I have an 8 year old cocker spaniel and a 1 year old cocker spaniel. I'm very well versed in…read moredifferent groomers and I must say this has been my favorite spot to take my pups. 1st they do an excellent job cutting their hair. I've tried doing it myself and you couldn't pay me to do it again! 2nd, their customer service is wonderful. The groomers come out to greet my dogs and when I pick them up they tell me how each of them did. I truly want these progress reports! I appreciate the extra time they give me. I will be so sad to move again this summer, as this has been my favorite place to go.

First time and was not a great experience. I messaged this salon on ig letting them know we were…read morenew to the area and was looking for a new grooming place. When I got to his appointment they told me he wasn't booked with a groomer but just with a washer and that they didn't do full facial cuts which is not what I said I needed. I then asked the person at the front how long would the service be and her response was "we are slammed today so if you're in a hurry today's not the day" (I later found out this person was the owner ‍) but the worst experience was when I picked my dog up and mid way on our last idea home i saw blood on my back seats. I pulled over and saw his paw pad had been injured and they failed to let me know. I can tell they tried to stop the bleeding because it was chalky. Needless to say I got a full refund but very upset about the lack of communication and honesty.

We have been taking our Westie Duncan to Mackenzie for a long time now. The groomers that Duncan…read morehad before was rough with him and he did not want to go to Pawfections the 1st time, but Mackenzie won him over. Now when we turn down the road leading to her shop he starts getting excited. The time before his last visit I arrived early to pick him up and she allowed me to come in and stand beside the table as she worked on him. To say the least I was impressed with the way she handles the pets and the kindness and love that she shows them. She is also very meticulous with the job that she does. This last visit we also took in Duncan's new little brother Archie, so she can start working with him and getting him used to be at the groomers. If you know anything about Westies that have what is called Westie-tude that starts at a very young age. When they pups they are ornery, won't sit still for anything and have the attitude of a dog 10X their size, yet she was able to win him over in one visit. If anyone is looking for a Groomer in the Charlotte area I would HIGHLY recommend Mackenzie, you will not regret it. Oh and she is reasonably priced compared to the other shops in the area. Rick & Deanna Howard

Pawfections is such a good little grooming spot! Our girl Berry (medium goldendoodle) has had two…read morecuts there (puppy cuts) and she has looked so adorable both times. Ms. Emily does her cuts and Berry is always a happy girl when she comes running out! Would (and have) recommended to people!

The best groomers for miniature Schnauzer's and SHIHPOO's. We moved out of the area and we miss…read moreDebbie and a Styled Pooch! The best. Our dogs loved the place.

This was my second time taking my Yorki to Styled Pooch. The first cut by Amber was awesome. When I…read morecalled to book my second appointment, I was told she left for personal reasons. I was assured Sevyn could be groomed wit the same results. while there were good intention, Sevyn looked like a dog given a bAl cut. You know like mom' use to do. He is u even and definitely not a Yorki cut. They said I could bring him in for a touch up. I said yes, but Bah, I think I'll pass. I guess it's back to Indian Trail. I was trying to patronage local. I'll make the ride for premium cut Thanks Styled Pooch for the effort, but can't recommend you unless Amber comes back MB

I have been going to a Pawsitive Vibe Grooming for a few years now. I have been happy with the…read moreresults of every appointment. I appreciate they don't keep my dog in a cage for a long period of time. As soon as they are done I get a call to pick him up. Anywhere from 1-4 hours wait time. I do wish they would remove the screen they recently put up because you can no longer watch the dogs being groomed. Prices have gone up which is unfortunate but I understand they are just keeping up with the increase costs they have to pay.

Like other recent Google reviews, encountered the exact same experience. Gave two staff very…read morespecific instructions on how to groom my dog, even handed them an actual printed picture for reference, and yet when I go to pick up my dog it was like nothing I explained was followed at all. Think I'm just going to learn to groom myself and stop dealing with the incessant failures at listening comprehension.

