Not only did Hawley Lane Opticians screw my husband over many years ago when he finally needed…read moreglasses and the optician forgot to fill out one part of a form for the DMV (this caused him a lot of problems)...but they have been rude every time we have contacted them since. When we needed the lenses replaced a few years later, it turned into a whole dramatic ordeal and took weeks when it should have been a quick fix. I recently called them again to ask for my husband's PD because we found glasses online that he liked and we are updating his prescription. They refused to give it out because we aren't buying from them this time. Never use this place. They are a waste of space.

Just an update. RUN…read more‍ RUN away do not use this place. The owner is rude and quickly denied what I needed even before they looked at my file. Literally one year my super expensive glasses broke. Which is actually less than one year because when I received them the prescription was off and I had to have them fix it. So if I am going based off of that it was less than one year. I called to get prescription and they will not provide me with all the details needed to order a new pair online. They refused to assist even with all the money I spent. Run. They push you to spend on unnecessary items. I had to get the lens correct and the $200+ I spent is out the door. Glasses totaled $558 the $200 were to get bifocals I did not need ask them to correct which they are doing but they will not credit the 200 on unnecessary bifocals nit even a store credit. Manager Edward did not care. There site states they take quality in there work but they do not. All they care about is the money you shell out. The eye doctor is good but the that owner of this establishment is not at all professional. I will continue my complaint to BBB and every other social media possible. Economy is hard and people like this makes it harder.

Came here for a contact sizing appointment. It was a breeze checking in. All the staff I…read moreencountered were super friendly. They didn't have the item i was interested in in stock to try on, but we ordered them anyway. Hopefully it will arrive in a timely manner.

My family has been using LensCrafters since we moved to the area in 2017. Always a good experience…read morewith the doctors and opticians. We always schedule our appointments online and are seen right away.

This was my first visit to Eye Care Associates. The office staff were friendly and helpful. Dr…read more Rapp was terrific. He explained everything clearly and reviewed instructions. His manner is kind and he has a great sense of humor. I would thoroughly recommend the office.

While the doctor was very nice, my overall experience at EyeCare Associates was extremely…read moredisappointing. The staff was rude and lacked any real knowledge or customer service skills AND my prescription was wrong (I cannot see out of them). When I called to report my situation, the woman at the front desk told me I needed to "give it two weeks" for my eyes to adjust. When I told her that I was having trouble reading or using a computer with the glasses, she suggested I move the object farther away until the text became clearer--completely ridiculous advice for prescription glasses. When I asked to speak with or schedule another appointment with the doctor, she refused and instead put me on hold, never returning to the call and finally I was disconnected. And surprise, no one ever called me back. The level of this group's unprofessionalism was shocking. Bottom line, the glasses were expensive, and I can't even use them. I plan on calling my insurance company, my credit card company, BBB and I am researching an eye care association or board to file a formal complaint. I strongly recommend avoiding this place. I wish I had read their reviews before I went--it would have saved me both time and money.

My girlfriend uses this office to visit her optometrist and get her glasses. The storefront is…read morealways kept very clean and tidy. The office staff does a good job of taking care of customer needs. My girlfriend often comes back to get adjustments done on her glasses and they are very helpful.

I have been going to Dr. Rao for a long time. Very Precise Dr. Who has some pretty sophisticated…read morecomputers and cameras to look at your Eyes internals. Then they have the capability, to adorn you, with the finest and latest fashions. Nothing like the gift of sight! Thanks guys..... I can see again! You knocked it out of the park! Great Experience! Will be back. Stay well, Teresa and Ben

Margaret is wonderful to work with- she goes above and beyond. Extremely happy with the service…read moreand options - Priceless!

Revolutionary for me! Having worn glasses since 2nd grade, now at 88 years old I discovered the…read morebest frames I have ever had. The moment I walked in to the Optical shop I saw the shape and color of a pair of Tom Davies made in England, titanium frames. Love at first glance. Helpful, kind, Margharet led me through new lenses for my sunglasses and a second pair of lenses for my Tom Davies. I could not be more emphatic regarding the choices, service and kind comfort one feels here.

