We are from Wisconsin, but were in California for a vacation. We bought a used van there as we had…read morelost ours on the way out. The new (used) one had a shimmy and we took it to Darren to have it fixed. He told us the problem was the front breaks, which we had him fix. When we picked it up, it still had a shimmy which he told us was the rear breaks. It shimmied all the way home, which made for a very uncomfortable ride. When we got home and took it to our mechanic, he had to replace the front breaks. I've written to Darren twice telling him of the issue that he didn't fix the problem for which we brought the van to him, and advised him that we didn't have the opportunity to have him fix the problem as we were back in Wisconsin when we discovered what was really wrong. That was in August. I have since written to him twice and not heard back from him. He should return our money as he did not fix the van at all. He could at least be courteous enough to respond.

Without a doubt the worst experience we've ever had with a mechanic. We took our daughter's Toyota…read morethere to get it smogged. They put on a new o2 sensor and cat convertor and after about 10 visits to him it finally passed. After he replaced that the check engine light went on. We took it back to him 5 more times and he still couldn't get the check engine light to go off. We took it to a reputable mechanic who said he's never seen such a poor welding job, Danny's Automotive put the o2 sensor on wrong. It wasn't secured so it was hitting the frame, and it's a very poor quality 02 sensor that is known for failing repeatedly! Also he put the Cat on cockeyed and it had leaks in the welding job. I basically had to pay hundreds of dollars to fix his mistakes. Be careful who you trust and where you take your car.

CUSTOMERS BEWARE!!!!!…read more Today I attempted to have my vehicle smog tested. Only to be told lies that my vehicle had problems that did not exist before I can get smog tested. They claimed my vehicle was leaking & smelled of gasoline. All while they had a smirk in their faces laughing relaying for $90 they can inspect before diagnosing the car. Utter bullshit DO NOT GO TO THEM THEY WILL ATTEMPT TO RIP YOU OFF. I took my vehicle to another location and relayed the info and they CONFIRMED THEY TRIED TO PULL A FAST ONE ON ME

Great customer service and experience. Willing to work with me and finding out the problem. They…read morefound the parts I needed and was zip right over and done in less than 1hr. Even though i had to leave my car over night. They gave us a ride home. Went back the next morning and sure enough it was ready to go. Thank you guys. My time spent and outcome was based on my experience. So please come on down and see these awesome group of guys.

It's been a year now since we been going to them and so far; our experience with them has been…read moregreat. This business was suggested from my neighborhood from nextdoor(.com) as my vehicle was leaking fluids. Drove my car there, explained what was wrong (the people who were changing my oil notify me the damage and inform me to get it fix right away), and it took about a month to fix (brought my car in a few days before Christmas so they didn't get it fix until January). They found the problem, replaced/fixed the parts, and gave us a reasonable price (around $400). They were pretty honest, quite cheery, and explained how it was fixed and why it was damaged (parts were old so they replace it with new ones). Husband and I were happy with their work that went back to them later to get our truck fixed. The prices they gave us so far is something you can't beat and we never encountered anymore problems again after they fix it which is nice! What's a plus for my husband and I is that if they see something steal able in your vehicle, they actually take it and put it in a safe place in their office (apparently the radio in one of our vehicles can pop off and they kept it safe until we retrieve our car which was nice of them to do; we weren't aware that it even came off!). I'll admit, it is difficult to get a hold of them over the phone to know what's happening to your vehicle. There are moments they are rude but other times; they been pretty nice as long your polite and reasonable on why you called. Just don't call everyday. You'll be annoyed too if someone called you nonstop. What I do find a pain is that it's difficult to find a place to park where they are located. It can be a bit of a walk depending what time you arrived as there are many private parking spots you cannot park at so be sure to watch out for the signs to prevent getting towed/getting a ticket. One more thing to add before I forget is that their office is pretty dusty and oily which shouldn't be a surprise considering what kind of business they are so if your expecting a fancy, clean place. You better shoo those thoughts away. Usually, I'm picky on how clean the place is but seeing how well they taken care of our vehicles makes up for it so I have no complaints here!

