1. Ellie's Dog Sitting

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    Ellie's Dog Sitting

    5.0 (1 review)
    Open • Open 24 hours

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    Services - Ellie's Dog Sitting

    Dog walking

    Pet boarding

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    1 year ago

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    The Woof Den - Dogs enjoying the unground saltwater pool!

    The Woof Den

    (13 reviews)

    The happiest pup when I go pick Titus up. Excited when we get there. The staff are amazing and love…read moretheir work and it truly shows. No better place to take your fur babies.

    Dog almost died, Emergency Surgery…read more On June 17th, 2026 Our dog, Phoebe, unfortunately had to undergo emergency surgery due to the lack of clarity and responsibility of the Woof Den. Upon arrival, the application stated she is prone to eating foreign objects (i.e. "stuff on the ground"). At some point during the night she chewed and ate the plastic baseboard in her room and after the staff realized this first thing in the morning they still did not notify us until 12:21pm. They stated she was doing totally fine, nothing is wrong, she probably puked it all back up. They even tried to feed her twice during that day and let her run around and play with all of that plastic in her stomach. When we were finally notified about 6 hours after they discovered what happened, we requested photos because the information we received wasn't clear. The girl on the phone said she ate "wood" and it was about "1 foot". After 1 hour of receiving no photos from then we had to call back and text before receiving a photo. We then discovered it was way more than a foot and it wasn't wood, it was plastic. When speaking with a man named James, during pickup that afternoon, he told us there were rooms in another area that had tile on the floor and up the walls and we were left wondering why she was not placed in those rooms first after stating she is prone to eating foreign objects. (Because we aren't allowed back into the boarding area, we had no clue that there was anything for her to eat in the rooms) She puked up her dinner that evening, then puked up handfuls of plastic all night long so we decided time to go to the emergency vet. They did scans and found that her stomach was packed entirely full with the plastic and the best option was immediate surgery. After seeing how much the doctor removed and receiving pictures from the wolf den it became clear she ate about 2.5 feet of the plastic baseboard. The Woof Den would not comply after weeks of us trying through countless phone calls and emails, even though it was stated through verbal communication and the information provided on her paperwork about her separation anxiety and tendencies to eat things. We were forced to pay for the emergency surgery out of pocket with zero compensation from the Woof Den. Upon further review after this incident we have found that The Woof Den has had several Civil Penalties with the NC Department of Agriculture.

    VIP Pet Services

    VIP Pet Services

    (6 reviews)

    We were referred to VIP Pet Services by our Vet, whom I will also be contacting. I would give them…read more0 stars if I could. To start, we told them specifically where the garage door openers would be so they could get into the house the first day. You have to go through the garage instead of the front door because it's too easy for one of our dogs to get out the front door and bolt down the street. When we first landed, we had a voicemail saying they couldn't find the openers and had to go to a neighbor's house to get a spare key. It was a good thing our neighbor was home, otherwise, our dogs wouldn't have even been checked on when they should have been. We returned home to find a bedroom door destroyed and the damage is extensive. Either this was done in one day and no one showed up to all day to help put a stop to it by blocking off the hallway, or it occurred over multiple days and again nothing was done to try to stop it and it was NEVER mentioned to us. They were asked to leave the garage door openers outside the house in a hiding spot so we could get in when we returned. One of the openers was, instead, left inside the house on the kitchen counter within reach of our big dogs. They, of course, got the opener and destroyed it leaving us with only one working opener. There was also so much poop and pee in the house when we got there that there's no way our dogs were let out during the day we returned (we got home after 9:00P). The owners claim that our dogs left that big of a mess every day, but they "require" 3 visits a day specifically to avoid that, so there's no way if our dogs were let out 3 times a day that they left that big of a mess. Our dogs are all house trained - including a 6-month-old puppy - and would never make that kind of mess inside the house unless they were left alone ALL DAY. My puppy is also required to eat all her meals in the bathroom because one of my other dogs is very food aggressive with her. You show her the food dish in your hands and she runs straight for the bathroom. Once we got home, though, she refused to eat in the bathroom which makes us believe that our instructions were not followed and that she was fed with the other dogs instead of being kept separate to avoid any problems. We contacted VIP Pet Services today and they blamed us for the garage door opener being chewed up because we don't crate the puppy - we also have a 3yo Boxer who gets into everything, which is why we don't leave things on the counter - even though we specifically asked them to leave the openers outside. They refuse to refund any of our money to help fix the destroyed door and the garage door opener and although they said they did a lot of things - like clean out the litter boxes - it certainly doesn't look like anything was cleaned the entire time we were gone (5 days). We will NEVER use VIP Pet Services again and I will be warning all of my friends and colleagues NOT to use them.

    I recently moved to Huntersville and so had to find a new sitter for my American Bulldog. It was…read moresomewhat of a last minute trip however Cindy and Vinny were incredibly accomadating and helpful. All the scheduling for services is completed online; Cindy walked me through this process with ease. We scheduled our consultation visit with Vinny and Sean the following day. I completed as much of my pups profile on line as I could and Vinny brought the form so we could finish what I missed. They were incredibly thorough; practicing placing the collar on CJ and even doing a "dry run" the next day before we left to ensure that CJ was comfortable. I texted almost everyday for updates and they were more than willing to accomadate. The brought the mail in, turned lights on and off as well as brought our recycling to the road side. When we got home we had handwritten notes from both Vinny and Sean detailing CJs care and reassuring us that the week was uneventful. We signed up for the white glove service with 3 visits a day and plan to utilize their afternoon walking service in the future as well. CJ is not just a dog but a part of our family and we would not have been able to enjoy vacation without knowing he was taken care of.

    Ellie's Dog Sitting - pet_sitting - Updated October 2026

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