1. Mystical Paws Pet Grooming

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Highfield-Cascade, MD

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Mystical Paws Pet Grooming

5.0 (1 review)
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Services - Mystical Paws Pet Grooming

Bath and groom only

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1 year ago

Just wonderfull!! Very Caring with my dog and makes her visit fun while doing a great job.

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Pet and Home Care

Pet and Home Care

(51 reviews)

We've started using the service recently for walks and feedings when we're at work…read more The intake process with Kiira and online was very smooth. It was easy to schedule a "meet and greet" with Amy and Andrew, who are visiting our two dogs (a quiet 9-year old and a 5-year old with attitude; both sighthounds) about 3 times a week. Since then Amy and Andrew have taken care of our pups for the past month or so. They are both responsible and have the kind of calm personality that all dogs feel comfortable being around. They've followed all our instructions, provided very detailed updates and pictures, and taken good care of our doggies. So far I am very pleased with the service. We love our dogs like children and feel good about entrusting Amy and Andrew with their care.

Ive used this service for over two years. Recently their customer service has reached bottom…read more Today, they stopped my service, removed me from their pet portal, charged me and closed out my account with them. I had ask that they only provide me with one one of their walkers that I had for the first 18 months, at least twice a week if possible. Their final response was " she is rarely available during the times I requested" ... I mean for the first 18 months she was available , and now she was not.... After numerous attempts to remedy this, they decided (Customer Service Agent Becca) to cut me and my dogs loose. I contacted them to give them "NOTICE"; that I would be looking for another service. I am a senior citizen wtih Dystolic Heart Failure. What a way to treat a senior citizen.. Terrible service... And the owner, did nothing, even though on her web page she states "If for any reason you are not completely satisfied with our service, we will correct it right away and offer a money-back guarantee". But the dog and cat staff caretakers are excellent Sad, but I do no recommend this service providers. Like Share

Mystical Paws Pet Grooming - groomer - Updated October 2026

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