Excellent prompt service and the examination was very thorough., and responsive to my concerns…read moreregarding night vision & minor double vision. I have been very satisfied with my prescription and glasses. An easy place to highly recommend.

This business has gone downhill since it was sold to a large cooperation. We ordered new glasses a…read moremonth ago and they are still not ready. I keep getting the same excuse, the lab cannot give an updated ETA. They have lost a long time customer of over 25 years. Their executive office is in Texas, they never answer the phone or respond to e mails. I would not recommend them to anyone anymore.

Did not even get to make an appointment. They are booked out for new patients for over a month…read moreeven for (what they call) retinal emergency exams. Instead they tell you to make sure you are seen today because it's an emergency and they provide you #s for other practices that are also booked out for a month? Crazy and certainly not empathetic!

I came here for my eye care. I have to have cataract surgery. From the moment that I called, the…read morecustomer service has been top notch. when I arrived at the office the office staff from the front desk to the back were all so friendly and attentive. I needed to have quite a few test done before seeing the doctor as was a new patient. Everyone was very thorough and friendly .I had a lot of questions and they answered every one of them. I finally saw Dr.Rutzen he was so nice and friendly he took the time to explain all of my options and he also explained each one in detail and also the cost associated with each different option. I left the office feeling very comfortable with my decision to come here. I ended up having to go back in for an appointment with Dr. Franco she specializes with Glaucoma she was equally as nice and thorough. she explained everything and answered all of my many questions. I would definitely recommend Dr.Rutzen and team. feel very comfortable with my up coming eye surgery . I will come back and give an update after my surgery.

I have been using Looking Glass Optical for my entire family for over 15 years, and I wouldn't go…read moreanywhere else! They are very knowledgeable, and thorough in the examination with the latest technology. Dr. Teles also relates well to everyone. I have a non verbal daughter, and he can even relate to her in the ways necessary to serve her perfectly. I have sent many friends to him over the years and every one of them has been equally satisfied.

Dr Teles (5 stars) is professional and takes his time to make sure you have the right prescription…read more My problem is with the man who when you go in to have your glasses adjusted leaves you upfront never to be seen again. For this reason I will not under any circumstance come back. I am not sure what I did to warrant this treatment.

I had an eye exam here last week and somehow forgot that I have vision insurance (don't judge!) so…read moreI stopped by the office today to pick up an itemized receipt to send to my insurance company. It just so happened that Martin Blake, the practice's owner, was the only one in the office. While he was getting the receipt ready, we talked about how I was planning to either order my progressive lenses online or buy lenses online and bring them to Pasadena Eyecare to have the lenses put in. Now I want to emphasize that he DID NOT give me a "hard sale". He explained to me a lot I didn't understand about the notoriously hard to fit progressive lenses and that he had never seen a person who ordered them online who was satisfied with the result. He understood that, like everyone, I like to save a buck when I can. He actually took the time to contact my vision insurance company and have them fax over the list of benefits then sat down with me and explained the dizzying array of lenses and treatments. He then showed me how I would actually be saving money buying my glasses and frames from Pasadena Eyecare because of how my insurance worked. (Disclaimer: this may not be the case for everyone, but it definitely was for me). Then he helped me pick some frames; patient with my declarations that this frame was "too round, that frame was "too pointy" and that other frame was "yucky". I finally did find the perfect one, though. Martin must've spent close to 45 minutes helping me and that is a level of service that, sadly, most of us aren't used to. I had my eye exam with Dr. Patel last week and I liked him; he was very personable and patient with my million and one questions. The front office staff was great, too. I'm very happy that such a quality business has made a home in the 'dena and I'll be telling that to anyone who will listen!

Easily my best experience ever for eye care and contacts. We brought my son in because he was eager…read moreto try context. A very thorough exam and fitting process followed by easy ordering of contacts and a rapid delivery. Superb service overall! Beautiful clean and tidy facility. Excellent value and very efficient processing of our insurance. Owned by a Naval Academy graduate! Go Navy!!

This practice has a website that makes it easy to schedule appointments, even as a new patient. I…read morewas there the first time on a weekday for an eye exam for glasses. Dr. Jaclyn Coyner was my optometrist. She was punctual, professional, and efficient. She listens to my concerns and answers my questions thoroughly. I was in and out of the office in 20 minutes from start the finish. It was definitely a wonderful experience!

Dr. Coyner and Emily are very knowledgeable and super professional. I love them both!read more

Being a type 1 diabetic I have to see an Ophthalmologist every year so I decided to just pick the…read moreclosest one. I must say that Dr. Miller is a great and patient man. I am deathly scared of eye doctors and do not like my eyes being messed with. It's a losing battle for anyone to get drops in my eyes or even do the required test for glaucoma and other required checks but he seems to do it every time. He works with me, takes his time and explains everything before he does it so I know what to expect. Every other eye doctor I've been to has never been able to do many of the test that involves holding my eyes open but he gets it done. This is my third visit to Dr. Miller and I will not be going anywhere else.

My husband (Mike) and I have been patients of Dr. Miller for more than 40 years! Dr. Miller and his…read morestaff are awesome! They have provided outstanding care and stellar services throughout the years; not only for us, but also for our three daughters as well! Amblyopia (Lazy Eye) is genetically on both sides of the family. Dr. Miller provided an early diagnosis and treatment plan for one of our daughters at a very early age enabling us to assist her in training the 'lazy eye' to remain centered and to focus properly so the eyes could work together and improve her depth perception. We will always be grateful for the high level of care and service he and the staff provide during every visit.

When I was in the Glen Burnie office everyone I had interaction with was helpful and pleasant. I…read moresaw Dr Eaton for a issues I am having with my eyes, she seems knowledgeable and easy to talk with. I have been pleased with my in office experience. I needed to talk with Dr Eaton after I left my appt and called the office 4 times leave a message or talk with someone who is unable to answer my question so I also left messages with a actual person... Know one ever calls back and I did not get my questions answered.. I feel like when you leave you no longer exist!!!

Terrible communication…read more I had been seeing Dr. Spagnolo for years, and the practice never informed me that he left. My husband showed up for his appointment, and it was with a completely new doctor he'd never met. Now, it seems Dr. Betancourt is gone -- also ZERO communication to patients. It also appears the practice has been sold, as they are now going by the name "Horizon Eye Physicians." When a medical practice is sold, there should be a state law that patients are informed. I'm definitely in the market for a new ophthalmology practice. (No idea why my profile is showing as San Francisco, as I am in Maryland.)

I go to the eye Dr once a year. In had diabetes for 10 years so I make sure I go. I don't even mind…read moregoing because I love my doctor! Dr. Levy is always fun to see and the staff is great! I especially like the girl who gives me all the tests. In even forgive her for blowing that puff of air into my eyeball. Now I wait for my RayBans to come back....

Although my appointment was never point into the system, and mistakes happen, I was seen by another…read moreDr without the wait. Very fast and thorough. They have a seamless flow.

Avoid them. Rude…read morestaff. Picking up phone and immediately hanging up is a thing they do here. Also, unlike every medical office I have ever been in, they are unable to do anything useful without trying to bill me before providing an appointment. "First available" is almost 3 months out.

My 2 year old's pediatrician referred him here to see if his astigmatism requires treatment. Dr…read more Avallone and Emma were amazing! They did a really great job with his exam (both keeping him focused and explaining the findings/recommendations to me). The front desk staff was very friendly and there were toys to play with and coloring books etc. highly recommend if your child needs an opthalmologist.