We have had this storage facility for 1 and 1/2 year now and rates have more than doubled. We…read morestarted paying right at $100 a month and my most recent $175 : month just got raised again to $209 / month. I know inflation was up 21% under Biden's 4 years but we're back to 3.8%. This is gouging and ridiculous

Overall I'd say it was a pretty experience. I placed a reservation on Sunday. But I did not finish…read morefilling out the form. Got a call early the next day. The clerk was doing a follow-up to make sure everything was good to go. Told him I'd be in the following morning to take care of it. I wasn't able to be on schedule but very patient. When I arrived he understood that I was pressed for time we expedited the process pretty quickly. Took a quick look at the unit. Installed my lock. They uploaded my renters insurance quickly. I think the only problem I had was with the app. I had previously utilized public storage at another unit a year ago and the system would not allow me to use the previous account information and I had to create a new account completely. I give five stars to the attendants at the location. And two stars for the IT people that created an app that cannot be adjusted to fit someone with previous history.

Very nice storage facility. Great customer service from all employees so far. Easy access to…read moreunits and clean property.

This location is perfectly located in Town Square. At first, after a quick sip of sweet tea or some…read morewater with lemons, you feel like this hotel is worth every penny. The service was fine, but it wasn't even as friendly or approachable as staff at less expensive Marriott's in other parts of the state. The gym was solid, but several machines were down, which led to me having to run outside. I'd also suggest maybe a water bubbler instead of small water bottles to reduce plastic waste? I'm not Big Green, but it's a bit wasteful. The pool and hot tub area were fine, but for. April open later at night, the lighting is very bad. I was by myself on the rooftop a little later, and when it got darker I just didn't feel safe. I didn't see cameras, it wasn't lit well, slip and falls could be easy, and with that isolation, what if someone got hurt out there later at night? The elevators on certain floors were hard to work - the buttons weren't triggering requests, and I am not a fan of pressing a button that creates an electric current too hard out of shock risk. At the end, one of co-workers who has never and cannot smoke or vape got a $500 charge for smoking. She uses iodine for health purposes, and that with the steam could easily trigger the smoke alert. I also get that it could be actual smoke, but then why is nobody calling the room or coming to the room to investigate or advise the person the alarm went off? Just the surprise charge at checkout that you hope people don't catch? And then they made it impossible to speak to anyone about the issue to get the charge reversed. She got passed around to 5 different people and had to wait for 2 people to get back to 1 of the 5 people over a course of days. Overall, it is fine staying here, but definitely room for improvement.

Two stars, and that's generous. The room had stained carpet, a lumpy stained vinyl couch, and an AC…read moreunit caked in lint that rattled so loud it woke me up every time it kicked on -- despite that, the room stayed humid enough that my towel was still wet 10 hours after showering. Walls are paper thin; you hear everything from next door and the hallway. Property-wide: ice machines broken, bar never staffed, no trash bags in any trash cans, hallways smelling musty, and pool water tracked through halls and elevators (which smell like a locker room). The small breakfast gets swarmed each morning, and not just by guests. Front desk staff were kind and offered to move me, but the replacement room was worse. Can't recommend as-is. The rooms are low priced for a reason.

Nice hotel with clean rooms and a well-kept lobby and common areas. Complimentary breakfast is…read moreserved from 6:30-9:30am, which was convenient. The hotel offers a swimming pool, laundry services, an onsite bar, and a small restaurant serving pizza, burgers, wraps, and fries, along with a section for vending and convenience items. Staff were welcoming, and I had no issues during my two-night stay. Pricing felt reasonable. It's close to 1st Colony Mall which has lots of dining and entertaining options nearby. I would stay here again.

Was going to give 3 stars but had to drop to 1 even though it should be a 0…read more Walking in, we were excited as it looked nice and we were greeted immediately which isn't common today! Check in went smooth and we got up to our room, no complaints outside of the mattress was rough. So uncomfortable but whatever. The issue? After we checked out and got back home, I looked at our receipt and saw a food charged to our room. We were here one night for a show and literally walked in after our show with McDonalds bc we didn't even know they had food. Well someone did and they charged it to our room. How? My only guess is they literally didn't care to ask for ANY verification. I called them immediately and the lady who I talked to was very disrespectful and trying to make it sound like it was us. Well she said that she would refund and look into it. Days later, I check my bank and sure enough, no refund. What horrible service and an even worse way to treat a customer. I called back as soon as I saw no refund had been processed and got a refund BUT with a balance of $0.06. What? Why do I owe for something I didn't purchase? If you stay here, be extra mindful to review your check out statement or risk having random charges that you didn't make! Yikes!

