Rafael contacted me regarding my scheduling. He was courteous and above all punctual. The crew…read morearrived on time. They were all friendly and professional. I would recommend this company to anyone. I was satisfied with their service. I called a couple of businesses for estimates and this company offered me the best price for tenting my home.

Mateo was phenomenal! Super professional, communicative, and prompt. We wanted to tent the house…read morefor roaches and they delivered. I will be switching my monthly fumigation service to him as well

We were experiencing some large red ants in our upstairs bathroom, and we decided to contact Native…read morefor an evaluation. I was really impressed with my initial experience. They were very professional on the phone, kept their appointment time, and the gentleman who came out was very personable. He advised what type of ants they were and proposed a treatment plan and we proceeded to sign a 1-year contract. Unfortunately, we truly came to regret choosing Native. We were told by the salesman that they would clear all the webbings and spiders from outside the home, but this was NEVER done during ANY of our treatments. The exterminator who came said that the red ants were a different type of ant than the salesman who came, which was off-putting. While the red ant situation in the bathroom did resolve for the most part, we would still one or two every once in a while, and the overall pest control was a joke. During the entire year of service we continued having sugar ants in the kitchen, centipedes that would make their way inside as well as in the yard, and a million black crazy ants allllll over the patio and around the yard. We called to complain and they supposedly sent a "manager" out to us, but he barely discussed anything with my husband. My husband wasn't even aware he was dealing with a "manager" and I had to let him know after the fact. He said the person who came out didn't do anything different than the usual service people- and the "manager" also failed to remove the spider webs from the windows and yard area. It was a joke. We had ONE good exterminator come- Rangel- who was really wonderful. I voiced my complaints and disappointment to him and he was surprised that in all the time we had been receiving service the webs had not been cleared. It had been about 6 months already. He took his time on our home and spent about 45 minutes thoroughly applying products around the yard and clearing all the webbing from all upstairs and downstairs windows as well as in the yard. After his visit things did seem slightly better for a bit- but things returned after a month or so. Native offers to come re-treat the home if pests continue, but it just becomes redundant and useless after a point. It resolved nothing. I am not sure what products they use but I feel like they must be watered down or something. For the sugar ants in the house they placed the ordinary plastic ant trap trays. You do understand that I can go buy those anywhere on my own? If I wanted plastic ant traps all over my window sills and counters I would have done that myself. Before you may think this is a "me" problem, I assure you I keep a clean home - and when we had Orkin for 2 years we never saw a single pest- inside or out. The yard was free from any kind of ants or spiders. No sugar ants inside. No centipedes. No palmetto roaches that like to come inside when it rains. Nothing. We went with Native because they talked a good talk and seemed so professional, and the price was better than Orkin- but I guess this was a case where you get what you pay for- or maybe not even that. I gave two stars for professionalism and organization.

We recently had the second application of the essential oil mosquito control and I couldn't be…read morehappier! Finally, my family and I can enjoy our terrace, backyard, tiki bar and garden without having to swat those nasty, pesty mosquitoes that our Miami tropical weather is known for! The twice-a-month essential oil applications-- although not cheap -- not only keep the mosquitoes away, it also smells lovely and doesn't harm our pets, butterflies, homegrown vegetable garden or fruits. I highly recommend them :)

Moe helped us with a long lasting problem: a possum visited our backyard in Coral Gables and left…read morewastes now and then. He came to set up a trap and baits and successfully captured it. He was very responsive and knowledgeable about wildlife. I would highly recommend his service. Thank you, Moe!

I highly recommend Moe's services. He traveled a good distance to come help with my issue. His…read moreprice was very reasonable.

Good morning everyone! Ok, if you are reading this review you are probably having a termite or…read morepest control problem right? Well so did I! Unfortunately, as I was looking in to several companies I found that many of the name brand companies like Orkin, Terminix, etc. really left a lot to be desired. Why you may ask well good question.... So for some of us that have opted to have spray foam insulation installed in our homes at some point, as it is some of the best insulation out there, it seems these companies (especially Orkin) have absolutely no interest in helping us out or even discussing any options with me. They flat out just said thanks but no thanks... Enter "The Termite Guys" and boy am I very glad I called this outfit. Let's just say they really know how to provide excellent customer service. Spoke to both Matthew and Eddie and both were knowledgeable and worked with me to treat my house for both dry wood termites and subterranean termites as well. After some discussion we coordinated getting the house treated at the same time I replaced my roof so I could treat all the new wood being installed. I can tell you that there are not many companies that are willing to do something like that but the Termite Guys are willing to work with you and do whatever it takes to get you taken care of. After treating my home, I opted for a maintenance plan where they come back periodically to inspect and retreat if necessary. One thing is for sure, here in South Florida all our homes are subject to getting termites at one point or another. When you do do you want to work with a national company that cares little to nothing about you and your home or do you want to work with a local company that cares and will work with you to put a plan together and get you taken care of. From my perspective, this company was a real pleasure to work with and I highly recommend you give them a call if you are looking to treat your home for termites. From a cost perspective they were very reasonable as well and offered me a great deal to perform a full treatment at my home. Hope this helps and wishing you a successful termite treatment project!

Incredibly unprofessional workers. Driver of one of the trucks wouldn't move his vehicle so we…read morecould pass and proceed to cuss out my father-in-law, calling him stupid and a "bitch". We had the right of way, and instead of just backing up so we could pass he proceeded to park and not move, blocking multiple other cars from exiting. If this is how they treat you on the road in front of other people, imagine how unprofessional they are behind scenes.

