Camilo and the team were fantastic. They took extra care not to damage anything and cleaned up…read morecompletely when done. It was like they were never there. Great service and great attitudes!

Justin and his team dried water damage from a busted pipe in our San Francisco condo. They were…read morefast - willing to come out night-of. They were thorough, and performed minimal demolition. Justin was also patient and courteous. He answered my many panicked questions about insurance, follow-up repairs, etc. Moreover, he clearly states when he's not an expert, and refers to general contractors when it comes to rebuild work Not a con, but tip. Fire & Water is great for water mitigation, but to my knowledge does not handle demolition rebuild (and that focus is probably why they're so great). I'd pick them again 10/10 times, but be prepared to have general contractors lined up after water mitigation

Manny is the person you should consult for your remediation plan. I highly appreciate their…read moreprofessional services and the valuable advice they provide on how to improve and prevent any future issues. Also, fair market value for the services they provided.

Manny was a bright spot in a stressful water remediation situation. He is professional, friendly,…read moreresponsive and did an exceptional job within a tight turnaround window. He set up an effective containment zone and comprehensively addressed the damage with a level of care and workmanship that was remarkable. I highly recommend Manny at GCD as a dependable, competent and kind.

Bay Area storms last December were a pain. I reached out to Mike's Water Damage, and Mike was…read moreon-site early Christmas morning. Over the next few days, I found Mike to be super responsive, extremely accommodating, wonderfully communicative, and compassionate. He promptly assessed the situation, suggested reasonable solutions, and kept me in the loop at all times. Dealing with water damage is extremely stressful, and Mike made an extremely stressful situation bearable! Thank you, Mike!

I work for a property management company and we hired Waters Fault after we found extensive water…read moredamage + mold in a home that we manage. From the beginning, they were extremely pleasant to work with and very responsive. The owner of the home, the tenants who live there, and our property management team are all very happy with their work. They also charged reasonable prices for the job that they did. They helped to make the best of a pretty bad situation. As I run a property management company, I most likely will end up needing a service like this again, hopefully not too soon. When I do, Water's Fault will be the first company I call. I most definitely recommend Mikhail and his team to anyone who is in need of a company to repair water damage and/or remediation services.

We had a storm cause a roof leak that came down into a bedroom ceiling. Vahid and his services were…read morerecommended to us, and Vahid reacted immediately to send his team. The team was perfectly efficient and dealt with all the facets of the tasks quickly and courteously. We would recommend Vahid and his team for a fast and complete job.

I want to be clear that this rating in no way reflects the crew that actually came to my house. The…read moremen who did the manual labor to treat our mold and water damage were excellent, hardworking, and professional. All 3 stars is because of y'all My issue is entirely with management. After my insurance company caused complications that led to First Call terminating the job which I understood, I received an invoice in May of last year. I paid that balance in full with two separate checks within two weeks. I have the receipts, the copies of the checks, and the bank statements showing exactly when First Call cashed them. After a full year of zero communication, I woke up today to a voicemail and email threatening to send me to collections within 48 hours. They claimed they had been "trying to reach me" for 12 months, which is untrue. I checked my call logs and my email history; there was absolutely nothing. When I called and provided my proof of payment and the exact dates they cashed my checks, they admitted the "error" was simply because someone forgot to check a box in their system. It is incredibly stressful and offensive to have your credit threatened because a company can't be bothered to check their own bank deposits before sending out threats. As a veteran, I live by a standard of integrity and doing your due diligence. Relying on a "checked box" as the Bible instead of doing actual research is lazy and unprofessional. Do better, not just for your customers, but for the reputation of the guys out there doing the actual work.

A2Z was very professional and the job went smoothly. They removed all the affected pieces and…read moredried the area, leaving it clean and ready to be rebuilt. They were efficient, easy to work with and reliable. I worked with Idan, the PM who came by for the original estimate. He was informative, made helpful suggestions and answered all of my questions. I did not get any other bids, so I cannot comment on the value of the price, but they completed the job in a timely manner and no additional costs were incurred following the original bid.

Rat infestation in my garage (never had rats before so didn't know the proper process)…read more I had to dispose of half the items in my garage. Junk removal took care of that job & removed the rat poop. Then I called A2Z to clean everything assuming that's all I'd have to do. Last night I saw a giant rat run across my garage so now I've paid $3500 to hazmat clean the 1/2 my garage but still have a rat infestation. I'm now working with a rat removal service but before A2Z allowed me to hire them & get in contract they should have advised me to be sure to complete the proper step beforehand of ensuring the rat infestation was resolved. Now i'm out $3500 for an unnecessary garage cleaning and still have a rat infestation. As a new homeowner (or any homeowner) I'd assume a good business would make sure I've done the pre work (in this case rat infestation elimination) before accepting the job. That's in my view a shitty thing to have done to me as the client. Really disappointed because they seemed professional throughout the process. So for this reason of not holistically proactively making sure the proper prep was done I cannot rate this business any higher than a 2 star. I'm not angry I am however very disappointed and feel that I've been tricked. I cannot recommend this business.

We had an unfortunate bathroom water leak which required extensive water and mold remediation,…read morewhich was a major problem. We contacted Reactic Restoration and they immediately responded. We were fortunate that the case manager assigned was Project Manager Liel. He is the ultimate professional. He thoroughly explained the scope of work, provided alternatives and solutions, and made this unfortunate situation stress-free. I have hired many service companies for various problems in the past, but never have I experienced such outstanding customer service. Liel truly understands the meaning of working well with customers as he is very responsive, extremely helpful and takes time to address customer questions and all concerns. He helped us with time sensitive scheduling and it was a life saver. It goes without saying that we highly recommend Reactic Restoration!

I hired Reactic Restoration for mold remediation and also rebuilding the wall afterwards. Leil was…read moreour project manager, who did fantastic job updating quotes, scheduling to secure the only time window that works for us, actively communicating with us of latest state and changes need to be made. He also helped us bridging with their rebuild team to seamlessly repair our dry wall afterwards. We are very happy with the result. Highly recommend them for anyone who is facing the annoying mold situations!

I had such a FANTASTIC experience with Dry Kings! Frank and Enrique managed all the details of the…read moredry out from a top floor toilet flooding the downstairs ceilings, and they were so professional, efficient, kind, gracious, respectful, and conscientious! From the moment that I first spoke to Oscar on the phone I knew that I had picked the right team to help with my flood emergency! Frank and Enrique came out right away and assessed the situation and explained what needed to be done, and then went out of their way to treat me and my home with respect and care. They did an AMAZING job drying out my ceiling and walls, and sanitizing the areas, and removing mold! I'm so grateful for everything that they did, and the speed and efficiency with which they handled the entire situation! I recommend Dry Kings as your first call in a water emergency of any sort!

Worst possible project manager and customer service. Would not recommend this company from Bay…read moreArea: Issue: They came and quoted us 2300$ to fix a water damage. Did not include or let us know that this did not include fixing end to end. Once they tore down the place then they quoted us a separate price which was frsutating and pricing did not make sense. They quotes 3k to put up drywall and flooring. Anyways, they had taken out out flooring from bathroom and did not have replacement. The flooring company discontinued the product and our flooring connected bathroom to living room. When asked they had no plans, their 3k plan did not include how they would fix it. It was a mess. Had to order flooring and fix by an amazing handyman for 1k. So they quoted 3x times the price wihtout knowing the fix. PLEASE STAY AWAY, THEY DONOT HANDLE THEIR CUSTOMERS PROPERLY AND ARE NOT TRANSPARENT.