Went and got my dog's nails trimmed again and asked about scheduling a bath the following week. The…read moreowner trusted that I'd show up for the bath and didn't charge me separately for the nail trim as that is usually included with baths. I liked their honesty a lot. When I took my pup to get her bath the next week, they said it'd be about an hour and a half and they called me exactly an hour and a half later. My dog was very soft and smelled nice. They were able to get a lot of her under coat off that I could not comb off myself. Gonna keep coming back!

We use Lori's Pet Spa for several reasons…read more Our small dog (longhaired Chihuahua) is older and gets really nervous in many environments where there are too many other dogs. Our previous groomer used to kennel some dogs and let others run loose. Jagger always came home shaking in fear. Lori's salon has a residential feeling to it. She also limits the number of dogs in the area. There's also no mixing of large and small breeds. The employees act like they honestly love animals. Our dog willingly goes to them (that's a big deal) and comes home happy. The groomers always perform a nice cut on him. They even trim his nails. I recommend Lori's

I am so happy to have found this place. After issues with another local veterinarian, this place…read morehas restored my faith. Everyone is beyond personable. My pets are my family and they get that here. My cats have been seen by the staff, even through my ones kidney disease diagnosis. They have gone above and beyond in teaching me how to give him an IV, and doing it for me sometimes as well. It has been about 9 months since the news and he has been not just living and getting by but still thriving. My dog still hates going to the vet- he's had many visits at his young age of 4. Nether the less, I trust the women here at Kannapolis Animal Hospital. Both Dr. Bird and Dr. Duty (sorry if I misspell) have always been helpful and understanding even during emergencies when I have a hard time making decisions. Thanks for everything!

If I could give this establishment, a zero stars, I would. This is the absolute worst customer…read moreservice I have ever experienced at an animal hospital. I will never come back to this place again. The staff should really work on their customer service skills if you do not like being in a customer service industry then you might want to find a new job.!

I have an 8 year old cocker spaniel and a 1 year old cocker spaniel. I'm very well versed in…read moredifferent groomers and I must say this has been my favorite spot to take my pups. 1st they do an excellent job cutting their hair. I've tried doing it myself and you couldn't pay me to do it again! 2nd, their customer service is wonderful. The groomers come out to greet my dogs and when I pick them up they tell me how each of them did. I truly want these progress reports! I appreciate the extra time they give me. I will be so sad to move again this summer, as this has been my favorite place to go.

First time and was not a great experience. I messaged this salon on ig letting them know we were…read morenew to the area and was looking for a new grooming place. When I got to his appointment they told me he wasn't booked with a groomer but just with a washer and that they didn't do full facial cuts which is not what I said I needed. I then asked the person at the front how long would the service be and her response was "we are slammed today so if you're in a hurry today's not the day" (I later found out this person was the owner ‍) but the worst experience was when I picked my dog up and mid way on our last idea home i saw blood on my back seats. I pulled over and saw his paw pad had been injured and they failed to let me know. I can tell they tried to stop the bleeding because it was chalky. Needless to say I got a full refund but very upset about the lack of communication and honesty.

I have been going to a Pawsitive Vibe Grooming for a few years now. I have been happy with the…read moreresults of every appointment. I appreciate they don't keep my dog in a cage for a long period of time. As soon as they are done I get a call to pick him up. Anywhere from 1-4 hours wait time. I do wish they would remove the screen they recently put up because you can no longer watch the dogs being groomed. Prices have gone up which is unfortunate but I understand they are just keeping up with the increase costs they have to pay.

Like other recent Google reviews, encountered the exact same experience. Gave two staff very…read morespecific instructions on how to groom my dog, even handed them an actual printed picture for reference, and yet when I go to pick up my dog it was like nothing I explained was followed at all. Think I'm just going to learn to groom myself and stop dealing with the incessant failures at listening comprehension.

