It is a thrill to open my laundry bag which has been serviced by the Real Deal Laundry Service…read more Each item is a work of art, carefully and beautifully folded. The pick-up and delivery is prompt and done with a smile. If you want your laundry to be done better than you can do it, try this company!

Ive used this place for years and they constantly damaged my clothes and ruined nice pieces of…read moreclothing. However is responsible for washing clothes slashes bleach everywhere. Many articles of clothing will have bleach stains everywhere. When I complained and asked for reassurance that they wont ruin anymore of my clothes they canceled my scheduled pick up the morning of my pick up and all my clothes were stolen from the pick location. They also sent the email attached. VERY UNPROFESSIONAL, NEGLIGENT and CARELESS... Do not trust them with your clothes!! Im seeking legal action.

Very happy with their service. I've been using them for years. Fair prices and timely.read more

Very nice ladies. Great job on suit but not so much with shortening jeans. Would go back though…read morecause they are very polite and would have to explain better what I am looking to get done

A now brainer when you wanna have a chance to do all your laundry in one shot…read more You can put the laundry in a very secure front loading washing machine or a regular old style drop in machine. It's a safe space and clean. Just know how much you wanna spend before you start your laundry. The front loading machine machines charge more for anything besides cold water.. so the price you see on the machine is just for cold water just beware. I like that you can get a card with an exact amount of money you want on it too. There are laundry bags to buy, detergent as well. One thing this laundromat is missing is a drop off service. But I'm sure if you can find someone on your own to do your laundry for you, this is a great place.

Everything besides the lady works could be improved. From the fluorescent bug attracting lights,…read morethe fake cameras every 3.5 inches, the machines that squeak upon closing, the machines taking your money only for the "manager" to accuse you of stealing a whole $5 spitting on you saying, and I quote, call the number on the wall and complain then do me the favor. End quote.oh I'm not done. The main machines you put your money on.... MAJOR LOL..... Let's see, today we have a sign that says they won't be giving receipts. #convenient Anyways, that's not even the best part, the best part is that everyone that comes here complains about why they never take the damn laundry card in the laundry card money machine. Yes the actual machine you put money on your laundry card must be attempted at least two tree times. Oh Chicago. This is the place to be if you want a good chuckle. You have friends who will chuckle with you at least and it's the workers. The sweet lovely ladies who live there and clean away all for the wannabe gangster with an atrocious haircut. You would think as someone in charge he'd want a better hair cut but dudes oblivious so it's no surprise at all. I like how he gets all mad about $5 he just need it so I try my best NOT to laugh. I leave it to the ladies who get the next customer through the door that complains about the equipment not working..... again.

50% newly renovated ! New washers and dryers ! Great customer service as usual. The owner is a very…read morenice lady. I ran out of fabric softener and ask if they sold any. She gave me some on the house. I did laundry here once and the machines were horrible. I never came back since then. I saw that they had a renovation so, I kept an eye on them. Support your local laundromat ! Thx Boss Lady ! Still don't know her name. Still a decent place ... I recently purchased a washer so, I don't need to come out much. I only come out when I need to wash the blankets. Today, I witness some of the machines with mold. That's disgusting ! I always put bleach or vinegar when I wash here. New machines but, poorly maintain. The owner is a great lady but, she needs more help.

The service at this place is top notch. I brought a king sized comforter here to be washed and she…read morewas kind and very willing to use free and clear detergent. She even waited for me a little after hours to come and collect my blanket the same day! The price is beyond reasonable and the cheery service makes coming here a no brainer. I used to take my blanket to the dry cleaners, but I'll be coming to family pride from now on!

What I really like about this small business is how fast and friendly the service is…read more I dropped off a skirt and when the owner asked me what time I wanted to pick it up, I expected a few days turnaround (what is customary in my experience with dry cleaners). She handed me the receipt and literally said "I can have it by 5PM". Umm same day service?? That is unheard of in my experience. I was also literally in and out of the door in 3 minutes- amazing. At 5PM I picked up my dry cleaning and paid cash (5 dollars even for a skirt) and she smiled and walked me to the door. I thought that was super sweet and not just a "see ya". I will definitely send more items out and see how they come out!

Prices here are out of sight. A blanket and a Christmas skirt, $40.00!!…read moreWay overpriced. She has been in the area for years. Not the most friendly person in the world. The moral of the story is her prices are ridiculous

I'm taking back one star because of two occurrences during my patronage…read more One, please do not dry clean my scarf, get a spot on it and then fold it so you think I won't notice. I've returned since they semi ruined my favorite scarf because things happen and I'll live. Just admit it. Make a note. Mention it. Two, asked for one of the buttons on my coat to be repaired along with a cleaning of the coat. Coat cleaned, button still broken. I returned for them to fix their error with no problem. They're a neighborhood business and I'm all for supporting them, but they are starting to slip a bit. And I even bring my hangers back to be eco-friendly and resourceful...

UPDATE JUNE 23, 2010: Be well, Boris and Michael! We shall miss you and wish you happiness and…read moregood fortune. I have no idea who my next dry cleaner will be, and lament that I have lost you to the ravages of the dry cleaning economy. ORIGINAL REVIEW: I love Boris and Michael. I've been a faithful customer since 1994 and they've never done me wrong. Everything done as and when I need it and always professionally and never a problem. Like the first reviewer, I believe in supporting my community businesses, but this one is an easy pick because they're also the best of the lot. If you've got some time, ask Boris about his most recent travels...always fascinating.

Place is permanently closed. Sadly. I was suprised as this was my go to for bigger items to wash.read more

The owner is very friendly and sweet. The laundromat is clean and maintained well, and I like that…read moreit's a quiet location. I'm very happy with how well the washers and dryers worked on my comforters.

I will give Queen of laundry a 5 plus!!! They are so professional and they are so polite!…read more*****Plus! I'm rating them ***** plus!

Queen of Laundry provides outstanding service! I was visiting Chicago and needed to get some…read morelaundry done at very short notice. I called Queen of Laundry. She stopped by my hotel within a couple of hours to pick up my laundry and returned the clothes back to me folded very nicely, in an immaculate manner less than 24 hours later. She is very friendly and wonderful to work with. I am impressed by the quality of service that she provides, and will definitely hire her again next time I am in the area.

Employee was SO incredibly rude! Made me very upset and uncomfortable. I will absolutely never take…read moremy business here. Not only were they rude, but they are unsupportive of other small and local businesses in the area.

Good cleaners, nice owner, very convenient to the train station. I would recommend!read more