Very professional. Good communication! Had a dead possum underneath a house and they came in took…read moreit out! Very quick service. Thank you!

Highly recommend this pest control company. I had my home and shed treated for subterranean…read moretermites by Jorge and Leonardo. The company is very customer focused and priced was very competitive compared to major pest control companies. They are reliable and really care about their work. Questions and any issues were addressed promptly and patiently. Photos of treated areas were also e-mailed which was another plus. They deserve more than 5 stars.

The owner immediately responded and solved a recurring ant invasion--perfectly and correctly. I…read morehighly recommend them.

Great job done by Henry! He squeezed me in on a short notice and did a very thorough job. Very…read moreprofessional and courteous. Highly recommend!!

Professional, responsive and personable. They went to the house to take the measurements, texted a…read morequote and diagram plus put a folder with all the info needed in the mailbox. All was arranged by phone since I didn't have time to meet them but I felt confident. They came 2 days later and got house tented and then cleared the next day. Not only were they efficient but they also gave the best price out of the 4 companies I contacted. Really nice staff, I highly recommend.

I had a great experience with **Bye Bye Termites Pest Control** and would gladly recommend them…read more Andy, Danny, and Erika were excellent throughout the entire process. Communication was outstanding--they always encouraged me to call anytime I had questions, returned calls when promised, and kept me informed every step of the way. They were also extremely punctual and professional with every aspect of the fumigation, from tenting the house to removing the tent and clearing and certifying the home as safe to re-enter. Everything was completed as scheduled, and they left the property clean both inside and out. I am very glad I chose Bye Bye Termites Pest Control. Their professionalism, communication, reliability, and attention to detail made what could have been a stressful process very easy. **Highly recommended!**

This guys is a scammer. I hired him to do termite tenting and he did not even enter the house to…read moreset up the gas, but claimed he has done the job and refused to refund the $1585 fee paid ahead of time.

Total rip off! Pablo told me that the shed was included in the treatment but did not treat the shed…read moreon the day of service. I removed 20 screens in the roof awnings so he could spend 30 minutes squirting up in the rafters. It cost $500 for a 30 minute squirt job! I asked several times but Pablo would not come back and treat the shed that he had told me would be included in the service. Plenty of other reliable contractors to choose from...I'd "Keep Away" from Termite Away.

came out ath the scheduled time - performed the job they were hired to do and did so with a smile…read moreon their face. also, haven't seen an ant since.. lol good work.

I chose My Son and I Pest Control and Termites because the pricing was very reasonable compared to…read moreother companies, and ultimately the price for the service was decent. Unfortunately, the communication and customer service throughout the process were extremely disappointing. My biggest issue was that I had to constantly seek out basic information that I expected the company to provide proactively. I was told I would receive an email with documentation explaining how to prepare my home for fumigation, including what items needed to be removed, what could remain, how to properly store food, what to expect during the process, and when I would be able to safely return home. I never received that information. I had to repeatedly reach out with questions, including having to ask for bags to properly store my food. Even on the day of service, I was still concerned about whether my food was being stored appropriately because I had not been given clear instructions beforehand. The scheduling and communication were also frustrating. I was initially given an 8 AM-8 PM timeframe, which is an extremely large window. I had to call myself to get a more specific timeframe, and even then, the company was delayed. I was told that it was "termite season" and they were busy. I completely understand that businesses get busy, but being busy doesn't prevent a company from communicating clearly and keeping customers informed. I also had questions about when I would be allowed back into my home and what the process would look like, and I had to continue reaching out for answers. Even as of today, there are still questions I feel I should have been provided answers to without having to repeatedly ask. At times, I honestly felt like I was bothering the staff simply by asking questions after my deposit had been paid. Communication through text messages was inconsistent and felt very disorganized. One positive is that the final price for the service was reasonable, although it was over $200 different from the initial virtual quote, which was another surprise. Overall, my frustration isn't necessarily with the service itself or the price it's with the lack of communication, preparation information, and customer guidance. When someone is having their home tented and fumigated, there are understandably a lot of questions and concerns. Customers shouldn't have to chase the company down for basic safety and preparation information. The service may be reasonably priced, but the communication needs significant improvement. I would strongly recommend providing customers with a detailed preparation packet/email, clear timelines, food-storage instructions, re-entry expectations, and proactive updates before and during the fumigation process. Price matches quality of service!

I will never use this company again. 2804 Prairie Ave MB Florida…read more They pushed expensive treatment for fleas and bugs of $1200 per year. The technician was poorly trained and had NO idea what he was treating. 3 full treatments later the problem has Not revolved and probably worse. The company phone #786 6681858 is a complete mess. amatuer hour idiots they don't answer. I had to call three offices to get this number. The idiots gave me the wrong number 3 times. THis number at 505PM was a disaster. The back office operation is a great indicator of the quality of the company. It is POOR and expensive Daniel A Pontecorvo DO NOT USE THEM there are many other high quality exterminators in Miami and Miami Beach.

I have a serious termite problem. My Nextdoor neighbor suggested Orkin. We have an identical…read moreattached home. An appointment was made for inspection and quote. James arrived, failed to introduce himself and not driving a Orkin vehicle. In the middle of our walk through, he had to take a phone call. As he scurried away, I asked him if a quote would be sent to my email? He assured me it would. To date no quote, no communication even after I called Orkin regarding the issue. Very Strange