My girlfriend has been taking her two shitzus for years..I live 30mins away while 5mins for my…read moregirlfriend but loved the place so new groomer for my two shitzus

Tried this place on a recommendation from a friend. Made an 8 am appointment. Waited 15 min past…read moreappointment drop off on the morning staff cause they were late to arrive to work. Once in, they were rude and unprofessional. Heard staff yelling at the dogs. Would never trust this place with the care of my boy again.

The best groomers for miniature Schnauzer's and SHIHPOO's. We moved out of the area and we miss…read moreDebbie and a Styled Pooch! The best. Our dogs loved the place.

This was my second time taking my Yorki to Styled Pooch. The first cut by Amber was awesome. When I…read morecalled to book my second appointment, I was told she left for personal reasons. I was assured Sevyn could be groomed wit the same results. while there were good intention, Sevyn looked like a dog given a bAl cut. You know like mom' use to do. He is u even and definitely not a Yorki cut. They said I could bring him in for a touch up. I said yes, but Bah, I think I'll pass. I guess it's back to Indian Trail. I was trying to patronage local. I'll make the ride for premium cut Thanks Styled Pooch for the effort, but can't recommend you unless Amber comes back MB

Had a wonderful first experience with Loyal Friend Pet Grooming! Our puppy had his first grooming…read moreappointment and he was with the sweetest, most loving groomer. She loved on him as if he were her own and did a fantastic job on his cut. Caught this sweet interaction on our doorbell camera.

Horrible. Bait and switch once your dog is in their truck. Overcharged me 100.00. The worst I…read morehave ever encountered. First price was what I typical paid. She wasn't matted etc.

I love them, my pet loves them. The groomers maid me feel good about leaving my best friend. very…read morenice. thank you

I have been taking my dogs here for almost 2 years but without Rita there...no more…read more She's the best, knowledgeable, talented and very friendly to all fur babies...

I hate to write this review, because I really had high hopes for this place. They are right down…read morethe road from me and when I called their prices were really reasonable! I recently moved here and was looking for a new groomer for my very large, very fluffy dog. I have always kept up with his grooming with other groomers, and never had a problem. He's never been matted and has always been on a schedule. The first time I brought him, I was pleased with the results. He looked and smelled great. But only two weeks later, I started feeling mats behind his ears and on his legs where he had never had them before. So I called and made another appointment, because I assumed he was going through a coat transition or something. So I paid them another $60 to get groomed, only two weeks after I had him groomed the first time. He was there from 8am-6pm. When I picked him up, I put my hands on him and felt that he was damp. I mentioned it to them and they said no, he was fine, he was totally dry. I didn't argue, I paid and left but I really did think he was damp. The next morning when I woke up, he was pretty much a solid mat. His back, neck, ears, trousers, tail, everything was matted. I called them and they said to bring him in and they would fix it. I brought him in and stood there and watched as the "bather" (who I dont think has any grooming training) DRY RAKE my dogs coat, trying to rip the mats out. I told her to forget it, he was fine, and I left. Before I left, I asked her if he had been dried while he was there, and she said oh yes, he was cage dried all day. You DONT cage dry a dog with this much coat! You have to use a stand dryer and brush it out at the same time, or the undercoat becomes a solid mass, which is exactly what happened. I had to take my poor dog to someone else, and pay another $80 to have them attempt to fix the disaster, and they were really shocked at the condition of his coat, the new groomer explained that Doggy Stylez just cage dried him and then just brushed the top of his coat so he would look pretty when I picked him up. They said that a lot of people have been going to them because they are very cheap, but that they dont have the right equipment to do heavy duty grooms. I have my THIRD appointment with the new groomer next week in ANOTHER attempt to fix the damage that Doggy Stylez did to my dog's coat. My original "Great deal" in finding a bath and brush for $60 has turned into $340 trying to fix what they did. Here are some other things about this place. 1) The place is filthy. They let their personal unhousetrained dogs run around and I have come in sidestepping piles of dog crap, chewed up paper and puddles of urine. 2) When I came to get my dog, there was a woman in the waiting room with three small dogs off leash. The bather just let my dog out into the waiting room OFF LEASH. She had no idea if my dog was good with other dogs or if the other lady's dogs were good with other dogs. Luckily there was only a moment of growling but that could have been REALLY bad. 3) They foster dogs for the humane society in the same kennels that they use for groomers. This is great that they foster dogs, I'm really happy that they are helping. BUT, they are fostering dogs that havent gotten their shots yet and are from a HIGHLY diseased shelter in a kennel next to my dog where they can touch through the fence, and their waste runs into my dogs kennel. It is completely unfair to expect a paying customer to expose their dogs to unvaccinated puppies that may be carrying anything from parvo or distemper to kennel cough or mange. 4) Their "runs" are handbuilt and poorly at that. It's wood and chicken wire. 5) It just stinks! They used to smoke inside and the place reeked of dog poop, urine and smoke. Enough people complained about the smoke that they stopped smoking but you can still smell it. 6) The bather seems to be just ridiculously ignorant about grooming, and yet she is the one taking in all the dogs and bathing them and doing a lot of the grooming. 7) They told me they use dawn dish soap as their shampoo, but that they would be ordering shampoo "real soon". Dry and brittle coats anyone? All in all, I am furious about this place. They may be cheap, but they give cheap grooms. Scrape together an extra $40 and go to a real groomer, trust me, you will save money in the long run.

