Eric did a thorough estimate, which though pricey included followup visits, and some remedial work as a rodent broke through the original wire mesh. I had some issues starting the job due to a communication problem but once we were going it was great. And, given the followups and 1 year warranty, probably good value for money, given it's the bay area! read more

These guys are great. One of my crawl space vents has been missing for a while and a raccoon family was living under my house. I couldn't find a good solution for fixing it without trapping them. These guys are pros and they solved the problem humanely. A one-way trap let the animals out but not back in. Then the the vent was replaced permanently. In the meantime they sealed up other openings they found around my house. I am rodent free and no animals were harmed. read more

I drove an hour to meet with them at 8am on a Monday in the city for an inspection of a building I manage. They asked for access to all units, so I had it prearranged with all tenants. They asked about parking ahead of time, and I told them to park in front of the garage. At 8:20am, I get a message telling me that they couldn't find parking and that we'd need to reschedule. I texted them back that they could park in front of garage, tried calling multiple times, no response... The owner Eric was unable to provide any answers or help over the phone. Complete waste of time, very disappointed. Edit to respond to Owner's comment 1: They did text me ahead of time to tell me they would be 20mins late. They were not there at 8am, I was, and waited in the rain. I can understand a mistake (poor communication with their tech), but what I find most frustrating was the lack of follow-up to apologize/reschedule, or even any acknowledgement of fault. read more

We had a mouse issue and were insanely tripped out. I called a couple places but Eric was the first one to answer and said he can have a team out here right away. Tony and Justin showed up the next day and within 10 minutes showed us all the places in our house that the mice were getting through (including the mice droppings that proved their point). They were great and made us feel a lot better about something we were really scared about. read more

I was hearing scratching noises under my front porch early in the morning for couple days and it was driving me nuts. I logged on to yelp early in the morning before 6 AM and sent a request for inspection. I received a prompt response from Eric in a few minutes. He did have one an available opening the same day and he came at the exact time he had promised. He also sent a text few minutes before arriving at my place. He did a through inspection and did give me some advice to deal with the issue. I offered to pay him since an inspection was also a lot of hard work. He refused to accept payment. He said inspection is always free ! Of course, it goes without saying that I will be calling Eric for all my future needs with pest control. read more

Informative, responsive and reliable! The rodent guy was extremely helpful in managing our nice concerns and very knowledgeable in all things rodents! read more

I like their service. On the day of inspection, Eric was transparent and suggested minimal fixes to seal the access point after I told him that we haven't heard noise from rats for the past two months. We paid online; Tony and Justin came the next day and fixed the access point within 30 minutes. The service was pretty impressive. read more

Eric is very responsive and prompt. This is his expertise and we appreciated his services very much.

I called to get a quote and Eric scheduled a time and came over. He did a very thorough inspection around my house. He ended up finding the spot where the mice were coming into house, very different from what I thought, but he obvious is more knowledgeable and was good at explaining why. It seems like he really cares about helping people. Eric was not pushy at all about offering services, unlike other people. He ended up saying we didn't really need him, and that because we already had a contractor at the time, that they could patch up the spot where the mice were coming in. Still he offered up some real good advice and suggestions about how to trap mice better. Soon after that, I trapped many mice. So I'm pretty amazed I got free useful tips and a free inspection from Eric! And would definitely reach out again if we needed further services. read more

The transition from renter to homeowner is daunting. You are responsible for so many things

I called "my Rodent Guy" based on his reviews. My mother had a sudden rat problem. She does not really believe in hiring someone because of their Yelp Reviews, I assured her that this is the best way, to hire a professional. When you call his number, it says a text will get a faster response. So I did. The next morning I receive a text asking "Who is this? What is your address? I was a little taken back, but I responded. He said he could be at my mother's between 2 and 4. Okay Great! First let me say, that the whole text thing I felt was really unprofessional. He asked nothing about the problem. I just kind got the feeling he was a little lazy . But, I will never know. He did not show, did not call. Not even a text. I even double checked the number, because this kind of behavior, I would expect from some kid on Craigslist. Not someone that has been in business a while. I cannot believe that this is the same guy, on all these reviews. Maybe he sold his business. I am upset that I gave out my mothers address to someone whom I now feel is a little shady. read more

Thanks Tony for the fast response, for the super neat rodent-proofing, and for your humane approach to our rodent problem. Really appreciate your professionalism, thoroughness, and commitment. You're the best! read more

