read more

The service was good--food is Always great that's why I continually go back. New menu prices read more

Naf Naf Grill - Middle Eastern Near Me - Aurora, Illinois

One of my coworkers RAVE's about how good this place is.... Soooo Since I never had before and there's one close by my house. I decided I would stop and bring it for lunch. We went online figured out what we wanted to order. I get there today and everything I ordered the guys is like I don't have that. That's at a newer location........ soooo I'm like oookkkk let me get some Falafel's and 2 chopped salad's. Also, let me have a Amba sauce we don't have that we only have Tahini and hot sauce! Oh ok let me have Tahini then.....total $13.49? Hmmmm ok Waits for food............. Get food.....off to work! GREAT! no sauce and 4 Falafels and 2 very small chopped salads. Thank my lucky stars we keep some type of dressing at work. Needless to say I will not visit this location again. On a good note the Falafel was good! Seasoned well. read more

Naf Naf Grill - Middle Eastern Near Me - Aurora, Illinois

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NafNaf when did u just give up caring about good food?? Have been eating nafnaf since they were in Ogden so we know lol. Tonight we were served cold, dry small portion shawarma, cold , dry tasteless pita and omg hummus that does not come with any of your now dry pitas. What are you supposed to do with hummus and no pitas seriously. There was just so much more wrong with what's going on there all of a sudden. It really is just not good Mediterranean food anymore. Use to be haha read more

Ohhh I missed this place, I always order the same, chicken shawarma on a plate, usually with a side of hummus but not this time, I got the rice and home made chips, it has great flavor, it's a fast food twist to Mediterranean food, but the quality does not suffer, they are quick and delicious, the pita bread is hand made in front of you and they are always warm and fluffy, I wish they had one of these in Atlanta, there is lots of parking for these 4 degree days in Chicago, so just watch out for the ice and walk in, they could have had the heat on a bit higher, it was cold inside (not as much as outside ) prices are reasonable and ultimately what you go in for is the food, and I love it. read more

Naf Naf Grill - Middle Eastern Near Me - Aurora, Illinois

It's good, pretty underrated. The chicken schnitzel pita is so fire, same thing with the "naf naf fries" which are basically thick cut home made potato chips. Only down side is it totally gives me the worst bubble gut pains of all time and messes up my stomach for the remainder of the evening, without fail. Legit, every ... single ... time. Maybe I'm just not cut out for Mediterranean spices. read more

Never got the private message as you mention But your 2 employees service and care made me change the review from one star to 5 stars. read more

I found this place while we were roadtripping home from Chicago and I was so pleasantly surprised! The falafel was delicious in a bowl of hummus and quinoa. I ordered their signature French fries last minute and they were amazing. Very happy customer! read more