Great experience here -- the gal at the counter who was able to get me a room the evening I walked…read morein after driving all day -- was very helpful. She made sure that my best western rewards account was getting points for this purchase. She also told me that the hotel i stayed at the night before could retroactively have points added to it if i called customer care. She asked if i had a preference on floor, or end of the building. It just was a lot of questions i'm not typically used to being asked about location. I told her i was hauling a trailer with an F250 and there wasn't really a place for me to park. So, i was currently in a placed parked emergency lane -- she told me that the truck that i parked next to was also in the same boat, and it would be a non-issue, she would let the manager know. I went to my room, and noticed a full keurig set up, plenty of towels, and a clean shower. Perfect, time to eat and pass out. Upon waking up, i went to breakfast and there was quite the spread of food, a 3d printer thing for pancakes, breakfast burritos, sausage, eggs, biscuits & gravy, fruit, cereal, you name it. I had a decent amount of food and got back on the road. It was a great stay, great breakfast, and great woman working the desk. My only regret is not getting her name, so i could call her out by name in this review.

Great 2 night stay here. Front desk was kind and courteous. Room was clean and well-appointed,…read morethrough there was a slight musty odor when I entered; nothing bad though. A great stay overall.

DO NOT USE THIS MOVER!! Everything that wasn't stolen from…read moreus was damaged. We moved over 4 months ago and Ricky (the owner) still has a large amount of our belongings and he won't respond to texts or phone calls. This has been one of the worst experiences of our lives. I wouldn't wish any of this on my worst enemy! We ended up paying Ricky over 10,000 and our quote was under $5000. We had to take out two loans to pay him. He only delivered half our stuff two weeks after we moved and almost 4 weeks after that he delivered a small load. I know we will never see that rest our our belongings and it breaks my heart because some of the items were family heirlooms. My husband had over $4000 worth of pneumatic tools stolen out of his tool box. He stole all of our Joeys for Dish and we are being charged for them not being returned Please don't even consider using this mover!!!

STAY AWAY. This has been a terrible experience. I did not even choose this company. United Movers…read more(also terrible) hired them without my consent and now I'm paying an extra thousand dollars to get my furniture (a month late) because of either 1) a miscommunication on Unite to Houston First regarding what services I needed or 2) Ricky at Houston First knows he can hold your property hostage for a month and you'll have to pay whatever he asks.Both are probably likely, I started a new job in a new state 3 weeks ago. I have been sleeping on my floor with only a duffel bag of clothes and regular promises from United through Houston that my stuff will arrive "around the beginning of the week....for several weeks. STAY AWAY

I can't say enough great things about Jessica for putting together our incredible Royal Caribbean…read morecruise vacation! From start to finish, the entire process was seamless, stress-free, and exactly as planned. Every detail was handled with professionalism and precision, ensuring that our trip was smooth sailing--literally! The itinerary was well-organized, accommodations were perfect, and all our expectations were met with ease. Jessica was always available to answer questions, provide helpful insights, and make the entire experience enjoyable. Thanks to their expertise and attention to detail, we were able to relax and fully enjoy every moment of our cruise. If you're looking for a top-notch travel agent who delivers flawless vacation planning, look no further than Jessica Sepulveda- Viola, Highly recommend and will definitely be booking future trips through her. Thank you Danita Preston

From the owner: I am a Certified Travel Advisor (CTA) and offer luxury…read moretravel services including: • custom itineraries • all-inclusive trips • cruises (ocean and river) • destination weddings & honeymoons • group travel (family reunions, bachelor/bachelorette weekends, celebratory getaways) • wellness retreats and resorts As your Certified Travel Advisor, I use my in-depth destination and supplier knowledge and connections to plan an unforgettable trip for you. I offer various options which are tailored to your specific preferences, budget, and interest, which saves you time and effort in research and planning. And I make sure to take care of the little things. Need an extra pillow? Distilled water for your CPAP? Early check-in or luggage storage? I'll handle it. I am also available for travel assistance and support before, during and after your trip. This means no waiting on hold for hours or being transferred from one representative to another. You can continue to enjoy your vacation while I handle any issues you have. I am here to make sure the entire process is as smooth and hassle-free as possible. If you want peace of mind knowing that a travel professional is taking care of your arrangements and is there for assistance while traveling, then give me a call. I am here to make your travel experience a special and enjoyable one. Please include a valid phone number with your inquiry.