Such an amazing place, we really needed a groomer in the area with this level of expertise! She…read moretruly cares about the animals and it shows.

Everything! My fur baby had a puppy cut and it was amazing…read more They treated my baby like one of their own.

1. We scheduled a mobile grooming session and it is just a house call where he cleans the dog at…read moreyour house. Well we were unaware so we were willing to bring our dogs to him. 2. He cancelled our original appointment morning of and had to reschedule. (No big deal just inconvenient) 3. He quoted me $55 for our lab and $95 for a deshedding for our husky ($150) and then when we went to pay the lab ended up being $65...we were not made aware of this beforehand. 4. The appointment was at his house at 9am and he wasn't even there when I arrived, showed up around 9:15am and then charged us a late fee($20) for showing up 20 minutes after he told us they were done. The whole process was very hectic and unprofessional. The 2 stars are because the dogs are all cleaned up!

I was searching for a new groomer for my new puppy and preferably one that was close to me. After a…read morequick Yelp search, I came upon Shear Essence. They are a boutique grooming studio in South End. Booking an appointment online was quick and easy. When I arrived for my appointment, Nikki was ready to take Miles. We did a quick consult for what he needed and then she was off to do her thing. I picked up Miles an hour later and he looked so good and he smelled so good. Nikki did a great job with his hair cut and also getting him acclimated to grooming since he's a puppy and had never experienced grooming before. Nikki was very loving with Miles. I'm highly satisfied with their service and with his bath and cut. They are definitely going to be my permanent groomers. Also they have a store front and they do mobile grooming for an additional fee.

New to the Charlotte area - I was having a hard time finding a groomer for my terrier mix dog…read more Growing up on a horse farm with not only horses but dogs and cats, I have a certain standard on what I find acceptable for someone to care for my pet. I decided to read reviews on Yelp and found Lotuspaw. Not a lot of reviews but what I saw seemed like it was a good place. After speaking with Kat I decided to bring my dog to have him groomed. I mentioned on the phone he was large dog aggressive because of a near attack by pit bull last summer. It is something we are working on with him but it is an issue. I was told to bring his vet records and I had him in the vet before we moved in NY and he was given every shot he needed to be licensed in both NY and NC. When I pulled in I was surprised it was kennel. Several large dogs were grouped together behind a chain link fenced - no grass just black top. I went into a side door and was greeted by an overwhelming stench of dog urine. It was filthy dirty! A pleasant young man came out to greet me and told me I could sit down and wait for the groomers to come in (I was 10 minutes early for my appointment). I told him I would be more comfortable waiting with my dog in my car. I really should have left and never came back after that moment - and seeing how dirty it was - but I didn't. I went to car and waited. A man named came to my window and said he was the owner/groomer and they were ready to meet with us. I got out of the car with the dog and Chris introduced himself began to be critical of how I was handling my dog. My dog was leading me - I fully admit it. He was pulling on the leash - bad habit I know. But to have someone I am ready to hand my dog over to criticize me put me immediately on the defense. When we walked in he led us back to a grooming room which was horribly dirty. I was trying to explain to him my dog was aggressive towards large dogs and he began to tell me how it was my fault he was that way. I am sure he was right - but again - by putting me on the defense Chris wasn't in your best interest. Chris began playing with my dog and then told me he looked healthy. Well of course he is healthy! I am a responsible pet owner - just because my dog pulled the leash because it was raining out doesn't mean my dog isn't take care of. He then asked me for our vet files to check for rabies, etc. He looked through the paper and asked if Buddy had a 'dog flu' shot - I had never heard of that and being a kennel he would need that - jackpot my excuse to get the heck out of there. I was never told this before I came in and quite frankly I was fine with it. I had decided I wasn't going to leave him there. I didn't trust this man and his business was dirty. My dog is seven years old - I have taken him to large grooming centers (Pet Smart) and small salons in NY and NC and never have seen a place so dirty. Even the groomers looked sloppy and dirty with in their uniforms. After I left I received a phone call from Chris telling me I was welcome back and he felt we could have a working relationship. I told him I felt my time was wasted because no one told me about that shot and I had brought my dog to other groomers in NC and never once was it mentioned. But I am glad it happened -because it gave me a polite out never to return to that filthy place again!

