Tried this place on a recommendation from a friend. Made an 8 am appointment. Waited 15 min past…read moreappointment drop off on the morning staff cause they were late to arrive to work. Once in, they were rude and unprofessional. Heard staff yelling at the dogs. Would never trust this place with the care of my boy again.

Doggie heaven! That's what I thought the first time I walked into Barks & Bubbles! There were dogs…read moreeverywhere roaming around inside the grooming area. My dog has been groomed lots of times, and she feels comfortable there. Our groomer, Tiffany, loves Charlie! Then we found out she lives next door! To me, it's expensive but worth it.

Went and got my dog's nails trimmed again and asked about scheduling a bath the following week. The…read moreowner trusted that I'd show up for the bath and didn't charge me separately for the nail trim as that is usually included with baths. I liked their honesty a lot. When I took my pup to get her bath the next week, they said it'd be about an hour and a half and they called me exactly an hour and a half later. My dog was very soft and smelled nice. They were able to get a lot of her under coat off that I could not comb off myself. Gonna keep coming back!

We use Lori's Pet Spa for several reasons…read more Our small dog (longhaired Chihuahua) is older and gets really nervous in many environments where there are too many other dogs. Our previous groomer used to kennel some dogs and let others run loose. Jagger always came home shaking in fear. Lori's salon has a residential feeling to it. She also limits the number of dogs in the area. There's also no mixing of large and small breeds. The employees act like they honestly love animals. Our dog willingly goes to them (that's a big deal) and comes home happy. The groomers always perform a nice cut on him. They even trim his nails. I recommend Lori's

We visited this dog kennel during the afternoon. Staff were very accommodating to tour us around…read morethe facility. Its smaller than other kennels, there is air conditioning inside, but the dogs do not have playtime with each other, just separately. No physical person stays overnight. It is clean, and dogs look well kept, and healthy. The prices are good, no extra frills though.

As I just moved to NC, I'm having to find new staples. This place was recommended on the Nextdoor…read moreapp and one of the reviews said "she treats the animals as if they are her own) that was important as my fur baby has been to the same groomer since 5 months and he's an hyper active pup. I called and was able to drop Zazu in same day. The area was clean and she was super gentle with my little guy! She even did a ton of extras (teeth brushing, nail trimming, etc) included. In total, I paid less than $50 (including a tip!). I will definitely return as I do believe she even fed my fur baby while he waited (as he had to poop on the way home and had already done so before we left). Now how amazing is that! I only did a wash and trim for him but we will definitely return!

I have been bringing my Shorkie to Pet Pause for several years now. I am so happy with how my baby…read morelooks when I pick him up. They take such good care of him and he doesn't mind going now!!

Had my 2 fur babies groomed by Jennifer, and she did a fabulous job, ill be back again soon. Loved…read morethe service and attention given by her.

We started bring our pitbull puppy here while we traveled or for her to get exposure to other dogs…read more Then we reduced the visits after we moved. Now that she's an older dog, she gets bored and lonely so we bring her back. She fell right back in the routine. The establishment send out daily reports with photos to let us know how our dog behaved and what her demeanor was. They offer a variety of services whether boarding overnight or day visits. They've been in business for years. We trust them to take good care of our dogs. They're always sad and exhausted when we pick them up. I guess they get good exercise and bonding time with other dogs. Check them out.

Worst experience 20 min after leaving $2900 vet bill for emergency ingestion of pills…read moresomehow....my dog would have died..

Puppy was properly groomed and happy . Love the attention shown to the puppy and he was happy with…read morehis groomers

IF I COULD GIVE MORE THAN 5 STARS, I WOULD!!!…read more I'm In Doggie Heaven was kind, profession, responsive, well priced, and did an AMAZING job grooming our dog, Henry!! If you are looking for a groomer, THIS IS YOUR SIGN to call them!! I drove from 45 minutes away, and I would do it again in a heartbeat!!

They are wonderful! They do a great job and are very reasonably priced. We have went to Happy Tails…read morefor the last 3 years.

I had my dog here for a long weekend about a week ago. She absolutely loved it and didn't wanna…read moreleave. I really love the staff and feel safe leaving my little girl there. Definitely will be back. We also had her groomed and I can't say enough about the way she was done.

New to the Charlotte area - I was having a hard time finding a groomer for my terrier mix dog…read more Growing up on a horse farm with not only horses but dogs and cats, I have a certain standard on what I find acceptable for someone to care for my pet. I decided to read reviews on Yelp and found Lotuspaw. Not a lot of reviews but what I saw seemed like it was a good place. After speaking with Kat I decided to bring my dog to have him groomed. I mentioned on the phone he was large dog aggressive because of a near attack by pit bull last summer. It is something we are working on with him but it is an issue. I was told to bring his vet records and I had him in the vet before we moved in NY and he was given every shot he needed to be licensed in both NY and NC. When I pulled in I was surprised it was kennel. Several large dogs were grouped together behind a chain link fenced - no grass just black top. I went into a side door and was greeted by an overwhelming stench of dog urine. It was filthy dirty! A pleasant young man came out to greet me and told me I could sit down and wait for the groomers to come in (I was 10 minutes early for my appointment). I told him I would be more comfortable waiting with my dog in my car. I really should have left and never came back after that moment - and seeing how dirty it was - but I didn't. I went to car and waited. A man named came to my window and said he was the owner/groomer and they were ready to meet with us. I got out of the car with the dog and Chris introduced himself began to be critical of how I was handling my dog. My dog was leading me - I fully admit it. He was pulling on the leash - bad habit I know. But to have someone I am ready to hand my dog over to criticize me put me immediately on the defense. When we walked in he led us back to a grooming room which was horribly dirty. I was trying to explain to him my dog was aggressive towards large dogs and he began to tell me how it was my fault he was that way. I am sure he was right - but again - by putting me on the defense Chris wasn't in your best interest. Chris began playing with my dog and then told me he looked healthy. Well of course he is healthy! I am a responsible pet owner - just because my dog pulled the leash because it was raining out doesn't mean my dog isn't take care of. He then asked me for our vet files to check for rabies, etc. He looked through the paper and asked if Buddy had a 'dog flu' shot - I had never heard of that and being a kennel he would need that - jackpot my excuse to get the heck out of there. I was never told this before I came in and quite frankly I was fine with it. I had decided I wasn't going to leave him there. I didn't trust this man and his business was dirty. My dog is seven years old - I have taken him to large grooming centers (Pet Smart) and small salons in NY and NC and never have seen a place so dirty. Even the groomers looked sloppy and dirty with in their uniforms. After I left I received a phone call from Chris telling me I was welcome back and he felt we could have a working relationship. I told him I felt my time was wasted because no one told me about that shot and I had brought my dog to other groomers in NC and never once was it mentioned. But I am glad it happened -because it gave me a polite out never to return to that filthy place again!

I was referred here a year ago by multiple HB dog-lovers after taking my 2 dogs( a boxer and a…read moreshepherd/retriever mix ) to several different groomers in HB and Concord. Everyone here is great--skilled, friendly, knowledgable, and patient with my older dog. They treat my dogs like family and do an excellent job!