Dr Chaplin is a wonderful vet and Susan is a great tech. They are gentle and attentive with our…read morecats. Dr Chaplin takes the time to talk with us and give us good tips and reminders for vaccination and care of our cats. I highly recommend him!

Take your loved one elsewhere!…read more They couldn't care less about your family, or pet. The only person in this place that deserves any positive is Jimmy, up front. My cat was almost euthanized because of a heartless vet in this establishment. Forget having insurance with them, it basically means nothing. Their favorite thing to bring up is "End of Life Care". Really positive people! They also won't bother reading your pets chart, and continually try and prescribe antibiotics that have made them sick.

Great service for my fur baby prices are good a they make things convenient the staff are…read morewonderful.

My parents have used this veterinary hospital for many years. First was for their elderly…read moreChihuahua. She was about 18 when we had her euthanized. I had gone with them a couple of times during her illness. The staff is so compassionate and caring. The vet presented my parents' with a treatment plan for the dog with pro's, con's, and what to expect. They were realistic about the prognosis without being bias towards a yes or no on treatment versus euthanasia. Apparently, it's been the same staff for many years, so they must love their job. I noticed how clean the waiting room is. It's also large enough that if it's busy, it's not so crowded. They also have a couple of receptionists working, so they're not so overwhelmed. I also like how when you check-out, it's semi-private from the waiting room. That is so very nice, especially if you have some financial issues to work out, or you're not in the best state of mind if you have a sick or dying pet. When we had our dog euthanized, the level of professionalism and compassion was so high. They worked us in, but didn't rush us. Now my parents take their young Chi there, and love it. They've never had a complaint! When they had her spayed, the process went very well and there were absolutely no complications. It's true that the prices at Creatures are higher than many other vets around, but I think it's worth it. They have a high level of professionalism, and care, and that means more than money. Cheap vets are often cheap for a reason...

The doctor and staff are amazing! They're like family to us! Very knowledgeable and treat my pets…read moreas if they are their own! love Creatures Great and Small!

We moved into the area from out of state and needed to find a vet with experience or curiosity…read moreabout a specific autoimmune disease affecting our English Lab. Have received great care from the Catoctin Veterinary Clinic in Thurmont. Unfortunately, we needed to make end of life decisions and the clinic staff couldn't have been more compassionate and helpful. His passing was a celebration of life and done with the utmost respect and compassion. Angus really enjoyed the cat food and chocolate!

Dr. B loves $$ and not well animals. Price gouging at it's finest. Zero love for animals- this is…read moremy opinion. We know better now, thank God. Dr. Keane is very kind, and has compassion. She truly loves animals. Too bad you have to see him if she isn't there.

So nice to have a pet store that sells healthy and or holistic pet food among many other things…read more I found them to be knowledgeable and have great customer service. They also have a self service dog washing station!

Dr. Charlene & Dr. John are very good veterinarians who are very caring and take time to explain…read moreyour pets problem and answer all your questions without you feeling like your being rushed. There is no long wait time you usually go right into the exam room. Techs & receptionists are very friendly and efficient. Highly recommend this veterinarian practice!

While I do appreciate their prices, their computer system has lost everyone's information not once…read morebut twice. After realizing that I haven't been notified about my dogs in quite a while, I decided to call and then they told me that they don't know anything because they've lost everything, records, names, everything, not once but TWICE. They said they're relying on their customers to keep records! I'm sorry that's not my job, even though I do keep everything! I rely on my vet to keep me updated on what my 5 dogs need! You'd think after losing everything once they would figure out to also keep back up files and paperwork. Now two or three of my dogs are overdue for some of their shots. I cannot rely on Wayne Heights to take care of any updates on my pets and therefore will be moving on. This is totally unacceptable. I do understand things happen but TWICE in four months.....ridiculous. I advise anyone with pets that go there to check out your vaccines or anything else!

We boarded our dog Chapo last week while we were on vacay!! I'm super happy with the care he had…read more They are very friendly. I called to check on him while on our trip. Patty took the time to call me back. Definitely will use them again!!

Lisa has done a wonderful job with my mom's two Goffin's cockatoos - I could not be happier! The…read morefemale developed a severe case of head balding that we never knew the exact cause but suspected stress. In Lisa's care her feathers are starting to grow back! And the male has settled down too and LOVES his baths. Both have thrived in Lisa's care. Her new aviary is beautiful with a lot of attention to detail to enhance the birds experience and her time for cleanup! HIGHLY recommend.

Lisa was recommended to me by my avian vet. My Eclectus immediately loved Lisa. It was a huge…read morerelief to know that my boy was safe and happy while I was out of town. The space is incredibly clean, and she already had a cage set up when I dropped him off. I highly recommend her!