I was referred here a year ago by multiple HB dog-lovers after taking my 2 dogs( a boxer and a…read moreshepherd/retriever mix ) to several different groomers in HB and Concord. Everyone here is great--skilled, friendly, knowledgable, and patient with my older dog. They treat my dogs like family and do an excellent job!

My husband and I can't say enough good things about Whitney's Wittle Wonders. From the moment we…read morearrive, you're met with a team that radiates warmth and professionalism. Whitley really listens to your requests and translates them into flawless grooming and even more creative color designs that suit my dog's personality. The level of care and attention to detail is remarkable--they take pride in every cut, every clip, and every wash. My dog leaves looking amazzzing, feeling happy, and smelling wonderful. It's clear that this team loves what they do, and it shows in the quality and consistency of their work. If you're looking for a grooming experience that combines expert technique with imaginative style, this is the place. My dog loves it, and so do we!

I was tired of having to go to different groomers to have my pet taken care of. I found Whitney and…read moreloved her ever since. Even though my dog always trying to run, she makes sure he's taken of. Shavon did an amazing job with him and I love how I didn't have to tell her how to cut him, she did an amazing job! I definitely recommend everyone with a fur baby to allow this spot to care for them!

Andy and his team have been so amazing and patient with my puppy. He is definitely a handful. We…read morelove stardog and cannot wait until we can do the full 5 day training!

We LOVE Star Dog! Thank-you for helping change our life with our dog BeeBee and setting us up for…read moresuccess. After working with numerous trainers and getting turned away from another dog daycare (our reactive dog failed the evaluation), we ended up at Star Dog... and we are so glad we did! Andy & Jarrell have been so kind and have really helped us with BeeBee. We recommend the daycare - excellent facility & safe. The Boot Camp was amazing - they worked with BeeBee on drills all day and then trained us one-on-one! She is now calmer and so are we! The group classes are really fun too and serve a crucial role in solidifying and practising what we have learned. And the icing on the cake, the entire team helped Myrna give BeeBee her first grooming! Thank-you Andy, Jarrell & Lisa - you are very kind and excellent at what you do.

Alexis & Megan have been amazing groomers. Alexis has been grooming my dogs for years! She knows…read morehow to deal with aggressive/territorial dogs and handles them very well. Megan started grooming my big dog and has done an amazing job. Alexis and Megan are so personable and sweet. They never make me feel rushed. They also put bandanas on our dogs and they smell so good for days after their grooming appointment!!

This salon is very friendly and welcoming to our fur babies and to the fur parents! They treated my…read moreboy Diesel with such love and care and made him look and smell amazing! Thank you so much Empire Per Salon! You will definitely be our new grooming home for a fur babies!

I have been bringing my Shorkie to Pet Pause for several years now. I am so happy with how my baby…read morelooks when I pick him up. They take such good care of him and he doesn't mind going now!!

I had been taking my dog to this location for a while. The last experience I had, his body was…read morechopped up. His ears were uneven. I knew his snout was matted at and I had mentioned that to her before I left, and she said that she would have to cut that shorter, which was understood. But the rest of his body was not good. When I tried to have this fixed, she told me that she would have to charge another service fee to do it because he was matted. She never mentioned anything about that before I left and she tried to say that he always comes in matted. I said you have never mentioned that in the years that I have been coming there. Then she goes in to say that I am not a good customer and says I don't tip. So now I'm thinking you take care of dogs differently, depending on if someone tips or not. He also has been ill since that appointment and not eating and licking himself. I have to take him to the vet to get looked at because something must have happened when he was at this last appointment. After taking him to the vet, come to find out he has a bacterial skin infection. He feels so bad, he licks the area so much and barely walking. He will not be going there anymore.

I have been going to a Pawsitive Vibe Grooming for a few years now. I have been happy with the…read moreresults of every appointment. I appreciate they don't keep my dog in a cage for a long period of time. As soon as they are done I get a call to pick him up. Anywhere from 1-4 hours wait time. I do wish they would remove the screen they recently put up because you can no longer watch the dogs being groomed. Prices have gone up which is unfortunate but I understand they are just keeping up with the increase costs they have to pay.

Like other recent Google reviews, encountered the exact same experience. Gave two staff very…read morespecific instructions on how to groom my dog, even handed them an actual printed picture for reference, and yet when I go to pick up my dog it was like nothing I explained was followed at all. Think I'm just going to learn to groom myself and stop dealing with the incessant failures at listening comprehension.