My fur baby needed a nail trim and couldn't find anyone to cut her nails. It was my first time…read morevisiting Trims for Tails because off a google search. They were amazing with Meka. She's a bit shy and scared at the groomers but the employees were so sweet and gave her treats. The employees were also great with me! I love that they open at 7:30 and allow walk ins for nail trims. Super convenient! They also gave Meka a bandana. I will be returning.

I have been so pleased with The Dog Salon! We have been taking our elderly dog here for some time…read morenow, and now they take care of our new rescue. Thank you, Rel!

Wanted to love this place SO BADLY, but I think they specialize in small dogs or poodle type dogs…read more(and short haired dogs). I will give 2 stars for how organized they are (when we arrived, the names of all the dogs and who is grooming them is on a white board and check-in is very easy). They were also very communicative prior to the appointment. Staff were all very nice. When I picked my dogs up after 3:5 hours and both were still a little bit damp. I noticed one dog had wet ears and a few knots behind her ears so I combed those out when we got home. Because she was damp upon pickup, she dried with her fur going all over. She is soft and fluffy though. My other dog, however, when I got home I noticed in the sun one area of his skin was super pink. I moved his fur back and noticed a whole patch of skin was raw. I'm not sure if they brushed too hard or with the wrong type of comb, but his skin was almost bleeding (the skin is a little broken in a few areas). The rest of his body seems fine but this one patch is raw which has never happened before. We just moved here so finding a new groomer and vet has been my biggest stressor. I know large dogs can be REALLY hard, but we had an amazing groomer back home so I know it can be done. They seemed to be doing great with the small shih-tzus and poodles and such, so I think if you have that type of dog, you would be okay.

I have been taking my dogs to Wyolina Kennel for over a year now and I am absolutely happy with the…read morecare they receive. My dogs are always happy to go and always happy when they see us again. They obviously have a lot of fun while they are there, they come home and sleep for a day or two. I have met and gotten to know several of the people and we know they love and care for our dogs well. We are absolutely thankful for everything at Wyolina: the kennels offered, the play time, the personal care and on and on. I can't say enough good. Very thankful for them and worth the 30 minute drive it takes to get to them. They are excellent.

I moved to Charlotte back in March and was worried about who would watch my dog when I go out of…read moretown (I travel a lot and he takes some time to warm up to new people). Through my searches, I found Wyolina and decided to try them out since they indicated that they allowed dogs even if they had social issues. My dog can be very nervous in new environments. From the first trial visit to all my subsequent stays, the staff was very friendly and attentive to our needs. They even eased him into the play groups (spoiler alert: he loved it!). I now take my dog to Wyolina for all of my trips! He is now excited every time we walk in and he is happy to greet the staff. We are glad we found them!

I love them, my pet loves them. The groomers maid me feel good about leaving my best friend. very…read morenice. thank you

I have been taking my dogs here for almost 2 years but without Rita there...no more…read more She's the best, knowledgeable, talented and very friendly to all fur babies...

We had a really great experience at this Concord location with our doggo!! Our first trip here was…read moreto buy him some birthday cake treats and they had so many yummy options. We got him a cake, some treats and a birthday hat. He hated the hat but it was great for photos lol. He devoured the cake and treats, so kudos to the Woof Gang team for making those so delicious. We also booked him a luxury bath with a birthday special added. Our 2nd trip was to bring him back for his bath and the staff was so so kind, sweet and supportive. He loved his bath and came out smelling and looking so good! his fur is super soft and he really smelled amazing. We love his birthday scarf too! Amazing experience with this groomer and I truly think our doggo enjoyed it too. We'll be back!!

I was curious to try this groomer since it is much nearer our house than our usual groomer. We have…read moreused Barks and Bubbles for years, but it's on the other side of Concord, so seemed worth a shot. Woof Gang seemed nice inside, so I asked them to make an appointment for my Westie Scamp to be groomed. The first red flag was that they would only do so if I prepaid, which in 30 years of dog ownership I've never done, but gave them the benefit of the doubt. I dropped him off on the day of the appointment, but got a call in an hour saying that the groomer couldn't finish because Scamp (a sweet 20 pound fluff ball)snapped at her when she did his face. They refused to refund any of my money, so I took him to Barks to get a 2nd haircut. What a terrible (and expensive)experience!