I have been coming here for my annual eye exams for well over a decade. I love Dr. Ami Fraser…read more She is great with our kids, too. I have had to go to other eye doctors for medical eye exams and they've all been very professional and courteous as well. They have very friendly staff and everything is very clean with a large selection of eyeglasses. Highly recommend!

Edit: The phone service was incorrect and we're the ones with the poor customer service. Dr. Garn…read morereached out immediately and met me at the office within 30 minutes. The charge was if they see you, not just for the phone consult, and he apologized for the incorrect information. I was so impressed with the speed in which he responded and got me in immediately, as well as a follow up appointment for two days from now. So glad they followed up with great care after the mix up, I wanted to update my review for the positive. I got poked in the eye by my son and tried to call the on call doctor. They informed me that it would be $169 just to be connected to the on call doctor. I find this to be absolutely absurd that for an eye emergency I can't even talk to someone. What absolutely terrible customer service, I have never once had to pay in order to talk to someone for an eye emergency. Shocking, beware if you're thinking of becoming a patient there, hope you never need someone after hours.

I just had my first eye exam at Loman Eye Care, and the scheduling process as well as their…read moreprocedures for COVID all were clear and well executed. Everyone was extremely friendly and made me feel comfortable, and there were a lot of tests conducted and I never felt like they were trying to push me to buy anything extra or get something I didn't need. They gave me a free sample of eye drops and also in the eye exam found an issue with my eye that I've never even been aware of and recommended how to treat it so I'm really happy. The doctor was very knowledgeable, friendly and answered all of my questions and didn't make me feel like he was rushing through anything. I highly recommend!

After my insurance changed, I looked for a new eye doctor on Yelp and this appeared to be a top…read morechoice. Located by the Palladium in Carmel, this place is in a nice brick building that has a private parking lot out front. I walked in, had to fill out paperwork and then was called back for my appointment. They did all of the normal tests and the girl who was getting basic info from me before the doctor came in was incredibly friendly and easygoing. The doctor was very personable and helpful as well, and even showed me the photos of my eyes and described every little part of them and what to look for. He also went beyond prescribing a prescription and gave me intelligent information on new 'anti fatigue' glasses that are supposed to help the eye strain most people are now experiencing after looking at computers all day and let me know my Lasik options. Tip: He said that Indy has one of the best Lasik surgeons in the entire country, so be sure to go to him if you get it done and not some place that is cheap (he said each eye should be about $2000 and if it's less than that, you should be concerned). Good to know! The icing on the cake was the woman who checked me out and ran through my insurance afterwards. Not only was she able to tell me exactly what my insurance covers in terms of contacts/glasses, but she also had my year-long contact order in stock and brought them out to me in a cute bag. So happy I don't have to make a trip back! Also, with the $200 rebate they came with, I'll be getting contacts for the cheapest I've ever gotten them which is awesome.

I had an eye exam that didn't have everything covered that I thought I set the eye exam for. After…read moremy appointment Dr. Prather, who I didn't have my eye exam with, contacted me and asked about the appointment. He asked what would I have liked to have improved, and if there was anything that I needed ASAP. I thought the customer service was exceptional! He went out of his way to show they believe in doing all they can for their customers.

Dr. Prather and his team are very polite, professional and accommodating. I wear contacts, and…read morealways need a contact exam. He allowed me to try various brands of contacts before choosing the ones I preferred, and gave me an ample supply before the ones I chose came in, since they were backordered. There was an error on behalf of the manufacturer, not his office, and they made it right on my behalf. He is very knowledgeable. I'm not saying other optometrists are not knowledgeable, he just has a way of "teaching" and without assuming you understand everything. He speaks in layman's terms, and always makes you feel encouraged to ask questions. His staff is second-to-none, very thorough, polite and professional. Highly recommend!!

Had an exam and bought glasses here. EXCELLENT service (and prices) from the entire staff…read more Christina, Alicia, Brandy, Mary, Diana, Nick, Laura, Dr. Godfrey, and Dr. Smith were amazing. Everyone listed here is friendly, helpful, attentive, and fun. I highly recommend this location because of the incredible staff. A++ experience because of all of these lovely people.