Business sent someone out to my property and he did a good review and summary. I was excited to get the process done and over with. I followed up for a quote and NO ONE EVER GOT BACK TO ME! I emailed, texted and called. I got no response. Three weeks later, I got through and was told there had been a "family emergency" and did I still want a quote. I said Yes. Guess what? Never got one. Thanks for nothing rodent man. read more

Eric is THE GUY. Him and his team were super professional, helped to find the potential entrance of the rat, and patched it . He also placed two traps. We got it the next day. Much appreciated for the help! read more

We found out we had a mouse in our house a couple weeks ago, and after several days passing without any luck trapping, we decided to call in a professional to get some help. Tony showed up and walked us through the whole process w/how to fix the issue. Within a day, the problem was solved (thankfully we only had one mouse). I'd recommend these guys esp Tony for anyone needing some help- they know their stuff! read more

I had another company did some rat proofing years ago, he was hard to communicate with and start yelling at me plus he didn't honor his one year guarantee. I find Eric at My Rodent Guy easy to communicate what I need. Eric is very nice and respectful. Eric uses good materials and is very creative. The rats had chewed up the corner of my wall (under my pourch) about 2' or 3' high and horizontally about 12". Eric got creative and he even went beyond and put double wire mesh! I am a senior, Eric is very respectful of me NOT like some other companies that try to upsell to people like me. Thank you, Eric. read more

Eric, Tony, and Milo are consistent, reliable and get the job done. I had a rodent issue and they came out, analyzed the property, found all the rodent entrances and turned my place into a fort. Been pest free for months now. If I ever see issues again I know who to call. read more

Eric and Justin responded to me quickly (within 15 min) and was at my door 2 hours later! The helped remove a dead rodent from my crawl space, disinfect the area, and locate and seal up the hole/entry point all within 20 minutes. Eric was very direct and to-the-point while being professional and courteous. Highly recommend these guys! read more

Competent, professional and honest. What more could you ask for? Eric and his team were great and came out very fast to do a free estimate. He didn't try to oversell me and we worked together on the best plan for securing my house. Work was done very fast. Will use him for any future needs. read more

This past weekend, to my horror, dead rats appeared in the backyard. I contacted Eric on Monday morning and he responded very quickly. By early afternoon on Monday, he scheduled a same-day appointment. Both Eric and his co-worker arrived early and explained everything that needed to get done. They carefully and humanely removed the dead rats. Further, Eric assessed the outside for gaps and protected the ones he saw. They did very professional and high quality work, and it was very quick. I would definitely recommend reaching out to Eric! Thanks again. read more

Let me say this first-Eric is really knowledgeable about Rodents and all things related. He doesn't beat around the bush. He tells you exactly what needs to be done, works with you constantly (till your 100% satisfied) and gives you a fair shake on pricing. I've already recommended Eric to our friends and neighbors should they encounter such a situation.. Will only trust Eric and no one else because he earned our trust from the beginning and that says a lot about how he conducts his business. read more

Eric was very professional and knowledgeable and came right away to do an inspection of possible entry points. Highly recommend his services

Eric was very professional and knowledgeable. Told us we didn't have a problem which was a huge relief, but still did a double check of the property for us. I will definitely call him again if I need to! read more

Eric gave me a free inspection after one of my foundation vent was broken by raccoon. After confirming there's no raccoon living in the crawl space, he installed stronger vents with reasonable pricing. Very good service and highly recommended! read more

My Rodent Guy! - Broken vent - Pest Control Near Me

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I called Eric at 8 am because I had a foul odor in several rooms in my house and in the basement. He was at my house in little over an hour and as soon as he entered my house - he said it is a skunk . He checked around the house to make sure all the access areas were secured . He thinks a skunk must have sprayed in my area and and smell is coming through into my vents. He suggested I just air out my house and I should be fine . I asked him how much was the house call and he said "No Charge"! Look no further for a honest, prompt , (so many vendors never call back or don't show up at appointment time) , professional and experienced rodent control company. He is a gem and I would not hesitate to use him in the future or recommend him. read more

Super responsive (unlike other places) and great service. Took time to explain process and set expectations. And bottom line caught the rat! Would highly recommend read more

My Rodent Guy! - Pest Control Near Me

I called Eric for a rodent problem in the garage. He came next day on time for a free estimate and looked at the entire house and identified the problem and resolved it immediately. He set the trap for the rodent and gave us tips on how to handle the situation in the garage. He is sincere and honest guy and I would recommend to anyone with rodent problems. Thank you! read more