Went back there for new progressive sunglass lenses. I worked with Joe and he was great! Took the…read moretime to take all the proper measurements and get me what I wanted. Price was reasonable too once the insurance deductions were applied. I think that there should have been glass selections though -- there was only one for non-polarized and it seems to reflect glare.

Been going to Pearle Vision since I moved here in 2007 and I have to say I never was disappointed…read morewhy because they take care of your needs and when you have a y problem with your eye glasses they help, so I have been with them for 16 years and I give them 5 stars.

Writing as someone with complex vision issues - retina, glaucoma, dry eye - I've been a very…read moresatisfied patient for over 30 years. Dr. McLean is a patient and thorough clinician, aided by modern diagnostic equipment and a well-trained staff. I feel like I am in good hands when I walk into the office.

I had to reschedule my first appointment due to an emergency. The staff was very accommodating and…read morefound me another appointment right away. On my visit, I could tell the center was very professional and process oriented as I had a full workup. When it was time to get my eyes examined the doctor was professional and kind.

Life saver. After being mauled by a dog and suffering severe stress and chronic stress /…read moreinflammation I started noticing my eye sight seemed off and not as sharp as it was. Chronic stress can do a lot to the eyes , and I never really pursued the situation until my eyes kept wandering causing massive migraines , vomiting and even inability to see light on phones or even dark to light - I went in for a routine eye exam, which then turned into a very thorough exam, which made me feel really taken care of , we discussed every single one of my concerns, and she didn't rush me at all, and because she didn't rush me, funny enough a lot of my symptoms fit perfectly into the new neurolenses - I trusted her, even though the price was quite high, and I am my first week wearing glasses for the first time in my life, and I can't even believe how I was living without these. If anyone's reading this, definitely get your eyes checked because if I didn't, I probably would've done further damage to my eyes

I went from perfect 20/20 vision to major eye issues (dry eye, episcleritis, corneal erosion),…read morelikely connected to my MS. Other doctors either brushed me off or told me it was just aging. Dr. Patel was the first to truly listen, take my MS into account, and work with me to find real solutions. Thanks to her treatments and care, my vision has improved so much without glasses. She and her staff are kind, compassionate, and genuinely care about their patients. I'm so grateful I found her. Highly recommend to anyone who feels like they're running out of hope.

It has been a long while since I purchased a pair of glasses from Specs, but I was back in town…read morevisiting...and my reading glasses suffered a lost screw in one of the arms. I brought it in not expecting anything, however Trish was immediately responsive and replaced the missing screw. For free. Amazing service. Recommended. And next time I'm in town and need a pair of glasses, I will certainly give them a go. They look like they have some interesting frames!

This review is ONLY for Marc - only. He is *******5********** STARS. Hands down. Go to him…read moredirectly for your optical needs. The store itself has a boring, staid collection of the same old, same old. Only once in about ten years did I find a pair I loved: pink heart Chanel glasses. I keep returning to get prescriptions filled on the glasses I find around the world by Marc directly. You can also consult with him on cutting edge frames you see in fashion magazines and he can order for you. He's got a fabulous sense of style with a pulse on the latest and greatest. These styles will not be in the boring store, however. Go to Marc...go to him.

An optical shop is only as good as the lab they use to make the lenses, and PL has, apparently,…read moreswitched to one making inferior ones. I have been using PL for decades and had no problems until the past year or so. The lenses I purchased (which have several coatings) began to deteriorate just weeks after purchase and I had to bring them back to be replaced---not once, but twice. This had never occurred in prior years. The second replacement pair continued to have wearing and peeling problems just weeks later, so I brought them to another Fairfield optician for review. I was told that the lens coatings were poor and had failed, and that the lens material (polycarbonate) was inferior to those available. So, I quickly ordered two sets of lenses and they are perfect. Among the improvements: my peripheral vision is now not distorted and my range of vision is much greater. So I simply wrote off the expense of the PL lenses. So, to sum up: the PL people are nice, but their current lab sucks. So, caveat emptor.

Gerry is the BEST! Super knowledgeable and kind- first time going to see her (fixed my broken…read moreglasses) and will be going back for future optical needs. Would recommend her to anyone!