An amazing experience, bring your dog here!!!!! It was easy to make an appointment online. The…read moreladies at the front desk were all very friendly and the groomer made sure she knew exactly what we wanted. She did SUCH a great job!!! He looks adorable. He's a doodle and had some matting and she was able to shave just where he was matted and leave everything else fairly long (like I asked). Typically when I pick him up from other groomers, he is completely shaved from being matted but not here. He is so soft and fluffy. I also love that they are a stay and play!! So you can drop your dog off at any point, and pick them up at any point during business hours. No late fees, no extra charges!!! I love this- I always hate planning my day around when my dog is going to be ready at other groomers. It seemed like the dogs were just wandering around the grooming area and there was a little area for strictly playing, but it's not like they take them to a separate room or outside, but I still love how they socialize and aren't caged!! It was pricy- at other groomers I have paid $80-$90 for a groom and here it was $105, but that also includes getting to play and socialize for as long as you need, so I think it's worth it!! I will note, they charge a 4% credit card fee if you use one. But they don't if you Venmo or pay cash. We will definitely be back!

I brought my dog here for a full groom. They told me it would be $80-$100 based on his size. When I…read morearrived the environment felt very stressed from so many dogs barking. I was told he would be ready in 4 hours. I called after 4 hours and they said they were starting him then. After 6 hours he was ready for pick up and then they told me it cost $120!!! I could tell my dog was stressed and he was shaking. I would like to say that the groomer was amazing. She came out and talked to me about what I wanted before dropping him off and called me when he was ready and was so sweet. I think the management is over booking things. If I dropped my dog off at 10am and he isn't ready until 4pm that is ridiculous. I will not be going back .

I walked in and lucked up on an appointment for my Leo! This is a few days after and I love love…read morelove it! Executed my request and got my boy looking so handsome!!

If you live in Charlotte don't ever take your dog to Kibbles and Klips on Mt Holly/Huntersville…read moreRd....Kathy a groomer and owner is very unprofessional... Instead of admitting she messed up Braxton appointment she instead started saying my dog was bad and always biting when getting groomed after I asked to see his card which read "Braxton is nervous, you need to be patient with him but he's very good" nothing about biting she then preceded to say she didn't have to groom him etc.... I told her she not grooming him and left... She then text me this apology.... I responded and then she sent this unprofessional text after I refused.

They discontinued the self serve monthly program n now charge $20 each self wash. Pass. Pet…read moresuperstore n other place are much more friendly n more regular about their hours n not just closing early cuz they are slow. Liked this location but terrible to change policies and hours mid week!

This business is fraudulent and the community needs to be aware! They are on their social media…read morepages advertising a bunch of grooms done by a groomer tha doesn't even work at their salon. More then likely because they don't have any good groomers working there. How dare they try to better their business off the hard work that someone else put in. Do not support this busines, very unprofessional.

When Your Dogs Love the Groomer More Than You…read more.. Listen, moving to a new city is tough--but finding a good groomer for my two fur babies? That felt like mission impossible. When I landed in Charlotte two years ago, I was overwhelmed by all the options. But then I discovered Rockfield Pets, and let's just say... it was love at first bark! Not only are they super professional with reasonable prices, but the service? Top-tier. My dogs usually act like I'm dragging them to a medieval torture chamber when it's grooming time. But now? Their tails start wagging the moment we pull into the parking lot. I'm starting to wonder if they like Rockfield more than they like me (I'm only slightly offended). If you're looking for a groomer who treats your pets like royalty, Rockfield Pets is the place. Great service, happy pups, and one less thing for you to stress about. Highly recommend! Your fur babies will thank you (mine definitely do). #RockfieldPets #CharlotteDogs #DogGroomingGoals #HappyPupsHappyLife

My cat was groomed there today. The front staff is great. The sanitary shave didn't take long at…read moreall. However I wasn't too happy with how the groomer handled my cat. When trying to get him back in the carrier my cat became scared possibly from hearing the blowers, loud music, or dogs barking (to be expected at a pet grooming facility). He tried to escape the carrier and I watched the groomer try to stop my cat by grabbing his tail so he wouldn't jump down. Which lead to him yanking my cat off of the floor and holding my cat in the air by his tail to get him back on the grooming table & pulling my cat up by the tail multiple times even with me trying to intervene to get him to stop treating my cat that way. Only when I tried to intervene did a young man come with protective gloves to grab my cat the proper & safe way. I was feet away from my cat, at that point I would've grabbed him but the groomer kept grabbing him by the tail. I understand cats are "unpredictable" as the lady at the front desk said when apologizing however I feel like it could've been handled differently. From the start of my appointment I made them aware that he is a very anxious cat and gets scared easily, but he doesn't show aggression when he's scared. If the groomer was scared to handle my cat to get him back into the carrier, he could've called me over to assist. The services were decently priced and as I mentioned above the front office staff was great, but I will not be a returning customer. If they treated my cat like that within my eyesight, I can't imagine how he would've been treated had I not been there.