Scheduled an appointment for my dog to be bathed and shaved at 10 am, was told I would get a call…read morewhen she was ready. They close at 5, and by 440 I hadn't gotten a call so I decided to go ahead and head up there. When I arrived, the owner said "she's not quite done, you can go home and I'll call you, it should only be about 15 minutes." I decided to wait, no point in driving home to turn around and come back. While I sat on this filthy sofa covered in dog hair, holes and trash in the floor, 3 women stood around talking.. About buying one woman's puppy! Meanwhile I'm tapping my foot, heavy sighs, etc, nobody is making a move to get my poor dog out of the cage in back to finish her. Finally, at 545, I get to leave. Very unprofessional, made me pay before they finished my dog, sprayed her with bath and body works body spray, and my car was covered with hair, because they, in my opinion, did a half @$$ job. I paid $60 for this and I regret it very much. Had I been the one dropping her off, not my bf, I wouldn't have left her. Never again. I tell everyone about this experience.

NEVER TAKE YOUR FUR BABY OR BABIES!!!! WORST EXPERIENCE EVER! VERY UNPROFESSIONAL…read moreVery unprofessional from the start! This was a last resort appointment and it was the worst mistake!! My husband told the groomer (male) our baby has kennel anxiety and epilepsy 3 TIMES before the appointment. The groomer also asked for reference pictures which were sent to the groomers phone. My husband dropped him off and told me he started shaving him around 11 am. He completely ignored the photos and shaved him almost to his skin. I arrive to the shop at 12:40 and find my baby on the table ALONE. He was half shaved shaking by himself. Any dog can accidentally step off the table and hang themselves without proper supervision. I walk around the building and find him smoking with "his mother". He walks up to me and tells me he has about another 30 minutes. After another 5 minutes of smoking he comes back inside and I follow him and wait inside. He then tells me to step out. I called my husband to meet me at the shop. The train passes by very loud and close to the shop. We wait another hour and fifteen minutes and so furious I just wanted to pay and take my baby in the current condition he was in. When we went inside for the last time he forgot who our dog was and argued with my husband. When we asked for our baby he forgot which one was ours and put him in the kennel. PLEASE FIND BUSINESS ELSEWHERE! THEY ONLY CARE ABOUT MONEY AND NOT THEIR CLIENTS!

Absolutely horrible. So nasty, looks like shack. Owner was very rushy and noticed him, as I was…read morepicking up my baby, being mean to the dogs. He threw my dog on the counter. My dog is older with medical issues and is the most laid back and easy dog. To top it off the haircut is horrible and he isn't clean. The place reeked of cigarette smoke. STAY FAR FAR FAR AWAY!!!!