My tenants saw a mouse on 2 different occasions and requested I have it checked out. I contacted My Rodent Guy and Eric answered the phone. I explained the situation, he was very thorough and was able to take a look at my property within the next 2 days. He was very pleasant and helpful over the phone and I trusted he would be the right fit. The thing I especially liked was that no contract had to be made as I have had to do that with another rodent company in the past. Most definitely would recommend My Rodent Guy! Eric was very professional, with no beating around the bush, direct to the point, no BSin'. I appreciate that! Thanks Eric read more

Quick response. Easy to communicate with and responsive. He found a couple openings where field mice was entering my garage and laundry room. He sealed it up and came out several times. Now, I no longer have a rodent problem! And can sleep well knowing they are gone. read more

I called Eric to find out how to prevent rats from climbing on my lemon tree in my garden and to check a hole that was expanding under my neighbor's house. He checked the area thoroughly and designed a plan for an outdoor pest control system specific to our garden which has both roses and lemons (which the rats unfortunately enjoy). He spent time explaining pros and cons of various approaches, which I really appreciated! I reached out in the late afternoon and he even offered to come the same evening if we needed his services urgently. Luckily, our problem wasn't urgent and he came promptly the next morning. I really appreciated his care in checking my garden, house, and the neighbor's area adjacent to our home. I know the pest control program he set up will work well since he recommended it. Good quality work, professional and careful in his diagnosis of the problem. Thank you Eric. read more

Eric was great. Came out on an emergency call ASAP and eventually got the problem sorted after a few visits. My issue was with his employee, who asked me out - and upon leaving my house asked me to pull down my mask so he could see my face. NOT OK. read more

We had a huge rat infestation in our home ! And needed someone to come clean this out . I was so scared , and hated hearing rats run in our walls . Decided to call this new company and Eric quoted me at a great price , and he even gave me tips to keep the rats away , and prevent this problem from happening again .Thanks Eric ! Your my rodent guy read more

Eric did a great job getting rid of a rat that took up residence under our house. He sealed up all the entrances, even the ones at the roofline to keep birds out in the future. Quick, honest, and professional. read more

Had a rat that came in from a hole in the sub vent. Eric responded promptly, found the hole and helped to reinforce sub vents in my house to prevent future rodents. Very professional and high quality work, would definitely recommend if you have a rodent problem. read more

Eric was reliable, communicative, and honest! He said I didn't have a rodent problem, he didn't charge me a dime! I was shocked! Will definitely call him back if needed! read more

Eric and team were amazingly helpful. They came the same day I called. I was anxious as this was my first rodent experience, Eric calmed my nerves, was knowledgeable about the course of action and about how to extinguish the issue. Eric spent a lot of time explaining to me what to do and what not to do and definitely did not charge unnecessarily. He was very generous with his time and advice. Most importantly he knew exactly where to look for entry points and how to strategize to solve our little Mouse issue . Highly recommend to all!! read more

I cannot really rate the effectiveness of "My Rodent Guy" because he didn't show up to the follow up appointments. You might get more lucky with them but for me, reliability is a big concern. If you feel the same, then this is not your rodent guy. read more

Eric came out to assess our rodent and subsequent mite issue. From initial contact to inspection, Eric was fantastic! He did a thorough inspection and quickly assessed the problem. He also helped us come up with a plan of action moving forward. He is now officially our Rodent Guy! read more

Ten minutes after we spotted a mouse running across the living room, Eric had replied to my text asking for help. At 8 the next morning, he was here inspecting, and quickly announced he believes we have a single mouse - and don't need him! He gave us 4 classic mousetraps, coached us on how/where to deploy, and left with no charge. A few minutes later, SNAP. Our mouse is history, and Eric is one stand-up, honest businessman and my hero! read more

This review is for Eric. Throughout the process, Eric was responsive, professional, and attentive to the issue and our wishes. We contacted this company because we had raccoons living under the house and needed assistance. Eric responded immediately to a request for a quote, and was able to come out and do a free inspection. He identified the problem, laid out all of the options, and tried everything to make sure we only had to pay for what was needed. I greatly appreciate how straightforward and honest Eric was with us. We will certainly keep Eric and this company in mind should there be any more rodent issues in the future. read more