Avoid them. Rude…read morestaff. Picking up phone and immediately hanging up is a thing they do here. Also, unlike every medical office I have ever been in, they are unable to do anything useful without trying to bill me before providing an appointment. "First available" is almost 3 months out.

My 2 year old's pediatrician referred him here to see if his astigmatism requires treatment. Dr…read more Avallone and Emma were amazing! They did a really great job with his exam (both keeping him focused and explaining the findings/recommendations to me). The front desk staff was very friendly and there were toys to play with and coloring books etc. highly recommend if your child needs an opthalmologist.

Excellent prompt service and the examination was very thorough., and responsive to my concerns…read moreregarding night vision & minor double vision. I have been very satisfied with my prescription and glasses. An easy place to highly recommend.

This business has gone downhill since it was sold to a large cooperation. We ordered new glasses a…read moremonth ago and they are still not ready. I keep getting the same excuse, the lab cannot give an updated ETA. They have lost a long time customer of over 25 years. Their executive office is in Texas, they never answer the phone or respond to e mails. I would not recommend them to anyone anymore.

Dr Simoncini was truly wonderful and I would highly recommend this practice to anyone. I was having…read moreissues with my eyesight in pregnancy and another optometrist had not helped me out, so I scheduled an appointment with Dr Simoncini who is conveniently located in the same building as Fetal and Maternal Medicine. I made a mistake and came to my appointment 2 hours early and he happily made time to see me and didn't make me feel like I had intruded or rushed him. Even the staff were pretty nice - giving me honest advice about the frames and telling me that I might want to look somewhere else given my needs. I also left piled high with coupons and samples. I'm so happy I found this place. Extra bonus - check out the framed letter from the astronaut in the lobby - who it seems he also helped.

I just moved to the area and chose Anne Arundel Family Eye Care based on the previous reviews. As a…read moreseasoned glasses and contacts wearer, I had a wonderful experience at this practice! The website was easy to use to request an appointment, and I was contacted quickly by the office to schedule an appointment. Kelsey was such a sweetheart greeting me when I checked in and helping to do the initial tests when I arrived. Dr. Simoncini was so kind and informative, explaining everything every step of the appointment. He was very encouraging during the exam, and I learned a lot about my eyes that I had never had explained before (what is an Astigmatism, why are "floaters" called that and why do they exist?). Then Patty was wonderful in helping me pick out new glasses. I would definitely recommend this practice to anyone for their eyecare needs!

Dr Teles (5 stars) is professional and takes his time to make sure you have the right prescription…read more My problem is with the man who when you go in to have your glasses adjusted leaves you upfront never to be seen again. For this reason I will not under any circumstance come back. I am not sure what I did to warrant this treatment.

The doctor and staff were so welcoming and helpful. The eye exam was the most thorough exam I've…read moreever had. The doctor explained so much about what was going on with my eyes. I did wonder if all the procedures were neseccary or if they were done for an upcharge. Didn't give 5 stars because I wasn't sure what I was paying for while purchasing my glasses and I wish they had been more mindful of my budget and stirred in that direction.

Did not even get to make an appointment. They are booked out for new patients for over a month…read moreeven for (what they call) retinal emergency exams. Instead they tell you to make sure you are seen today because it's an emergency and they provide you #s for other practices that are also booked out for a month? Crazy and certainly not empathetic!

I came here for my eye care. I have to have cataract surgery. From the moment that I called, the…read morecustomer service has been top notch. when I arrived at the office the office staff from the front desk to the back were all so friendly and attentive. I needed to have quite a few test done before seeing the doctor as was a new patient. Everyone was very thorough and friendly .I had a lot of questions and they answered every one of them. I finally saw Dr.Rutzen he was so nice and friendly he took the time to explain all of my options and he also explained each one in detail and also the cost associated with each different option. I left the office feeling very comfortable with my decision to come here. I ended up having to go back in for an appointment with Dr. Franco she specializes with Glaucoma she was equally as nice and thorough. she explained everything and answered all of my many questions. I would definitely recommend Dr.Rutzen and team. feel very comfortable with my up coming eye surgery . I will come back and give an update after my surgery.

Allison Ashbeck is professional, thorough, and able to communicate easily concepts that can seem…read moreoverwhelming and complicated. The front office team is friendly and accommodating. If there were 6 stars, I would give them 6.

This review is a contemporaneous synopsis of my encounters with South River Eye Care…read more My first peripheral encounter with South River Eye Care was when the owner walked into my store (I work in the marine trades) on a boating issue. As I recall from several years ago she was a good customer and I helped her. She gave me her card. My eyeglass prescription has been very stable for decades and I'm careful so glasses last me a LONG time. Recently my arms have gotten shorter *grin* and my ophthalmologist recommended progressive lenses. I figured Transitions would be a good idea as well. Today (a Saturday in April '19) I walked into South River Eye Care in Edgewater MD with my new prescription. My wife was busy and I was out on other errands so I was without adult supervision. *grin* I told the optician who stepped up to help me what I thought I knew and what I thought I wanted. She very patiently helped me with a number of frame options and equally patiently took pictures of me in each for my wife to look at. She wrote all the options down and the front desk staff opened a file for me. So we would not have to start over when I came back. I'm impressed. Without vision insurance the prices are a bit attention getting but I truly feel you get what you pay for here. I expect to be back late in the week to finalize my order. A few days later I stopped by with my choices firm. Very helpful, good fitting, good measurements (Pd), and outstanding treatment. Just nice people. Seven to ten days to my new glasses and a 60 day window to order a backup pair with a steep discount. Out on a business trip when I got the call that my glasses were ready. Today I stopped by to pick them up. Great service again. Recognized and greeted at the desk, well fit, excellent advice for adjusting to my first pair of progressive lenses. I'm wearing them now. *grin* My wife is happy about how I look and I am happy about how I see. We'll be back for her new glasses in a few weeks. I have not had better service and a better product for glasses than from South River Eye Care. Tell 'em Dave on Auspicious sent you.

Went once, got new script, when I received my glasses, not bought there, they seemed off. Can't…read moresay where the error was. But past experience has prove. It was the optical shop...

Marianne was AMAZING (friendly, made great suggestions, did not rush me yet very attentive) in…read morehelping me select frames. I absolutely loved the atmosphere and wide selection of frames. I will definitely be a repeat customer.

Wonderful manner. Explanations are understandable. Very knowledgeable and personable. Great with my…read morechildren!

We love Dr. Avallone, pediatric ophthalmologist, But watch out if you see his assistant Charlene…read morefirst. Beware!! She's always grumpy, Extremely inappropriate and unprofessional. She was VERY rude to my daughter at our last visit. It was a situation where I was uncomfortable she was so rude. In the waiting area I could hear her talking nasty to another little girl. She should not be working in a pediatric office.

**UPDATE:** Popped back in here during a visit to the US…read morethis past July, and it was like I never left. Over a decade after my first review, they still treat you like family the moment you walk through the door. I'm actually still wearing frames and high-quality lenses I got from them years ago, and when I stopped in, they adjusted them for me on the spot for free with a smile. Hands down the best customer service and product quality in the area. From the thorough exams and frame fitting to the lifetime care and adjustments, Annapolis Opticians sets the absolute standard. I genuinely miss having them as my local shop, but they've earned a customer for life. Still an easy 5 stars!

Needed my glasses repaired and they handled it before I could blink. So friendly and caring. Will…read morebe back every time I need a repair or a new pair