I have been going to a Pawsitive Vibe Grooming for a few years now. I have been happy with the…read moreresults of every appointment. I appreciate they don't keep my dog in a cage for a long period of time. As soon as they are done I get a call to pick him up. Anywhere from 1-4 hours wait time. I do wish they would remove the screen they recently put up because you can no longer watch the dogs being groomed. Prices have gone up which is unfortunate but I understand they are just keeping up with the increase costs they have to pay.

Like other recent Google reviews, encountered the exact same experience. Gave two staff very…read morespecific instructions on how to groom my dog, even handed them an actual printed picture for reference, and yet when I go to pick up my dog it was like nothing I explained was followed at all. Think I'm just going to learn to groom myself and stop dealing with the incessant failures at listening comprehension.

New to the Charlotte area - I was having a hard time finding a groomer for my terrier mix dog…read more Growing up on a horse farm with not only horses but dogs and cats, I have a certain standard on what I find acceptable for someone to care for my pet. I decided to read reviews on Yelp and found Lotuspaw. Not a lot of reviews but what I saw seemed like it was a good place. After speaking with Kat I decided to bring my dog to have him groomed. I mentioned on the phone he was large dog aggressive because of a near attack by pit bull last summer. It is something we are working on with him but it is an issue. I was told to bring his vet records and I had him in the vet before we moved in NY and he was given every shot he needed to be licensed in both NY and NC. When I pulled in I was surprised it was kennel. Several large dogs were grouped together behind a chain link fenced - no grass just black top. I went into a side door and was greeted by an overwhelming stench of dog urine. It was filthy dirty! A pleasant young man came out to greet me and told me I could sit down and wait for the groomers to come in (I was 10 minutes early for my appointment). I told him I would be more comfortable waiting with my dog in my car. I really should have left and never came back after that moment - and seeing how dirty it was - but I didn't. I went to car and waited. A man named came to my window and said he was the owner/groomer and they were ready to meet with us. I got out of the car with the dog and Chris introduced himself began to be critical of how I was handling my dog. My dog was leading me - I fully admit it. He was pulling on the leash - bad habit I know. But to have someone I am ready to hand my dog over to criticize me put me immediately on the defense. When we walked in he led us back to a grooming room which was horribly dirty. I was trying to explain to him my dog was aggressive towards large dogs and he began to tell me how it was my fault he was that way. I am sure he was right - but again - by putting me on the defense Chris wasn't in your best interest. Chris began playing with my dog and then told me he looked healthy. Well of course he is healthy! I am a responsible pet owner - just because my dog pulled the leash because it was raining out doesn't mean my dog isn't take care of. He then asked me for our vet files to check for rabies, etc. He looked through the paper and asked if Buddy had a 'dog flu' shot - I had never heard of that and being a kennel he would need that - jackpot my excuse to get the heck out of there. I was never told this before I came in and quite frankly I was fine with it. I had decided I wasn't going to leave him there. I didn't trust this man and his business was dirty. My dog is seven years old - I have taken him to large grooming centers (Pet Smart) and small salons in NY and NC and never have seen a place so dirty. Even the groomers looked sloppy and dirty with in their uniforms. After I left I received a phone call from Chris telling me I was welcome back and he felt we could have a working relationship. I told him I felt my time was wasted because no one told me about that shot and I had brought my dog to other groomers in NC and never once was it mentioned. But I am glad it happened -because it gave me a polite out never to return to that filthy place again!

I was referred here a year ago by multiple HB dog-lovers after taking my 2 dogs( a boxer and a…read moreshepherd/retriever mix ) to several different groomers in HB and Concord. Everyone here is great--skilled, friendly, knowledgable, and patient with my older dog. They treat my dogs like family and do an excellent job!

"AwesMazing" Service, Communication, & appointment setup. I moved to the area not to long ago &…read morefelt it was time to lock down a groomer. I have always used "chain" places & was sick of always having to repeat my desires for Boss's cute to a new person each time. So glad I found Happy Doggies because they help me save time by coming to me & now that I've experienced the service I know it's a great fit. Look at The photos

THEY CUT MY DOG COMPLETELY BALD WITHOUT MY PERMISSION. Then took ZERO accountability. Made excuses…read morefor not being able to understand English. Yet, decided to not call me, the OWNER of the pet, to make the decision to completely shave off all of my puppy's hair. COMPLETELY unprofessional! No accountability. And DO NOT waste your time with leaving your baby in this company's hands. They should truly be ashamed of being able to sleep peacefully with how they treat English speaking customers. An interpreter should be available. My baby looks nothing like himself and how I expected to get him back! I've cried for 3 days straight now!

Such an amazing place, we really needed a groomer in the area with this level of expertise! She…read moretruly cares about the animals and it shows.

Everything! My fur baby had a puppy cut and it was amazing…read more They treated my baby like one of their own.

they cut my dog during his haircut and said absolutely nothing about it. i didn't find out until we…read moregot home and i saw blood on the couch and him licking his wound. don't come here if you care about your pet's safety!

The entire experience from booking thru walking out with my boy. The professional support and…read moreguidance is refreshing! Beatties Ford Rd Location

He was amazing with my pup and showed me the entire process before I left my fur-baby there. Very…read morevery detailed, kept me updated, and made my dog feel very at home. Even gave him treats! The best!!!

Thank you Marcus for taking time with my new rescue dog. he is a handful, but you seem to have a…read moregreat sense of the emotions of dogs. You were able to calm him down and keep him calm throughout the process. He can be very aggressive, but he loved being with you. Thank you for making a rescue dog more and more part of the family. Sincerely, Bart and Laddy

She worked very hard to please me. This was my dogs first appointment. I feel these appointments…read morewill get better and better as she learns their coat. I am very pleased with the outcome of this appointment.

Michele's grooming was fantastic!!! My dogs smell soooooo good now! They look terrific and I could…read moretell they felt so much better! Definitely a great groomer!

Very rude, would not give refund back or credit, wanted to dog owner shame me , because my dog was…read morematted , a great grandma and I couldn't get in there or anywhere to get her groomed , probably on time. He gave her bad shave cut. . So he wanted to owner shame me, would not give a refund , two years after the incident sends me a certified letter, to stop posting emojis because I had left a laughing emoji on someone who recommended Dog Pro. I fear for any dogs left at Dog Pro , if he acts this way toward grandma and a sweet doodle Daisy . Would never ever recommend Will at Dog Pro Services . Dogs and puppies deserve better .

Had an ok boarding experience last year. But just took my dog back for 4 nights this week and I'm…read morevery disappointed. Took her out after paying and I'm quite sure that she had been holding it for hours first of all. Next, when I got her home, she drank 3 full bowls of water - so not sure when she had some last. A 3rd disappointment was that she's on allergy meds - I took them and explained to the owner that she got one per day in a pill pocket (also taken in with her). No meds were given AT ALL. Lastly, the groomer who checked me out couldn't have cared less whether she was cared for or not and had her in a tiny cage (she's 56 pounds). Afraid my days of boarding there are 2 and done.