First time we have used them for boarding our fur babies, Stella and Bentley. Just picked them up…read moreyesterday. The first thing you notice is the large, beautiful facilities. You walk in and the lobby is huge, everything looks so clean and professional, no foul odors. But what really grabbed my attention was the staff. There is a LOT of them, not one or two teenagers looking after a bunch of dogs. Having never boarded there before, we were nervous, so we asked if we could see the back where they stayed - no problem! Without a moment's hesitation, they led us back. Again, I was impressed. No cages, smells and barking dogs but actual rooms, spacious rooms with doors. Cots in each room for the dogs to lay on. A nice lady stood there with us and explained everything. It is truly a "resort" for dogs. The last place we left them, we were not allowed to see the back. And when we picked them up, we had to ride back with the windows down, they stunk so much. We had to bathe them as soon as we got home. NOT HERE! Our dogs smelled as good when we picked them up as before we dropped them off. In addition, they upload videos on their Facebook page every day and you can see your dogs having the time of their lives, reducing OUR anxiety. The difference between Natural Breed Kennels Resort and the last place we boarded them is as different as night and day! But here's the kicker - pricing is about the same! Very reasonable for the extreme care they take of your fur babies. We have found a new boarder and we couldn't be more pleased. No worries at all about leaving your babies here!

My puppy got kennel cough and pneumonia there twice at the end of 2024. He wasn't even one year old…read moreyet!! Found out from others who took their dog there that they had the same experience, their dog getting sick or even worse. I was also told from people who did work there that the grounds were always very wet and the dogs were playing in that wet mess. I always thought it strange that they would never allow me to go out into the play areas and look around. Should have set bells off!!! Do not take your babies here!! Find you a place that has complete transparency and lets you visit all areas of the facility!! They are out there and close by!

First time and was not a great experience. I messaged this salon on ig letting them know we were…read morenew to the area and was looking for a new grooming place. When I got to his appointment they told me he wasn't booked with a groomer but just with a washer and that they didn't do full facial cuts which is not what I said I needed. I then asked the person at the front how long would the service be and her response was "we are slammed today so if you're in a hurry today's not the day" (I later found out this person was the owner ‍) but the worst experience was when I picked my dog up and mid way on our last idea home i saw blood on my back seats. I pulled over and saw his paw pad had been injured and they failed to let me know. I can tell they tried to stop the bleeding because it was chalky. Needless to say I got a full refund but very upset about the lack of communication and honesty.

I was hoping for a great cut after spending $100 on Teddy full groom. His cut was uneven, they…read moremissed spots that I had to trim and they must have forgotten about his paws. I paid extra for cologne but he didn't get any. I am hoping it was a one off experience because I have had a good experience before. Extremely disappointed by this last experience. I need to evaluate if there are other options ...

I have been taking my dogs to Wyolina Kennel for over a year now and I am absolutely happy with the…read morecare they receive. My dogs are always happy to go and always happy when they see us again. They obviously have a lot of fun while they are there, they come home and sleep for a day or two. I have met and gotten to know several of the people and we know they love and care for our dogs well. We are absolutely thankful for everything at Wyolina: the kennels offered, the play time, the personal care and on and on. I can't say enough good. Very thankful for them and worth the 30 minute drive it takes to get to them. They are excellent.

I moved to Charlotte back in March and was worried about who would watch my dog when I go out of…read moretown (I travel a lot and he takes some time to warm up to new people). Through my searches, I found Wyolina and decided to try them out since they indicated that they allowed dogs even if they had social issues. My dog can be very nervous in new environments. From the first trial visit to all my subsequent stays, the staff was very friendly and attentive to our needs. They even eased him into the play groups (spoiler alert: he loved it!). I now take my dog to Wyolina for all of my trips! He is now excited every time we walk in and he is happy to greet the staff. We are glad we found them!

Love the treatment my dog gets, and he loves it as well. Winning!…read moreAmbiance - cute N cozy. There are lots of items for sale for both dogs and cats. As a proud dog mom, you already know which I purchase. Service- clean and professional. Always get a doggy report card and next visit reminder card. Plus, calls the day before to confirm the appointment. Price - comparable to salon prices in the area, but it's the service for the win. You get what you pay for. Check them out for your pet salon needs

I like taking my doodle here for his haircuts and grooming needs. It's around $60 every time. Once…read moreI took my doodle to Petsmart and I was just totally overcharged for everything and so after that I never look back and just committed to always come in here instead. My only recommendation is to book months in advance because this place books up fast!!!