We have been clients of MyAdvice for at least 10 years. They were our first, and have been our only, website developer. As we grew and changed our practice, they reflected those changes and kept our technology and accessibility fresh and relevant. As the manager of a small practice, I didn't have time to continue to create content or worry about site updates. MyAdvice helped me with the evolving nature of marketing throughout our time with them. Through their direction and recurring check-in meetings, we efficiently managed the site and did updates as needed. Our medical office experienced a disastrous flood in Dec 2022, which caused the immediate closure of our business one day before Christmas. This created immense communication challenges with our patients who needed to be continually updated with specific information that was changing almost daily. Our website became our real-time lifeline to the community. We managed our changing circumstances with our website, not our phone system, as the website was so much more fluid and offered more content for our patients. Our account representative, Lindsey, became an immediate resource for me after the flood. Lindsey's unfailing guidance and accessibility, along with her production team (Sundance) enabled us to inform our patients of ever-changing, important medical care options and medical record information. Since medical practices have ethical and legal obligations to their patients, we have needed to revise and instruct patients in different ways as our practice has moved toward final closure over the last twelve weeks. The website was the only way to do this, and the service we received from MyAdvice, particularly from Lindsey, was flawless. Many things went poorly during the flood recovery, but the website management never did. We appreciate how the Sundance team continued to rally to help us during our weeks of crisis and now during the final stretch as we work to close the practice. All of our requests have been handled efficiently and professionally, even on weekends, if needed. I highly recommend MyAdvice for website development and management. You never know what the future may bring and the possible need to have strong, experienced developers available to you by email or phone. The Sundance team worked to manage our needs as if this was their own business or livelihood. Their customer service was outstanding throughout our tenure with them, but was truly tested over the last three months. We are so glad we had their expertise to assist us in our recent challenges. read more

Poor Service, Lack of Communication, and Overpriced for What You Get We hired this company to build our website and were highly disappointed with the results. The website was not mobile-optimized, and when we addressed this issue, we were told it was due to using a "standard template." They claimed we would need to pay more for a custom template, but this critical detail was never disclosed during initial consultations. It's hard to believe any reputable web designer would deliver a website that looks clunky and is not optimized for mobile, considering nearly 60% of all web views are on mobile devices. It took a full month just to schedule the onboarding call, despite our limited availability being discussed upfront. We were assured they could accommodate our schedule, but no effort was made to do so, forcing us to wait. When we attempted to cancel the service, we were told we were locked into a one-year contract. While we understand we signed a contract, it's unacceptable when one party fails to deliver on promises made during the sales call. To make matters worse, we spoke with a "manager" to resolve the cancellation issue, and she promised to follow up with next steps but never did. The only time we heard from her again was in relation to unpaid bills. When we reminded her of our prior conversation, she admitted to dropping the ball. For the price we paid, the lack of internal communication, and the subpar execution of the website, I would strongly advise steering clear of this service. There are many other providers out there that can deliver much better results at a similar or even lower cost. read more

Unfulfilled Services, Poor Communication, and Unjustified Charges I hired MyAdvice to build and launch a website for my Med Spa business, along with ongoing marketing services. Unfortunately, they failed to deliver on nearly every aspect of their contract. We never progressed beyond the initial website-building phase. A major issue was that MyAdvice never disclosed that their entire technical team is overseas. This made communication extremely difficult, and when we did connect, significant language barriers prevented any meaningful progress. As a result, our website was delayed for months. Per our contract, MyAdvice was supposed to build and launch our website within 60-90 days and provide ongoing services for a monthly fee of $1,600, including SEO, review generation, social media management, blog content, weekly strategy calls, and more. None of these services were completed, yet they continued charging me $1,600 per month for four months. I repeatedly reached out requesting that charges be paused until the website was live. My messages went unanswered. With no services delivered and no response from the company, I stopped payment. After two months, instead of resolving the issue, MyAdvice sent my account to collections and blocked my access. This experience has been extremely frustrating and costly. Based on my experience, this company operates in a misleading and unethical manner. I strongly advise others to be cautious before doing business with MyAdvice. read more

My company has been working with Advice Media for almost 3 years. Michele Conway and her team are my contacts at Advice Media and I couldn't have asked for a better team. The website Advice Media created for my business is fantastic. I have received several complements from my patients on how easy and user friendly our website is. Michele and her team are always suggesting new and fresh ideas for our Facebook and Twitter accounts. My business consistently appears on page 1 of Google searches not just for my town but surrounding cities as well all thanks to Michele and her team's SEO efforts to keep up on top. Great Company, GREAT JOB AND EVEN BETTER TEAMS. read more

I have been using web hosting through Advice Media for some years now and have been delighted with their professionalism and customer service. The team approach to the client is the best. The website design is captivating and engaging to my clients and keeps my ratings on the web and with Google top notch. The staff is always approachable, friendly and most important up to date with my needs. Their suggestions are always well taken. I recommend them highly to any professional or small business that needs exposure and results. Thank you Advice Media and teams Snowbird and Sundance. Respectfully, Dr. Jack G. Bertolino read more

