I recently went to MyEyeDr in Newtown for my annual vision check-up. We are newer to the area and I…read moream still switching doctors over to local ones. My husband had recently come and had a nice experience so I decided to give them a try too. Making an appointment of your choice by day and time was beyond easy using their online portal- I LOVE when an office offers this- so much easier than calling and that back and forth. They confirmed my appt by email and phone as well so I knew it all went through. The office is very clean and ALL staff was friendly, helpful, and courteous during my visit. The doctor also took her time with me when I was deciding over my prescription which I greatly appreciated. The front staff was super helpful with going over my benefits and insurance coverage as well as options for glasses and specials they were running. My contacts were delivered to my home within a few days and my glasses were ready for pick up in less than one week. I was extremely happy with the doctor, the staff, and my glasses and contact lenses. So convenient and now I have a new eye doctor!

Dr.I and his staff are friendly and professional. State of the art equipment to accurately assess…read morewhat is going on with your eyes.

I am really late getting out this review and I hope the people who helped me are still there! I…read morewent to Cohen's this summer, I had lost my glasses and had a road trip from CT to New Jersey planned - I knew I wouldn't be able to drive without seeing! I needed a quick turn around and had checked with other vision places but the one I normally go to didn't have an eye doc on site and I couldn't find anyone who could see me on such short notice at several other places I called. I called Cohen's and this really nice guy (I forget his name, but we had the same birthday - May 17 ha ha) was so professional and nice I was almost in shock - most people in retail these days are rude and really couldn't care less about solving your problems! He was able to get me in, and an awesome staff member whose name I have now forgotten but she was so thorough and attentive and really really nice and THOROUGH. Then they zoomed in an eye doctor who went over everything with me. They were able to put lenses in a pair of glasses I already had (I had planned to use them for the computer after Lasik but never ended up getting Lasik) and turned them around the same day. I don't think I have ever had such a great, seamless, upbeat, communicative staff waiting on me in my life! They really genuinely care and want you to have a good experience. These were smart people and ridiculously nice. So here's my review, about three months late, but I hope they see it. Also I should add that Cohen's has some really beautiful frames - like I said I brought my own this time, but I'll definitely return to Cohen's when I need a new pair (and another eye exam). Thank you so much! - Vallerie Malkin/Redding, CT

Awesome service! I bought 2 pairs of glasses almost 2yrs back and had a great experience -…read morethoroughly satisfied with my frames and lenses. They have an amazing selection of high end brands and various styles to suit any personality. What brings me to today's review - I accidentally stepped on my favorite pair and killed the arm irreparably. my backup pair is lovely but more fancy than day to day wear. I brought the ruined frames in and luckily they had the same frames & were able to swap my lenses right then. Paul and Cheryl were delightful & helpful. Excellent customer service & highly recommended.

Best eye doctors around! They are so accommodating and super friendly. The doctors are professional…read moreand will answer any questions you have with care. Their selection of glasses are good but not a big variety. Everyone is super helpful. Definitely recommend to anyone looking for an eye doctor!!

The doctors and staff at Brookfield Vision Care are friendly and extremely professional…read more My family has been going to them for years, whether it's an annual eye exam or a health issue. We have all always been given the best care.

My insurance suggested I check this place out. I used to go to Sears in Waterbury and it was always…read morea nightmare. But in stark contrast, the Vision Shoppe has been an absolute dream. I will go here for the rest of my life. Way better glasses selection--including fully covered eye exams and some cute glasses selection fully covered by Husky Insurance. I'd give this place 10 stars if I could!! Do go here if you're in the area. They make sure to check everything out and take care of you through the entire process. I felt right at home here. Thank you, Vision Shoppe! Absolutely amazing! I will go here again and again and again

I feel bad for small business owners. It's a really tough time to be surviving with a small…read morebusiness and for those businesses that have employees that don't care about customer service, they are likely the difference between life (open) and death (closed.) What is funny, is that bad employees see no connection between bad service and a future of no paycheck. You know why? They don't care. And they have never had to work to earn the money to PAY the ungrateful employee who is destroying their business. I went by Vision Shoppe today after seeing 4.5 on Yelp (my barometer 4.5stars 99% of the time means 'great experience ahead) because I hoped to find a local eyeglass place cause I bought a house in Newtown and am trying to shop small business locally. I wanted to order contacts, and replace two pairs of lenses (read: high margin item) with a new prescription. So, I arrived, and the front doors look like what you think an Ebola ward would look like. (I was tightly masked up) Signs plastered STOP!!! STAY IN YOUR CAR! in multiple places and a phone number. I had parked my car around the corner in the shade and was on foot. Of course, the door was locked, why wouldn't it be with so many dire warnings. So, through the store window, through the plexiglass shield at her desk, and from behind her mask (in the store ALONE as far as I could see) the receptionist could only bring herself to lift up the handset on the phone and point to it. New customer, probably $1500 to spend, I took my phone and then started to dial and though - she can't even get up and come say hello through the glass and have some sort of human interaction? Neither I nor my money is that transactional and if I wanted to have an experience through the glass, I would either get a friend who is in prison or try and see if Hannibal Lector is in an institution nearby. Until then, I will find a different eyeglass place where customers are human and not an infection waiting to happen.

This is the very best in eye care. I feel very confident when I leave the office that I have…read moregotten a thorough eye exam and care. Its a pleasure visiting this office. The staff is very friendly and punctual.

Attentive and professional. The doctor anticipated a retina problem which I was able to have…read moreaddressed before more serious issues arose. I also have had excellent care with fittings for glasses.

Had a great experience here. Very nice on the phone while making my appointment. My daughter had to…read morebe checked out and they were able to fit us in early next morning. No wait to see the doctor, she was waiting for us. Dr. Nguyen was very friendly and great with my daughter who is 14. She was very professional and knowledgeable. I think I found my new optometrist without trying to look for one.

Removed some metal from my eye. Everything was so smooth and easy to make the appointment the same…read moreday. Highly recommended.

an awesome place , friendly staff,and even takes my insurance,which has been turned away from many…read moreother eye Drs. they made me feel that I am just as important as every one else,i'm so glad I found them.

Great service, advanced technologies, friendly, capable, punctual, proficient and professional…read more What more do you really want from a vision expert?

Love this place! My eye exams are very Thorough and the Dr explains everything as he is going…read morethrough the steps of the exam. He is always on time and always took me when I requested a certain day for an appointment. They also have a great selection of frames! They take all kinds of insurance too! So far my favorite eye doctor and staff too!! Highly recommended, and I am super picky!