FYI I called the 717-762-6899 for Paws and Claws , expecting a Service call to sharpen her…read moreTools. Only to Find out she is closing her Business. I have Sharpen and repaired clipperblades, scissor and repair Clipper motors and driers. Sad to see you are retirering Barb.

I've taken my pup to Barb a couple of times and I will say, she was so caring for our shih tzu,…read moreYogi. She played and talked to him to get him used to her. I previously had taken to him another place that also trains and boards dogs and it was crazy there. The people didn't show the came caring, soft spoken way Barb does. Needless to say, we will be going to Paws & Claws from now on. We are very pleased with her work and so happy she is in a new place. Wishing her all the best. Lois

Very unusual experience. They had nothing available for one month, so i booked 2 months out. They…read moretook a credit card to hold the appointment, then texted me 2 days later at 9:30 p.m., saying they did not accept credit cards. The following night they texted me after 11 p.m, saying that my appointment had been cancelled. i asked, " Why? " and got no reply. This transpired between March 2 and 5, 2026. This was my experience. I've never experienced such behavior with a groomer before or gotten calls so late at night.

Great people! My Lily looks Beautiful! Pekingese aren't the…read moreeasiest breed to cut, she looks adorable

The best experience we've ever had with grooming! A great place, great groomer, owner, and staff…read more They have so many healthy and fun treats for the dogs! Oh, and dog beer and wine! It's super clean and everyone is very welcoming. Highly recommend!!

Since this place moved/re-named it's truly gone down hill. The things offered aren't as plentiful…read more(it's a much smaller space, so it makes sense) but my number one complaint is that their hours are bizarre. They will just not be open sometimes, like today, a sunny Sunday. We like being able to support our local independent pet store, but we can no longer rely on them for our dog's food because they just decide to sometimes not open on Sundays, a day they have listed as open, or open late. So we decided today we are just ordering dog food online from now on. This has happened too many times to us now. We need reliability, and we don't have it here, sadly.

Curious place that seems to be much better staffed than the Petsmart down the road that is four…read moretimes the size. Greeted as soon as I walked in to my appointment to get Prince Tippytoes' nails trimmed. And he was immediately taken back. Now it seems he is very much a Primna Donna as his whines could be heard across the store. But the lovely lady who trimmed him said that despite his cries he was a good boy that didn't growl or snarl. Very convenient for the people who live in Urbana, and we are already repeat customers.

Have been using this place since they opened for self washes and decent pricing on treats and such…read morefor my dog. Other than never being able to figure out whether I was due for a free dog wash after my six visits, I always had good experiences with this location, that all changed today. Today's issue happened to be that I got a call 15 minutes before I was supposed to be there saying that they needed me to come 30 minutes late to my scheduled appointment, when I said, I would split the difference and be 15 minutes late because I already had the dog in the car and was on my way. I was put on hold and then told that would be OK. Upon my arrival I was put in a room that had so much hair from the previous dog that the tub would not drain and I walked out covered in hair that was blowing around when trying to dry my dog (that was after having to move the dryer as they did not have the 2 that are normally there). Meanwhile, they were having one of their employees groom another dog in the room next-door instead of having the self wash stations open for self washes for their customers. Then to top it off the price to wash my own dog (with someone else's dog hair) is now $30 for a 20 minute time-slot, a teaspoon of shampoo and some of their water. I've been frustrated that it was difficult to call to schedule an appointment. Their website was/is cumbersome and not conducive to actually scheduling a time but gives an "afternoon/morning/evening" option. Then they would reach out to you with what times were available and you'd go back-and-forth trying to iron out a time instead of just being able to call. Very disappointed at the direction this new ownership has taken this establishment. This will probably be our last visit here...

We left our 2 cats in the care of Kat, who works for 'Pet and Home Care', for 5 days. We couldn't…read morehave been happier. Kat was reliable, efficient, and immediately struck up a trusting connection with our 'boys'. It was challenging work for her, because she had to administer an inhaler treatment twice a day to one of the cats, Marlow, despite not having known him before. She did an absolutely wonderful job. He was actually in better shape and coughing less, after we came home than before we left. Both cats looked happy and relaxed. The cat area was left clean and tidy. I will look no further next time we need cat care. We also loved the photos and updates we got each day....it helped us relax much better while away!

I am unable to write a stronger review for Pet and Home Care. The last time my two labs were…read moreboarded, they came back smelling of urine and looked awful. We decided to try home care with three visits each day. One of my labs is very nervous with strangers. They were like dog whispers. They did an amazing job. They also provided pictures and updates from each visit. We got home and they were so happy. I could not be more grateful.

DID A GREAT JOB ! Really takes the time to make sure your pet is comfortable and happy. Very…read morepersonable and knows what shes doing.

From the owner: Professional mobile pet grooming for all breeds in a relaxing and comfortable environment. We love…read moreto pamper pets, making them feel and look their best is our specialty!

Friendly staff that really cares about your best friend. Professional from scheduling via the app…read moreto delivering the service. By coming to my home, the experience is better for everyone. Everything was positive and most important a very happy dog that looks amazing! Thank you, Jamie!

I am from Frederick MD. I echo Kevin's comments. Very unprofessional. Scheduled grooming for…read more13th, then 2days before, I am asked to confirm for 12th. Said my appointment was for 13th. They said family emergency on 13th. Rearranged schedule for 13th. Morning of 13th, get message, their vehicle in shop. Message said they would be here on 13th. Texted and called for confirmation. No response. No show on 13th. Again no response to my text. Phone goes right to hangup. Would not recommend. I had to give 1 star. Finally got call back from Jamie. She apologized for the confusion and mix up. She is out of town on family emergency but agrees that the communications need to be improved. Said the groomer was on the way and the grooming would be free. I was well satisfied with the work and will book again. Upgrade to 4 stars

I love this place! I took my 16 year old dog here for the first time this fall and they did a…read morelovely job with her. Personable staff; knowledgeable and thorough and gentle grooming; friendly touches. The dog looked great. I'll go back there for sure. Thank you, Sophisticuts!

We had horrible customer service. Our original groomer retired so we had to find a new place. Took…read moremy sweet 16 year old dog there twice. The second time, the original groomer was no longer there and the owner treated me and my dog terribly. She told me he was too difficult to groom because he is old and can't stand up long enough. We were a burden and told not to come back, she has no time for us anymore. Tried calling again a few weeks later and were told again that she can't take him anymore, even though he's not new. She was incredibly rude on the phone and offered no other alternatives for him. I wouldn't take my animals to a place like this ever again!! I can only imagine how my dog was treated during his appointment!!