I have been working with Kristine Stiltner and Alyssa DeMartini with Advice Media and have been very pleased with the various services they have provided to our business. We are in the aesthetic business in Chicago which is very competitive and they have created a great website for us along with search engine optimization as well as social posts. I couldn't be happier with the services that they have provided us. I was initially skeptical, but after seeing what they have done for us I will be utilizing their services for my other businesses as well. Richard Ansfield Advanced Laser Aesthetics read more

Ryan has been very attentive to helping me reach my goals. She is detailed with our monthly meeting goals, laying out the recommend monthly list of objectives to complete for optimal results. She has been instrumental in helping me decrease the number of robo calls our office receives by helping submit our list to the appropriate tream. We have had a SIGNIFICANT decrease in these bothersome calls!! She has helped me also to market our new medical laser by website page creation and blogs. She is also very attentive to reminding me to upload new before and after photos to Our site. read more

I absolutely LOVE my new website! I had a cookie-cutter site that was just ok. The site that Advice Media developed for me really expresses who I am as a dentist and how I want my practice to be perceived. From the beginning, Robert was very helpful with showing me what they had to offer and followed up with me to make sure all of my questions were answered. Alexa and her team were awesome with helping me develop the site and to stay on schedule. Advice Media has been such a pleasure to work with and I look forward to a long relationship! read more

Vince is a rare find. Brilliant. Talented. Professional. AAA+. Friendly. Willing to listen. Vincie profoundly brilliant, practical, clear and kind. How often do you see that combination? Rare. MyAdvice and Vince are worth the modest cost. The service and wisdom of Vince and MyAdvice is literally shocking. The attention A+. The patience A+.. The skill A+. The knowledge that is current every month A+. Their desire to serve and help is beyond amazing.. Finally, finally, people offering 1950's service with next years technology. read more

This was my first experience developing a new website. I started with Mednet which was then acquired by Advice Media. My experience has been positive starting with Mike Antosy who guided me through the ins and outs of a website development. This process continued with Chad and John at Advice Media with attentiveness and professionalism. My website reflects this work and I am pleased with the end result. The service continues to be prompt and professional so I highly recommend this company. Than you guys at Advice Media. MVR read more

Advice Media has been very helpful to our company with the re-design of our website. They made the process as easy as possible and were available when we needed the help. The direction that they gave to us in regards to the goals we had for our website and marketing were very helpful. They are very knowledgeable with the latest trends in regards to our online presence and have a wide range of services that they offer with a reasonable price tag to help you with all of your website needs. read more

Austin Plastic & Reconstructive Surgery has been a client of Advice Media for about two-and-a-half years. Our account manager is Meher Masalawala on Team Apsen. She is responsive and thorough -- very easy to work with! We use Advice Media for website design, hosting, SEO and Google Ads/PPC campaigns; it's great that they're a "one-stop shop" for all of our web needs. They have done an excellent job with us, and I'd happily recommend them to anyone looking for these services. read more

I've gone through two different website designs with MyAdvice over the past 4-5 years and have been thrilled with the results and customer service. The functionality of the sites are on point and everything has gone smoothly. Kristen was my most recent website designer and she did an amazing job on what I consider to be a difficult project within the healthcare industry. As with anything, the more effort you put into it as a client, the better the outcome will be. read more

We have been with Advice Media for just under a year and could not recommend them more highly. The are incredibly knowledgeable, responsive, and repeatedly go the extra mile for us. They handle our website as well as our SEO. I've never been with a company that has been easier to work with. They have met every deadline set and are able to fulfill all of our requests accurately, timely and efficiently. We would give them 10 stars if it was an option! read more

Our firm works with Vein and Vascular practices across the country. Each year, we are retained to set up numerous new practices. Advice Media is who we use for website design and digital marketing. Team Aspen has been a very important liaison to make sure that the sites are designed correctly and aligned with our client's concepts, as well as delivered on time and within budget. Advice Media and Team Aspen are always my first choice! read more

I should have heeded the reviews before signing - I have tried to cancel ten times to Sunday but somehow they keep finding ways to auto-bill me - at this point I'm considering small claims on principle. I tried to cancel credit cards, delete payment information, whatever I could do because their service had NO QUANTIFIABLE EFFECT. To the best of my knowledge, they take your money and think of you as a sucker. read more

My advice has been super easy to work with. They went above and beyond to add me to the practice I'm employed with website. Robbie and abbey were quick to respond to all of my emails and messages and concerns. they also did a follow ups with me to make sure I was happy with the fine details once the website was edited. it was great customer service to say the least. I'm happy to work with them in the future! read more

Kaitlyn from Advice Media is so great to work with! She is reliable and always extremely helpful. If she's not available, there is always someone answering my emails promptly and resolving any problems we may have. We have used other website companies in the past and it was dreadful getting in contact with someone or asking them to help us with anything website related. Thanks for all you do! read more

I've had a lengthy partnership with Advice Media and am impressed with their attentiveness and product offerings which make my busy work life easier. Alyssa my account rep is amazing and always listens to my needs as well as offering great suggestions on how best to implement what I need to obtain my goals. Definitely recommend Advice Media. read more