These guys are awesome. Always courteous,helpful, and informative whether it's printing or shipping.read more

The customer service is always exceptional. The store location is always neat & clean. You can be…read moresure to be engaged in an uplifting conversation while conducting any of your needs, business or peesonal.

Quality service, value, service requested. Good. Simple and quick. I don't know why review has…read moreto be 85 characters . Fix please yelp

We need to be able to deduct stars. The staff is extremely unprofessional, arguing with each other…read morewhile customers stand in line waiting for service, then talking about customers once they leave, while other customers are still in line. They have NO customer service, one of the staff members was attempting to help an elderly woman self print a shipping label, but the staff member was across the room and instead of going over to help the woman, she stood there yelling instructions at her, hit next, hit send and then got irritated when the customer asked her to repeat herself. They are all rude and totally ignorant and have the nerve to be arrogant with their ignorance. I was forced to pay for two polymailers to return items, when I showed them the email that clearly said "No Box, No Label needed - FedEx will package and ship for you". I showed them the email and was told "Yeah, we'll package it, but you gotta pay for the package" . Look people, save your sanity and your sanctification. Just go to another location. These people are horrific.

Great Service! I've been using them for years! Always great to mail boxes out of town!!read more

Very helpful,always willing to go the extra mile for the customers....... Fast, friendly service to…read morecommunity...... I have been going here for years and service is always 5

1227 Rockbridge RD SW 1227 Rockbridge RD SW, Ste 208, Stone…read moreMountain GA. 30087 BEWARE of the price inconsistency here. I went in to mail a package to CA weighting 11.2 pounds. I was quoted $51.00 and some change. I took the package to the USPS to see if I could get a better price. I could did not get a better price than the $51.00 so I came back to this store to send the package off. The clerk had already printed off the last shipping label the first time I was in the store and kept it just in case I returned to the store. She was right, I did come back. I came back for the first price I was quoted. I asked her to remove the insurance on the package. This brought the price down to $48.00. I agreed to that price. All of a sudden, she said I need to make an adjustment. After she made the adjustment she said, that will be $68 dollars and some change. She mentioned she had made a mistake in the measurements on the box however; she didn't measure the box again. She actually charged me $17.00 more, bringing the total cost to ship the package to $68. I left the store again going back to the USPS. This is unacceptable behavior. They need to move out of our community; they cannot be trusted to do business with the people in our community. I may be a lot of things but dumb and stupid is not one of them. I ended up paying a total of $51.00 to send the package off at the post office. All this UPS store is good for is to send Amazon packages back to Amazon; that's it, nothing more. The clerk misjudged me; more than likely she thought I would just suck it up and pay the $68.00. She was so wrong! See less Edit Delete

Taslim Ahmed and his associate did a FANTASTIC job on my packaging and shipping project last…read moreSunday. Taslim saved me some serious money just by explaining how I could reduce my postage costs by cutting and reducing the size of the box I was using. Both he and his team member spent a lot of extra time with me to explain shipping cost pricing, tips to maximize my shipping, etc. I HIGHLY RECOMMEND them for all your shipping needs!

This place is DEAD-DEAD-DEAD...I called PHONE #------its Kaput as well. Client of mine who used…read moretheir address for mail drop, CONFIRMED DEMISE....Implied, CASH: In & out issues may have been the final blow.

From the owner: A full service postal and business center locally owned and operated by Marilyn and Miles, 1st Stop…read moreMail Center Inc. is located at 2806 E Atlanta Rd Ellenwood GA They offer more than 25 shipping,postal and business related services and a wide range of related retail products and gift items, including shipping, packaging, full color copies,notary service, secure shredding, key duplication, passport and ID photos, computer time rentals, internet access, business cards and letterhead, mailbox rentals, and more. In addition to all their services,1st Stop Mail Center Inc. carries shipping supplies, corrugated boxes, packaging supplies, bubble wrap, tape, loose fill, shipping labels, cushioned mailers, decorated boxes and a line of office products. They offer personalized friendly service and convenient parking

This place is excellent. Mohammed is extremely helpful. I shipped a large painting cross country…read moreand everything went seamlessly. I will always come back to this UPS Store.

I went to this location to get a mailbox and received excellent service from JJ, the manager. He…read moretook the time to explain everything, answer my questions, and show me the box. I noticed that although he had a line of customers he wasn't' rushing through the transaction, he was present and focused on what he was doing while still acknowledging the customers waiting. I appreciated the great service! This location is in the same plaza as Trader Joes and with the new nail salon, and breakfast spot there is very limited parking. There are a few spots directly in front of the UPS store that are marked for 10 minutes, if you're planning on coming in and out this is probably the best place to park if the lot is full.   I called a few UPS stores and I noticed that they each have different requirements. One place did month to month but didn't have personal mailboxes, it was held behind the desk, another required at least 6 months, and this one required at least 3 months. It's a pretty convenient location so I decided to select this store for my temporary mailbox. You receive an update when you have mail, and you have a key so you can come after hours. You can also have packages delivered here.   To get the mailbox I needed to provide two forms of ID, I couldn't' used a credit card so I used my medical card and DL. The total was $136 for 3 months.

Where did you guys ever find your employee named Elette?…read more All by herself, she is checking out customers, and checking in Amazon returns with a smile,with courtesy and never ran for help. Give this woman a bonus.

Poor quality black&white letter-size copies at 28cents each! No way to make copies legible. Yet…read morereceipt printed fine. Sad but true.

Vanessa was soooo helpful and understanding of my situatio. Thank you her!! 10/10 customer service.read more

Normally they are nice at this location in Lake City but my last visit on a Monday was very bad…read more Customer Service just never entered the building. Rude for no reason at all, I just asked a question and instead of an answer I was told I could have my packages delivered to another location. It was not even a bad question. Some people wake up angry. They deserve a zero star but you have to give at least one.

Quick and easy. You walk in, the clerk was very nice. We had to get something Notarized and it took…read morepossibly less than seven minutes. The place was clean and there is lots of parking outside the store. Good all around experience.

This is a very well staffed location: always plenty of people ready to help, but also happy to be…read moreat work. As a business owner myself, I'm constantly in a hurry and shipping is always on my schedule. This morning, I was bringing a lot of Amazon shipments and was having difficulty sorting everything. Micah was not only patient but also pretty much saved the day by figuring out which barcode went with what item. I really appreciated how he admitted not being sure at first, but was committed to solving my problem, and very much succeeded in helping me get everything sorted. Thank you, Micah!

Every time I come here the employees are so helpful and resourceful. I've always had a great…read moreexperience Bc they're friendly and make me feel like they actually care about why I'm there. The customer service is just great in general. The place looks clean and organized, no messy boxes or random papers laying around like some other places. Idk what kind of training they receive or if fedex just hires genuinely nice ppl, but I appreciate it!!

OVER PRICED!!!!!!!! Not friendly. I'll go up the street by the North Lake Mall…read more So not nice and bothered that I needed help when no one in store. When he messed up he got angry at me and didn't even apologize. He's also on the phone doing business with someone else while dealing with me what's up.