Our experience wasn't stellar, although I'm sure this service works well for some. First of all,…read morethe owners customer service is good, and she clearly cares about dogs and her business. It just didn't work for us. And I've learned that my experience is rarely unique so if this helps someone who has similar situation here we go: We have a puppy that has some people fear, she's a rescue. She does ok if strangers don't reach for her head and they allow her to approach them first. Otherwise she'll growl and back away. (We met her sister when they were almost a year old and the sister was much worse. We have had our dog in training and she's improved drastically). Anyway, this service was going to come take our dog for walks. Robin was not available, although she came over to meet and assess first before approving us as clients, and so she had a younger girl that was working for her come over. This girl seem like she loves dogs and she did not seem uncomfortable with our pups anxiety so we allowed her to take the dog for a walk one morning, and we would be out when she returned but she was to let us know how it went. We didn't hear anything back until we sent repeated texts that day then heard from the owner that "something happened" and it didn't go well, But she knew nothing else. We were really worried since this was one of the first times a virtual stranger walked our dog for us. The girl didn't got back to us nor did the owner until the next day! I finally tracked the girl down and she said she was uncomfortable walking our pup- it didn't go well because she growled at someone and pull on the leash on the walk. well I was really relieved it wasn't something worse, but fully annoyed that she gave us zero feedback and let us just wonder and then seem to be really flaky. I can handle my dog although it's my first because the trainer explained to me how you teach a dog to walk on a leash and what to do when the dog growls or try to chase a squirrel. To me these are kind of basic dog things but this girl was unsettled. She told us she could not walk our dog anymore because she lunged on the leash etc. I am very inexperienced and I'm able toWalk my dog. Or if a problem arises I can predict/solve it with my very little training. This girl decided that the dog would be without behavior issues if we let her have free roam of the house. That is the opposite of what our trainers who have been doing it for 25 years and other friends with dogs have saidOur puppy does well in predictable routine's and experiences. She has a large penned area in the kitchen when we are not homeand she's allowed to freely roam the large kitchen and the backyard. But she's a puppy and has accidents and chews so we're certainly not going to let her roam the house on her own. I pursued this line of thinking but I didn't get any satisfying answers. My overall experience is that this service is quite amateur although loving. So might be right fit for the right owners and the right dog. Incidentally, with a little more searching we found the right puppy play groups and walkers for our very good but fearful pup.

Robin took care of our kitties over Christmas and we couldn't be happier with the experience! Our…read morefur babies got the attention they needed in the comfort of their own home. Robin sent us daily updates via text, and even a few pictures, which really helped to make us feel at ease that the cats were doing okay. She also left a detailed "report card" to let us know what they were up to each day. We will definitely be calling A Loving Leash again next time we have to go out of town!

We trusted Jennifer to care for our dogs, one of which, Lilly was elderly and nearly blind. We…read moremade it clear to her that we wanted her to let them out front when she came to visit, due to the pool in the back yard. It would create a dangerous situation for our elderly dog. If she were to let the dogs out back we'd asked that she watch them at all times. We received a call from Jennifer while on vacation down in Florida telling us that our dog had fallen in the pool and drowned. Words could not describe the way we felt. Lilly had been rescued from a shelter and was the most sweet and loving dog you could ever imagine. The vet tried to perform cpr on Lilly but when we spoke to them they said it appeared that she'd passed on quite a while ago. Pet sitting in a huge responsibility. There should never be a situation where a dog is put in harm's way like Lilly was. There was no good reason for her to be in the back yard or for Jennifer to not be watching her. If you're reading this review then I hope it helps to convince you to choose another pet sitter. I wish we had.

They might be fine at pet sitting but terrible at getting back to you. Have emailed 3 times within…read morea week and no response. In a world of poor customer service, at least a quick response would be nice as to whether they could take the job or not. Good luck!

I highly recommend Andrew and Carol for their amazing Pet Care Service. Our dog Yankee had many…read morestays at their home. Yankee loved every minute of it. It was like dropping your beloved pet at a family members home. That's how comfortable my family and I were with their incredible care. We would give Cornelius Pet Care 10 stars if we could!! Just some of the best people that we have met since moving to NC. Thank you so much!!

I am a new client to Wagz n' Whiskerz. This was the first week that they have come each day at…read morelunchtime to walk my Cavalier King Charles Spaniel (Nelson). They have shown up on schedule and spent the agreed upon 30 minutes of time. After each visit I get a pet report with pictures, which is very reassuring that my pup is having a good visit. They change Nelson's water bowl on each visit and even brought my garbage cans from the street to the garage! After the first week I received a lovely thank you note and a treat for Nelson. What a nice touch! I want to add that their web site is awesome. Great functionality to make appointments and pay via debit or credit card. Many thanks to Pat and team for the great service you are providing, which allows to me focus at work, knowing that Nelson is in good hands.

We have 3 dogs and have used W&W during many of our trips. We started off with a home visit with…read morePat and felt that she really cared about all of our pets and they all loved her, as well. Our dogs definitely require special care--one has food aggression, one needs medication regularly, one has had a leg injury during their care--but they have always done a great job. We have cameras and always watch their visits, not to monitor them but just because we are excited to see our pups while we're away, and we've always been very pleased with their care. We are VERY particular about who we leave our pets with and they have never disappointed! Definitely recommend!

Beyond thankful for the care they provided for our crew of 2 dogs and 2 cats for almost a week!…read moreGetting regular updates after each visit with pictures eased my mind on how things were going. They were fantastic with our 7 month old puppy as well. They were able to take on our crew in an emergency situation and handled everything with confidence and much love and care! highly recommend them!

If I could give Walkin' -n-Waggin 10 STARS I would! Don, Amanda, and all their employees are…read moreincredible. I trust them 100% with our fur babies(one 10 year old husky, one 13 year old cat, one 4 year old cat, and one 1 year old cat) and with the security of our home. Two of our fur babies require medication and they administer the medications. We have used Walkin' -n- Waggin for multiple trips. On our most recent trip, our flight out of Mexico was cancelled and we needed another 24 hours of pet sitting with no advance notice. One quick text to Don and we were all set. Walkin' -n- Waggin staff send a text update with photos daily, which I so appreciate. I wouldn't trust my pets to anyone else. Thank you, thank you, thank you Walkin' -n- Waggin!

Haircut was fine. The frustrating part is as that I scheduled as a medium haired dog. My dog was…read morechanged to long hair, and a nail grinding was added to his services. No one discussed these with me or mentioned the change. So the cost was $21 more than intended. If someone books incorrectly, or you want to add services they don't book, you should contact them or address it at drop off. I can't trust a grooming place that can't have open communication.

I used to take my dog here all of the time. Always tipped extremely well. The service is now…read moreterrible. This is the fourth time I've tried to make an appointment for my dog and the website constantly shows availability but won't let me make an appointment. When I call and try to make an appointment there is always an excuse. It's as if they don't want business or are discriminating against certain customers. I am officially done with Tazzy and Boo and will be taking my dog somewhere else. Sad to see a business that I once admired and respected go down the drain like this.