DO NOT TAKE YOUR CAR HERE!!! I took my vehicle to Charles,…read morebut before leaving it I specifically asked him if he could do the repairs on my car being that I was having a hard time finding someone local who knew how to work on my specific vehicle. He told me he was the only one is town who worked on my type of vehicle. Turns out that was a lie and he actually new someone locally who specialized in European vehicles. So, after having my car for 3 weeks, (on a friday) I got my car back. I instantly noticed my cars issue was not resolved so I called him and we agreed I would take it back to him that following Monday. I dropped it off as agreed upon and waited 4 more weeks to get my car back again. This after me calling him multiple times because he would never update me, even though he always said he would have it back to me within a the week. He finally called me on a Thursday saying it was good to go. I asked if it was done right this time and of course he assured me that it was. I went out of town that Friday morning for the weekend, but had to come back the next day because my car was leaking and spraying oil as I drove it, along with an intense burnt smell. My car was 10 times worse than when I first took it to him. I immediately called him that Monday morning and he asked me to take it back to him. Even longer story short, after 5 months (from the start) I finally had to call him and ask for my car back and for my money back as he did NOT fix my car, instead he made it worse! He completely insulted me, yelled at me and called me every name in the book. He even went as far as to say it was not his fault, that my "stupid car won't take the part I'm putting on it".  A part I later found out he was trying to jimmy rig to avoid replacing the entire part needed, because he did not know how to do it!  Again, after calling me every name in the book, he refused to let me speak and hung up on me. I called him back and he would not answer. Once he finally did, I asked him to have my car ready outside and I'd be there in a few minutes to get. He refused to give me any money back and NEVER fixed my car. I had to take it elsewhere (to the place he knew specialized in my vehicle type) and pay much more to get the job done right! European Auto was great! I highly recommend them if you have a European made vehicle! In between all the time Charles had my car, I had to call twice a week for an update because he would never call me with updates. He always said he would, but never did. I also was told many times by Grant, his employee, that my car was "up in the air as we speak".  However, every time I drove by, my car was parked in his lot with multiple vehicles behind mine and filthy dirty. Which you could tell my car was just parked and never being worked on. I also constantly got the, "part is on order, but will be here in 2 days". After 4 days I'd call and guess what, the part was still on order. I would not recommend anyone, especially a female to take their vehicle here. After my experience with him, I heard from others that he treats women like crap and also claims to not know someone if they mention their negative experiencewith him! Something I wish I would have known beforehand. Charles is such a jerk, a lier and a thief and takes no responsibility for his actions. And Grant lie for him too. Not one cent was returned to me and the work needed was not done! On the contrary, he returned my car in worse condition than he got it. Not only that, but my vehicle was also scratched up around the car and my rims have damage as well. This has been by far the worse customer service I've ever encountered. CHARLES IS A JOKE AND A THIEF!

Ozzie has taken great care of us and our cars both times we've come by. We brought in a car that…read moreunfortunately had a literal nest of acorns and leaves, with some chewing damage as well. I know it was a big, disgusting job, but we got no complaints and the job was done well. The other car had a grinding noise that we feared was transmission related, and they quickly diagnosed the problem, called with the estimate, and fixed the problem. When I came to pick it up, Ozzie had me drive around the block to make sure they had solved the problem we were concerned about. I appreciate their integrity here, which can sometimes be hard to find. I'm not sure how the cost lines up with other shops, but it seems very reasonable. They like to make sure you only have to bring in your car once for any given issue, because they fix it right the first time. That's worth a lot in my book.

UPDATE for Berea Automotive: Ozzy is a Righteous Man. As I…read morehave always Said A Man is as Good as His Word & Ozzy has consistently been that. On 03/08/2021 I took my 2019 KIA Stinger to him to install some Performance Ark Exhaust & Anti Sway Bars & he did an Awesome Job. I have been having Berea Automotive perform repairs on our business vehicles, trailers, & personal vehicles. REALLY He can do it All. When he runs into a snag he will be OBSESSED to do the R&D whatever it takes to get it done RIGHT. THANK YOU OZZY (A MAN OF HIS WORD)

Charlie was an absolute professional who did solid work on my car. He found the problem, replaced…read morethe parts and had me driving back to Starbucks within a week. I highly recommend Charlie to my friends and family. Side note, Charlie was about half of what the dealer quoted me.

