Used the car manufacturer road side assistance. They in turn used Bradley's Towing and Recovery…read more After receiving several texts stating arrival time and several subsequent changes to arrival time, I receive a text stating "Come outside' . Tow service never calls when they arrive or knocks on address door, they just text saying drivers here come outside . I see text 5 minutes after it was sent , spent 20 minutes standing out side in snow . I call and text Bradleys NO ANSWER, I finally give up go in and call VW roadside assistance. VW roadside states driver drove by , did not see anyone standing by car. so he left . ( the car is in the driveway of the address given) Id say " CRAP SERVICE" By Bradey's. I'd also say maybe rest of the 5 star reviews are FAKE

Using my Roadside Assistance from Hyundai....and I was very pleased with the person sent... Brad…read morefrom Bradley's Towing & Recovery,...came exactly the time I was promised, promptly solved my issue [my bad..had manually turned on inside light and drained my battery overnight] and Brad was so understanding , very personable, knowledgeable and with a great smile on top of it all.... saying it happens a lot ..trying to make me feel better about what I had done. Definitely would recommend and won't hesitate to use his service again if need be as it was excellent!! This review is in Ottawa not Toronto??!!

The towing industry may be notorious for being infested with shady operators, but Ontario Towing…read moreisn't one of those. When my car stopped dead Sunday night (fortunately in a lightly used left turn lane), I needed my car towed to my neighborhood garage. The truck arrived within the promised 20 minutes, the driver delivered my car to 16 Servicentre, and he dropped me off at home -- all for less than $200.

I cannot express enough gratitude for the outstanding towing service provided, his professionalism,…read moreexpertise, and prompt response during my time of need were truly commendable. Thank you for your unwavering dedication. Highly recommended !

JD from No limits is a blessing sent from above. I've called him a few times for myself and a few…read moretimes for close friends AND family!! Super polite and treats every vehicle like his own! FACT! He drove 15 hours to pick up my dream car not only that... burnt out his dullys for my car. Amazing guy. No doubt in my mind would this guy ever F**k ANYONE OVER. He's proved it multiple times. TRUST NO LIMITS AND TRUST JD!! These other tow truck drivers don't car about you health and if your ok.. they WANT YOUR STORAGE TIME. JD genuinely take care of you and make sure your car is safe!!! FACCCCCCT!!!

These guys help me out my car broke down, within 30 minutes he was there . Customer service is…read moregreat, not expensive at all. I would definitely recommend him.

My mom and I were driving in the dark when some kind of debris from the road got into our wheel…read morewell. We pulled off the 401 to see what had happened, and we heard hissing- our tire was punctured. Because it was a new car and I was having trouble using the jack, we called CAA to get our tire changed. We are SO thankful that it was Bill's Towing and Recovery that answered the call. Bill was friendly, funny, and most of all, really helpful. When he took off the tire, we could see there was much more damage to the car than we had originally thought. Two of the doors had been damaged, and a filter literally fell out from under the car as the wheel came off. He warned us that the car probably wasn't safe to drive, and it should be towed to the dealer. In addition, due to the amount of damage that was done, that we needed to contact the police to have a report made. He stayed with us throughout the process, made sure everything worked out with the police, and even made an arrangement with the CAA dispatcher when we called VW roadside assistance to get a tow so that we didn't have to wait an hour for another tow truck to come. Bill got us back to Ottawa safely, and even charged my mom's phone which had died in the process. He had assured us that he would wait with us until our ride showed up, and was absolutely fantastic with the car he towed. We could not have asked for a better person to help us out in a potentially really bad situation. We would HIGHLY recommend him for any future towing needs.

From the owner: Bill's Towing and Recovery has been serving the Eastern Ontario, Ottawa and Morrisburg area for…read moreyears and we want to earn your business. Our customers love that we are timely and professional when it comes to all their towing needs. We're available any time of the day so give us a call in Morrisburg today. Light, Medium and Heavy Towing.

Locked my keys in my truck with it running. They were there within 15 minutes like I was told. Both…read morethe dispatcher and driver were Awesome! Thank you guys!!

This is a great company to help you when your luck goes bad. They arrived at the scene of my…read morecollision with a few minutes with two trucks. The driver went way beyond the work required. Bought me coffee on the way to the police collision center, got me the collision form and a pen, waited patiently for over an hour while I made the report, waited happily while I filed a claim with the insurance company, then drove to CarStar. The tow operator went out of his way to look after me and make the best of a lousy situation. The towing fee was fair and the service was exceptional!!!

Absolutely the worst company. Son is going to college and had to get his car towed. Charged us $600…read morein storage and $750 for the tow. Had to ship out a spare key from Idaho. When getting there they told us cash only. Thanks for the heads up on that one. Do not do not use this company.

SCAMMER. DO NOT go here. Look up the owner, "Scott R. Smith in Malone". He was charged with…read moretampering with vehicles, draining the antifreeze and putting sand in the oil reservoir, so the customer has to come back for more issues. He will say it will take him a couple days but it ends up being a couple weeks. Shady business.