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    MyLow Masonry

    4.0 (1 review)
    Open • 10:00 am - 6:00 pm

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    5 years ago

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    HBR Hearth and Chimney - Triple Chimney Cap

    HBR Hearth and Chimney

    (56 reviews)

    Very disappointing experience. It has been over a month since I first contacted HBR, and I am still…read morewaiting for a basic estimate. Throughout the process, I received multiple commitments on timing that were not met, and many messages and follow-up requests went unanswered. Communication remained inconsistent even after the owner became involved. I understand that schedules can be busy, but clear communication and follow-through are essential. Unfortunately, that was not my experience. When a company cannot reliably provide an estimate or respond to basic inquiries, it raises concerns about how they would manage a larger project. There are many quality contractors who value their customers' time and work hard to earn their business. Based on my experience, HBR did not meet those expectations.

    when you book with Kim on the phone ask for Vince he has such a positive friendly attitude…read moreexcellent young man to work with the first time he came He was very careful to be clean and not make a mess mHe covered our fireplace with plastic sheeting, etc We had one mild communication misunderstanding as I was expecting them to go all the way to the top of our approx 25 foot tall chimney so without hesitation Kim sent Vince back out to do it again at no extra charge He did it again using six or seven extension rods to go all the way to the top of our chimney and I'm glad he did because there was definitely more soot up higher! I highly recommend HBR. they are fantastic and wonderful people to work with!

    DDL Painting & Remodeling

    DDL Painting & Remodeling

    (13 reviews)

    Felipe just completed a multi-week project for me and finished well ahead of schedule. Felipe's…read morecrew treated our house well and their work was top notch. Felipe supervised closely checking the work many days per week. He was often hands-on dealing with details to ensure they meet his expectations. As the project wrapped up, he blue taped his own crew's work and had them cleaning up details that I didn't even notice. When I performed walkthrough there were only a few places I needed to request touchups to and those were handled well. There was one bit of trim carpentry that I wasn't satisfied with and Felipe took an extra day to rework it to my preference and had his crew come yet again to touch up the final paint. He included a house cleaning in the project which turned out well (Sheetrock dust was everywhere, of course). When he came to check the house cleaner's work, he even took his shoes off before entering even though no one was there to notice if he did. At the end of the project, we have a move-in ready house that feels brand new. Sheetrock repairs, interior painting walls/ceilings/trim/cabinets, custom murphy bookcase, enclosed wall cutout, wrapped beam with stain-grade wood and stained. Felipe's bid wasn't the cheapest or the most expensive, but I trusted his reviews and was not disappointed--I feel we got what we paid for.

    These guys are great. They have completed two projects for me and both experiences were awesome…read more They were ontime, professional, and informative concerning the 2 different projects. I will be using them again.

    MyLow Masonry - masonry_concrete - Updated September 2026

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