I had took in my truck down on a Monday there to have my rack and pinion replaced and he was very…read morenice and respectable and got the rack and pinion in pretty quick but in the process he had asked how i got the truck on the lift so he could work on it and I explained it the best that I could, and in detail and I couldn't have explained it any better and although he did a good job on my rack and pinion, like I asked, he ended up putting it on the lift very wrong and and ended up bending my lift bars under, and he never told me that he did that and so when I took it to get put on the lift today on Friday, I had seen it, and I took it down back to the shop and he told me that they did it in the process and he definitely knew about it and I asked for him to fix it and at first he told me he would bend it back, which by the way, if you know about lifts and vehicles you know that that's not a good solution and so after going back-and-forth talking a little bit, we came to the conclusion that he would buy me new bars and he told me to never come back. I ended up paying him $500 and he was going to make me pay more due to him giving me a discount for being a student at a certain high school to fix the damage HE CAUSED and it was outrageous. Overall pretty helpful for the most part but didn't go about what happened professionally. I would recommend going somewhere else.

This is my Go-To auto repair shop. They are fast, efficient and reasonable with their rates. They…read morecommunicate better than any repair shop I've ever done business with. They've earned my trust and business.

This review is a few months late, but needed to be posted. My daughter's Tacoma was making a…read morestrange noise when starting and took it to several mechanics with several different diagnoses and no fixes. Advanced Auto was recommended so I took it there. They also came up with a diagnosis that seemed to make more sense than the others, so I went forward with repair. The repair was almost $3000 and did not work. I returned the truck for further inspection. Long story short, we ended up finding out through this whole process that that the truck was involved in accident before we purchased it and it was not disclosed to us. The damage from the collision was causing oil pressure issues that would require more repairs. Meanwhile, Nicole was in constant contact with me keeping me up to speed on everything. She then calls and tells me had already found another engine that had half the miles mine had and were replacing the whole thing and that we would be square. I was blown away that they went to these lengths to make it right for the customer! Nicole, Dave, and the crew run one honest and reliable shop. I will be taking all my vehicles to this shop going forward. GB Alfredo

John has been great going to for several years now! We just had to get a battery for our car and…read moregot nothing but crappy service and wasted time from Walmart and to also be told they didn't even have the battery. Called John and he could've had us in that moment. We opted to go the next day when he opened and next thing we know, the car was done and ready to go! Great service from John, he's never steered us wrong and always keeps it honest with us. That's why we keep coming back! If you haven't been for a lot of your car needs, you should definitely consider it. Thanks John!

Absolutely love Ramirez Quality Service! John is the best Mechanic in town and is honest and does…read morequality work! I've had him do tires, brakes, oil changes, and a number of other things and he is always quick and fair. Great value and some of the best prices in town. Check him out if you need tires, he had better pricing than Costco, Walmart and definitely better than the tire guys. Give him a shot if you need any work done

My family and I only take our cars to Doug! He's smart, efficient and trustworthy. We've been going…read moreto him for years and will continue to do so. Thank you, Doug!

Would avoid this place at all costs... if this was the last car shop in the US, I'd switch to a…read morebicycle and cut my losses. Called to ask for an estimate on suspension work and gentleman on the phone was very rude stated "I'm not stupid, how would I give you an estimate on something I haven't seen". I apologize and shared that I didn't have any ill intent and didn't mean any disrespect. He said that I probably went to a cheap tire place and was told about needing repairs done. I clarified and told him that I only serviced my car at the dealership since I purchased it new and the work identified was by them. I redirected the conversation once again and then asked if he offered any warranty which he replied 12k/1yr. I then asked if I could take my oem parts which sent him off the rails stating why don't you just get it done at the dealership and I said I was just simply trying to find out if a better price was out there and referenced different hourly labor pricing. He replied with a smart remark " it's like going to Dennys and buying your food at Winco". I apologized for wasting his time and got off the call. I get it, we have crappy days sometime but it doesn't mean you get to take it out on everyone especially customers who are trying to give you business (this could have been a 2,500 job for you). You can do better Auto Clinic. Worst customer experience I've had in a decade. Beware customers....