Very hard to find. Do NOT use Apple Maps to get here. Park like you're going to Red Robin. The door…read moreis on the north side of the plaza strip facing the south side of Red Robin on the side "driveway" street. The Yelp map makes it look like it's on the main street facing Clay Terrace, but it is definitely on the side. They only had one person working on a Saturday morning. She was fast and accurate with the brow threading. She anticipated my personal flaws. My brows don't grow the same, and has scar tissue under the hair where hair can't grow. She kept me very natural looking with my shaping, and she got all my peach fuzz waxed off my lip and chip and followed up with the thread. I can't wait to see what she does with my lashes on my lunch break.

Nesrin is great! I have been coming here for past 4 yrs now and never disappointed. I see there are…read moresome sour reviews but rest assured, Nesrin is the one you ask for when you go.

The wax was okay, there was still a lot of hair under my eyebrow that needed cleaned up. I also got…read morea tint and asked for medium brown. The tint looked terrible way uneven and does not look natural at all. I went to the grocery store right after and got stared at by everybody. My eyebrows looked TERRIBLE. The customer service is also terrible nobody was friendly in this facility.

Sent the wife and my teens in, she said staff were prompt, communicative, and were top notch with…read moreservice across the board. Prices were fair and reasonable.

I was gifted a massage here last Friday and it completely exceeded my expectations. From the moment…read moreI walked in, the salon had this calm, welcoming feel that immediately put me at ease. Kelly was my massage therapist, and she was fantastic. She checked in on pressure, paid attention to the areas that needed the most work, and the whole session felt personalized. I left feeling completely relaxed and determined to make this part of my healthcare routine. It's clear this salon cares about the client experience, not just the service itself. If you're looking for a place that gets the details right, I'd highly recommend it! Don't for get to ask for Kelly!

It's a experience from beginning to end, the owners are absolutely fabulous & really pay attention…read morethe small details that make you feel comfortable & cared for. Their spa also offers many services! Which I thought was so wonderful! 1 stop shop! Let the pampering begin! I got an amazing facial by Katelynn! She set aside time to understand my needs & shared knowledge on how to care for my skin. She also set up a plan for future visits to address my concerns with problem areas. Can't wait to go back! Thank you so much! Still glowing :)

They have done two of my tattoos and I also had a lip blushing consultation. They listen to you and…read moredon't push you into unwanted services. The fine line tattoos are beautiful and detailed. It really feels like a tailored and custom experience. I will be returning to them soon for a special tattoo that includes family handwriting. Both Kate and Jada are wonderful!

I have been a loyal client of Lash and Brow Design for two years. After a recent experience, I feel…read morecompelled to share what happened -- not just because of the billing dispute, but because of how I was treated throughout. I booked an appointment for Friday, June 12th and received a text confirmation for 12:30pm. When I called that morning to ask about coming in early, I was told I had no appointment on June 12th -- that I had been booked under an old profile and phone number for June 11th, and that I owed $150 for a missed appointment I never knew I had. I showed my text confirmation clearly dated June 12th. I was told it didn't matter. The error was made by the salon -- a new front desk employee used an outdated profile, so I never received accurate confirmation details. I have documented proof of this. Despite that, the charge was not reversed and the situation was not corrected. I also want to be honest about something I've noticed over time: concerns I raise as a Black client in Carmel tend to be handled differently than those of white clients. I'm not saying this to be inflammatory -- I'm saying it because it's my lived experience, and I think it's worth naming. I have no intention of leaving this city or this salon lightly, but I do expect to be treated with the same respect, accountability, and good faith extended to everyone else. This appointment mattered. I had a gala the next day. I came prepared with proof. I was dismissed anyway. That's not acceptable, and I hope the salon takes a serious look at how client concerns are being addressed.

I wasn't sure I was ever going to get extensions, but through an interesting turn of events here I…read moream... loving my extensions. First of all, I was not looking for an over the top blanket of lashes...sure some are and it looks good for them/you, but it would look weird on me...my natural lashes are on the lighter side! Second, I'm just uncertain about anything cosmetic that needs maintenance. I don't do a lot of maintenance especially since I'm home a lot. Lori makes it a fun time to go and get my fills. She accommodates my requests, listens to things that might be uncomfortable, and is efficient. She'll take longer if needed, but doesn't seem to be struggling or taking unnecessary time either! I have experienced nothing but top notch service at Eye Candy and highly recommend it!

I am extremely disappointed with both the quality of the service and the way this situation was…read morehandled afterward. At the end of my appointment when I realized I did not get the look/feel I asked for, I specifically asked if corrections could be made, including adding the longer, fuller lashes I had originally wanted. I was told that could not be done. At that point, I believed the problem was purely cosmetic. It wasn't until I sought a second opinion that I learned there were much more serious concerns. The technician who evaluated my lashes found significant issues with the isolation and adhesive application. The lashes could not be corrected or filled--they had to be completely removed less than 24 hours after getting them on. The amount of adhesive used required an extreme amount of chemical remover, and the technician documented the condition of the lashes with photographs. Based on what she observed, she advised me to request a refund due to the glue being "cemented" on, poor isolation techniques, and large chunks of glue being left on. What I find most concerning is that despite contacting Lori almost immediately, despite having the lashes on for less than 24 hours, despite needing a full removal, and despite documented concerns from another professional, I was still denied a refund. Once another professional assessed the work, it became clear the lashes needed to be removed entirely rather than "fixed." No client should have to pay for a service, then pay another professional to completely remove that service less than a day later because of concerns with the application. Mistakes happen, but refusing to take responsibility when those mistakes are brought to your attention is what ultimately prompted me to leave this review. I cannot recommend this business based on my experience.

Did absolutely amazing job. I had more than my eyebrows threaded. She was fast and the vibe was…read morerelaxing. Great prices too

1 star. Om Eyebrows?…read moreOm no! After sitting and waiting for an entire episode of Guy's Grocery Games, I finally left. Zero communication from the ladies when I walked in. No questions about service or updates on the wait. Nuthin. The place was not very tidy and the ladies were extremely slow. They clearly do more eyelashes than eyebrows here. Cleanliness is questionable. No gloves or handwashing was observed. But, I never saw them thread anyone either so, maybe it happens and I just didn't witness it. Definitely not my kinda spot, but it may be perfect for you. I won't be returning.

One of the few threading places open on a Sunday. I went here instead of my usual since it was the…read moreonly place open, and I was very pleasantly surprised. The lady was quick and did a good job. Will have to come back!

Excellent job always I'm there every two weeks and the people are really nice I love my look when…read morethey are done clean, not expensive and my lashes last me almost two months and they look so natural can't wait to get my lashes done again

Tried to take my daughter here to get her eyebrows threaded on a Sunday afternoon. The sign said…read morethey were open, the hours said they were open, the lights were on, but the door was locked. We tried to call, but no one answered. Guess we will look somewhere else.

Wonderful experience have gone several times for threading but did eyebrow tint based upon…read morerecommendation & so happy with them!