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    MyClean Cleaning Services

    4.0 (808 reviews)
    Open 8:00 am - 6:00 pm
    Updated 1 month ago

    Services - MyClean Cleaning Services

    Commercial deep cleaning

    Commercial move-in or move-out cleaning

    Commercial standard cleaning

    4 More Services

    Deep cleaning

    Maid services

    Move-in or move-out cleaning

    Post-construction cleaning

    MyClean Cleaning Services Photos

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    Recommended Reviews - MyClean Cleaning Services

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    Mess that MyClean cleaner left behind

    The cleaner did not follow the instructions and left the trash piled high in our trash room. It spilled everywhere and caused damage. MyClean is sketchy and shady in many ways. For example: - they cancel the appointment the afternoon before your cleaning appointment (like 2:10pm) and give you only until 3pm to respond. otherwise, they will send you an unvetted cleaner, or you are charged cancellation fee. (that's a crazy small window to respond and good luck if you have a real job) - many of their cleaners don't speak English - they treat their cleaners really badly (pay minimum wage while charging expensive fees to customers) - customer service talks like a bot, and is not interested in making things work I was their customer for 4+ years, and after recent experiences, we cancelled subscription.

    Dirty bathroom
    Mackenzie M.

    We made an appointment with MyClean for a 3 hour apartment cleaning. What we were left with when we got back home was inappropriate and unacceptable. Absolutely nothing was done or cleaned whatsoever - in fact, our place actually looked worse. She didn't even attempt to wipe a single thing down or vacuum. Instead, she left our place dirtier than before we left and left behind tons of long black hair all over our apartment (yes, even all over our kitchen countertop). We haven't found a single thing in our 600 sq ft that even looked like it was touched or cleaned in any way except for the 20+ long black hairs. So disappointed and disgusted. Would NOT recommend this business at all.

    Nasty grease stains under microwave
    Iris L.

    I got a move in deep clean for an old 2 bedroom and MyClean only half delivered. This apartment was nastyyy - spiders everywhere, grease everywhere in the kitchen, dust, and stains all over the apartment. They booked a 6 hour session but with only one cleaner. I was immediately doubtful that she'd be able to tackle it all by herself. She arrived early so I was hopeful that this would be a great experience. But immediately I had to go out and buy cleaning supplies for her because she forgot somethings. She ended up doing a great job on the bathroom floor and really got all the dirt and stains out of the grout. But that was probably the most impactful thing she did because she had to spend most of her time there. She kept asking what else she needed to clean even after the initial walk through which seemed odd. I expected a professional to have a mental checklist just from experience. And apparently they don't dust the tops of door/window frames. So much for "deep" cleaning. That's literally where all the spiders are living. In the end the results were subpar, as I went around doing some extra cleaning I found hidden stains and details that the cleaner missed. One was the top and bottom of the microwave. I added some pictures of the bottom since I already wiped down the top of the microwave door. There were also still small stains in the bathroom and the inside of the cabinets were not cleaned at all. For a deep clean that's shocking. Having a clean place to put your dishes seem like a standard necessity. The cleaner also didn't manage to get the sticky grease off the cabinet doors and handles. She must not have had the right supplies to cut through the grease. Also disappointing. It felt like most of the things I really needed done weren't done well. I was sympathetic to her, she worked really hard so I gave her a pretty good tip. But I completely fault MyClean for sending only 1 cleaner. I'm writing this review because I'm so frustrated that I just spent over $400 and still killing myself cleaning right now. Oh and also I was told beforehand that the cleaner would be using a UV light to kill any bacteria/viruses in the apartment. She wasn't even given the equipment to do so by the company. So pretty much if you're moving into a typical old/nasty NYC apartment. These guys are not going to get the place back to livable for you. But I really don't fault the cleaner. She's only human and she can only do so much in 6 hours by herself.

    They do not use safe chemicals.& do not repair damage done - Do Not Use this Service

    Beware of this service. Do not use. They do not take responsibility for damage done & you end up incurring costs to repair yourself. They claim to use eco cleaning supplies, but that is a lie. It is an agency and while most agencies have insurance to cover damage to clients. We reached out following our move our clean immediately (within the next day) that the cleaning person had not only used a substance that stripped the chrome finish on the range unit but they had tried to use something that scratched the surface even more. I offered suggestions how to remediate the issue such as purchasing the new panel...but stress the importance of remediating the damage created during the cleaning. They gave me the run around for the past week asking me to fill out a form then another form when today they replied: Thank you for your patience while we looked into this. We spoke with the cleaner regarding this claim and we do not believe the cleaner would have caused this. Our cleaners are equipped with a standard cleaning kit that includes: a duster, dust pan, flat mop Swiffer, microfiber towels, magic erasers, sponges, all-purpose cleaner, bathroom cleaner, disinfectant, and glass cleaner. All of our cleaning products are non-abrasive. The cleaner said she used dish soap and her sponge to clean the stove. Best, -- Kim Cleaning Success Agent | MyClean We also explained in an email that we saw the cleaning person use a spray on the range other than soap and water as claimed by MyClean.....this is very disappointing. Why would you hire a company that offers a service and doesn't take responsibility for the damage they have caused?

    My baby's high chair table with food still left on it

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    7 years ago

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    6 months ago

    Cleaner canceled 20 minutes before arrival time. My Clean offered no solutions or apologies.

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    1 year ago

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    2 years ago

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    4 years ago

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    1 year ago

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    5 years ago

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    3 years ago

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    2 years ago

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    3 years ago

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    2 years ago

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    4 years ago

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    5 years ago

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    6 years ago

    Business owner information

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    4 years ago

    12/2 FINAL (?) UPDATE: MyClean has finally issued a full refund of my money.

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    4 years ago

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    3 years ago

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    9 years ago

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    5 years ago

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    8 years ago

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    5 years ago

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    4 years ago

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    9 years ago

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    Michael S.

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    7 years ago

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    Michael S.

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    7 years ago

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    4 years ago

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    Page 1 of 21

    Ask the Community - MyClean Cleaning Services

    What is the cost for cleaning a one bedroom, one bathroom apartment on the upper east side of Manhattan?

    prices range from $64-$554. They vary based on the level of clean, day/time and frequency. Please feel free to give us a call at 855-692-5326 or visit our website at www.myclean.com for more accurate pricing and availability.

    Do you service Oceanside, Long Island?

    Hi Bonnie, Unfortunately, we do not service the Oceanside, Long Island. Our apologies.

    Do they come to Hoboken?

    MyClean does not currently service NJ.

    Do you service St. George, Staten Island?

    Hello, thank you for considering MyClean. Unfortunately Staten Island is the only Burrough that MyClean does not service.

    Hi! Do you provide services in Sunnyside, Queens?

    Yes, we do.

    How much is customary to tip?

    Tipping is not necessary. They are paid employees of the company (not consultants).

    View All 7 Questions

    Review Highlights - MyClean Cleaning Services

    Penny from my clean came and did a fantastic job,she was really nice and she made our place spotless.

    Mentioned in 26 reviews

    Read more highlights

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    MyClean Cleaning Services - homecleaning - Updated May 2026

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