We have been dealing with ongoing billing issues and have verified multiple times our full coverage…read moreinsurance in place at the time of service. The office staff and very rude manager refuses to rebill the visit correctly. We showed them where they made a simple keying error and it is as though they can not accept that they made an error. They claim there was a lapse in coverage, yet there was not- it was all due to their error. They continue to refuse to rebill it correctly. I would never recommend the Broad Ripple MyEyeDr to anyone. Rude handling of our issue. Refusal to work with us to bill it correctly and refusal to even consider the possibility that they made an error, even with our verification of full coverage in place at the time of coverage. Not worth the billing hassle to go to Broad Ripple MyEyeDr.

Really friendly staff. I checked in on time got situated and when I returned from the restroom,…read morethey were ready for me. The first tech was super friendly and helpful and worked my way through the exam. The doctor was awesome as well. Her name was Kylene Polhus, O. D. She was super friendly and discussed everything with me as far as my vision both eyes slightly improved on my astigmatism, which was wonderful and she showed me that I had no sign of neuropathy, etc. she handed me off to the receptionist for my prescription form and check out. We scheduled a year in advance and I actually felt very welcomed and appreciated there. Very nice neat waiting room and they have a nice optical center there as well.

I have been a patient of Dr Mann for many years, but I will not go back. I called to make an…read moreappointment and the call routing sent me to the website (strike one). At the website, I request an appointment, include my insurance info, and then don't receive any confirmation at all (strike two). Couple of weeks later, I call the office to confirm since I hadn't heard from them AT ALL and left a message. Two days later someone called at 8 AM but didn't leave a voicemail. Still no confirmation. I call back and finally get a human that confirms my appointment. A week before my appointment, I receive AT LEAST five calls from an unknown number reminding me of my appointment, and requesting insurance information via phone. I call, get stuck in their call routing software, leave a message, and no one ever calls back. The day of my appointment, I drive 40 minutes to the office for them to tell me that Dr Mann had an emergency and I should have received a call. There was a call from an unknown number, but there was no message. I WILL NOT BE BACK.

I have been going here for years. The staff is made up of people who make me feel like part of the…read morefamily. While getting excellent eye care and answers, they don't mind lots of talking or even if something said does not come out just right, they are good with people just being people. This creates an environment that is hard to find these days, leaving you feeling amazing afterward and inspired to keep it going in your next environment. I don't know how their prices compare but I do know using my glasses and contacts reminds me of really great people that I am grateful to interact with. Also Dr. Avila, who advises me, has always given great advice and has been one of the best doctors I have ever worked with.

Excellent staff, beautiful location, and good prices! Top notch technology as well... Five starsread more

I cannot thank Sue and Theresa enough for their exceptional service and their commitment to working…read morewith me to find eyeglasses that work for me. Above and beyond! And thank you to Dr. Finley and Vicki, too. Altogether a kind and patient staff.

I don't wear glasses but my husband does. The service was on my insurance benfit though…read more For 2 years he tried this business and he was totally pretty ticked off both years. He bought 2 pairs of glasses but one pair didn't seem the same. He tried to tell them something was not right but they said both were exactly the same. Fast forward He went to a new optometrist this year and took both pairs to have just the lenses updated; he was told the prescription were not the same. The eye exam performed by the new optometrist was more detailed and they actually did an in depth exam on his bifocals. He said myeyedr was not that thorough. Now that he can compare he says his new lenses and contacts are so much better than when he got new glasses and contacts from myeyedr. Myeyedr is also more expensive and they just weren't very attentive to my husband.

Hello, I recently…read morehad an eye exam at your Westfield, IN location (approximately late-August). I placed an order for glasses at that time, but I have not received them yet, and my prescription is not showing in my online its been 2 weeks since my glasses were supposed to come in. Please avoid this location

My husband took our daughter's glasses in to be fixed. We thought they just needed a screw, but the…read moreframes were actually broken. They couldn't fix the frames, but took a new pair of frames and added her lenses. In 15 minutes my husband had a new pair of glasses at no cost. Very impressive! Thank you!