Excellent prompt service and the examination was very thorough., and responsive to my concerns…read moreregarding night vision & minor double vision. I have been very satisfied with my prescription and glasses. An easy place to highly recommend.

This business has gone downhill since it was sold to a large cooperation. We ordered new glasses a…read moremonth ago and they are still not ready. I keep getting the same excuse, the lab cannot give an updated ETA. They have lost a long time customer of over 25 years. Their executive office is in Texas, they never answer the phone or respond to e mails. I would not recommend them to anyone anymore.

When I was in the Glen Burnie office everyone I had interaction with was helpful and pleasant. I…read moresaw Dr Eaton for a issues I am having with my eyes, she seems knowledgeable and easy to talk with. I have been pleased with my in office experience. I needed to talk with Dr Eaton after I left my appt and called the office 4 times leave a message or talk with someone who is unable to answer my question so I also left messages with a actual person... Know one ever calls back and I did not get my questions answered.. I feel like when you leave you no longer exist!!!

Terrible communication…read more I had been seeing Dr. Spagnolo for years, and the practice never informed me that he left. My husband showed up for his appointment, and it was with a completely new doctor he'd never met. Now, it seems Dr. Betancourt is gone -- also ZERO communication to patients. It also appears the practice has been sold, as they are now going by the name "Horizon Eye Physicians." When a medical practice is sold, there should be a state law that patients are informed. I'm definitely in the market for a new ophthalmology practice. (No idea why my profile is showing as San Francisco, as I am in Maryland.)

I have been using Looking Glass Optical for my entire family for over 15 years, and I wouldn't go…read moreanywhere else! They are very knowledgeable, and thorough in the examination with the latest technology. Dr. Teles also relates well to everyone. I have a non verbal daughter, and he can even relate to her in the ways necessary to serve her perfectly. I have sent many friends to him over the years and every one of them has been equally satisfied.

Dr Teles (5 stars) is professional and takes his time to make sure you have the right prescription…read more My problem is with the man who when you go in to have your glasses adjusted leaves you upfront never to be seen again. For this reason I will not under any circumstance come back. I am not sure what I did to warrant this treatment.

The doctor has been very thorough in my exams and explaining anything I did not understand. She has…read moresaved me s Omev

I like the staff here, but had a problem with the leftist liberal LYNN during the later stages of…read moreCovid at this office. I came in without a mask to pick-up my glasses and Lynn said, " you need to wear a mask here". I refused because I knew the mask mandate had been removed, and proven not to protect against Covid, and also had been struck down in court as being unconstitutional and illegal. She was adamant about me putting on a mask, I again refused. Lynn then stated that " we care about ALL of our customers here". obviously not, because I wasn't included in that statement, I thought I was also a customer. I Guess not because Lynn was very insulting, arrogant and narcissistic about the situation, then tried to berate me and blew it way out of proportion. I thought about never returning to the eye clinic, but I liked the rest of the ladies, especially Tiffany and was overall happy with the rest of the staff there. The eye doctor is amazing or the 3 star rating would be 2. I returned for an eye exam on 10/4/23 and didn't let the fact that Lynn gave me many glaring looks bother me too much. After all I'm better than that, but what really almost set me off was the fact that while I was being fitted for a new pair of glasses, Lynn walked behind me and made a hand gesture like Fk you to me. She thought I didn't see her, but they have the mirrors on the fitting desks and all over the walls. I really wanted to confront her about it, but just let it slide. Quite frankly, "she's not worth it" I said to myself. I even asked the lady at the desk "who owns this business"? Anyway, Lynn shouldn't be working at this place and I won't return with such a childish fool in the position of Practice Administrator. Watch out for this Karen, she's nasty.

The reason why there are so many stars is because of one particular employee, named Grace. She has…read morebeen with For Eyes for 20 years and it really shows. There were two different doctors that performed my eye exams for contacts and glasses: both doctors were wonderful and seemed to be very good at what they do. Grace helped me choose glasses and I ended up spending nearly $700 (by choice, not because she was pushy). I have a wide face, and most eye glass frames cut me off 3/4 across my eyes, and I have an almost non existent bridge on my nose - so choosing frames can be exhausting. However, Grace jumped right in and knew right away which brands would be helpful, and which to avoid, and she has a very keen eye for fit and design that made me feel happy about my purchases. I ended up with a prescription pair of eye glasses, prescription sunglasses, polarized lenses to wear when I wear contacts and then contact lenses. Grace was very quick and accurate about the pricing, and what discounts I was eligible for - plus she just took really good care of me! I went from someone who can never find any eye glasses to having three pairs! She also advised me about the pros and cons of the Transition lenses. I can't say enough about Grace and this location.....I actually went on the company website and complimented her good service as well, because it really was outstanding. (P.S. For Eyes gave me additional coupons for my feedback!) Thanks, For Eyes, and Thank you GRACE!

Very unprofessional. I had horrendous, stinging, burning eye pain with streams of tears. I was in…read morepaid for hours and made an emergency appointment at this doctor, who stopped me as I followed her to the exam room and began harassing me, talking about illegal privacy violations against me, and later illegally shared medical data on me, stalked me telephonically, and also provided a misdiagnosis, failing to help with the pain. Absolute bottom of the barrel.

This practice has a website that makes it easy to schedule appointments, even as a new patient. I…read morewas there the first time on a weekday for an eye exam for glasses. Dr. Jaclyn Coyner was my optometrist. She was punctual, professional, and efficient. She listens to my concerns and answers my questions thoroughly. I was in and out of the office in 20 minutes from start the finish. It was definitely a wonderful experience!

Dr. Coyner and Emily are very knowledgeable and super professional. I love them both!read more

My husband and I have been seeing Dr. Spind for years. He has consistently worked with each of us…read moreto provide us with the best vision possible. His office staff has always been responsive and helpful both with scheduling and eyeglass selections and fittings. When I called with sudden eye pain Dr. Spind see me in spite of being booked. He quickly diagnosed my problem and provided treatment. He again fit me in the following day to follow up on my progress. He is always thorough and listens to my concerns.

The staff was pleasant, not rushed and extremely knowledgeable. The selection of eyewear was…read moreincredible! I truly have never seen such a wide variety in any other office I have visited; and I have been to quite a few.

My experience at this location was outstanding. A little background: my prescription was overdue,…read morein addition to my glasses suddenly breaking on a Friday night. Needless to say, I was a bit frantic and needed to find a location that would take me right away. I was able to get an appointment for the upcoming Monday which I was absolutely not expecting. I was a bit skeptical due to the location being inside of the town center, however I had no issues parking inside of the garage located closest to Target, and then taking a short walk. The young lady that assisted me with my eye tests was amazing! I always get anxiety prior to the glaucoma examination, however she was super patient with me and made sure I was comfortable before proceeding. Now for Dr. Shields: VERY personable, knowledgeable, patient to say the least. He took his time, explained everything to me from the health of my eye, to making recommendation for Lasik, answering my questions. Overall the customer service is a 10/10 SUPERB

*Shady billing practice alert!!! This business has multiple…read morecomplaints with the better business bureau. Issue: They tell you in-store what your insurance will cover and the amount you will have to pay out of pocket. Then months later, they send you another bill saying you owe MORE money than what you already paid! There is no itemized bill either. Corrupt and shady business trying to screw people over. Their prices are high enough before they play games with billing. Avoid this business.