I called Sam with my air quality problem and he responded immediately. When I told him what my…read moreproblem was and how stressed out I was over it he came the same day. After talking to him and telling him my situation he started testing all my rooms and said I would be getting a detailed report in the next couple of days. I got the report the next day. Sam took the time with me to tell me how I could remedy the problem and his suggestions worked. Professional, friendly and honest. I highly recommend that you contact Environmental if you're experiencing any environmental problems. Linda K

Wanted to get environmental testing done in addition to traditional home inspection prior to home…read morepurchase. Sam was very friendly on the phone and flexible with scheduling. On the day of the actual inspection I had buyer and seller agent waiting to make sure we could get it done at 8:00am. At 8:10 called Joe and he kept on saying traffic was bad, it did not sound like he was even in the car. At 8:38 he texted me saying he is up against his next job, traffic is bad and we need to go re-schedule as he is not sure when he will get in. He knew appt was at 8am, he knew there will be traffic coming into the city and made 3 people wait. Absolutely unprofessional and unacceptable. He came through a recommendation, definitely will report back. AVOID!

Really great service. They were able to help with abatement in a timely manner, as well as…read morecommunicate efficiently. They finished our condo within the day, and was also able to help set up an air quality testing appt. Thanks, team.

Highly recommended... From the beginning to completion of the work we received a great service!…read moreKevin was very professional, took the time to explain the entire process of asbestos removal, his team was in time and did an excellent job.

We put in seven offers before we got the house we did. For each offer, we pre-scheduled an…read moreinspection as proof we were ready to get started. We booked online with Hawkeye. Each time (but the last one, obviously), we had to call them and cancel the visit. Each time they were incredibly easy to reach despite one being at 7pm and another with less than 24 hours of notice! The voices on the end of the phone each time were sweet and caring and offered just the right amount of sympathy for the lost house every time we had to cancel. Finally, we didn't have to cancel! We've had the pleasure of working with Mike and Karen, and we talked to Mark a few times. Mike and Karen did the actual review and we couldn't be happier. They were on time (though we were not...) and immediately got to work taking pictures and taking notes. We had scheduled four hours for the inspection and we used every second. They both showed kindergarten-teacher level patience with us as we followed them around and tripped over our own feet asking questions. They walked us through everything and provided context to their points to make it easy to understand. I feel like I can actually read a boiler now! They answered questions we didn't even know we had. We expected the report the next day, but it arrived at 11:01pm that night. I'm not sure if that's always the case, but our house was in great condition, so there weren't a lot of things to elaborate on, but it was still a thorough 53 pages. Having that report and knowing exactly how each aspect was examined gave us the kind of confidence that we needed to buy our first house. I really can't express how pleased we were with our treatment and you can bet that when we buy our next home, if Hawkeye Home Inspections is still around (only because we don't plan on buying another home for a while), they'll be hearing from us again!

Incompetent and dishonest. Sent an inspector dealing with personal matters who rushed our…read moreinspection. Filled a tub and immediately drained it without checking the access point for leaks. Within a couple weeks of moving in we went to clean the tub. Filled it and began running the jets only to see the water level dropping about 1/2 inch over 10 minutes. The have deflected, blamed us, lied on other sites about offering help (they sent a list of plumbers they found on google), claimed it's a "non invasive inspection" when no invasive inspection was asked for the leak is clearly visible. They are the lowest quality of inspection you can find. It was haphazardly rushed so the inspector could leave to meet up with his wife in NY that afternoon and we are paying the price. I have tried to work with the dishonest Mr. Male. He refuses to take any responsibility or offer any reasonable remed. He is also refusing to provide license #s. That in itself should tell you what type of business they run. They collect your money, show up and look around like it's an open house showing and then when there are issues they will deny all responsibility. Had they done a thorough inspection we would not be in this position. hell, if Mr Male could find a plumber capable of doing the repair he thinks is needed we would not be in this position.

Lived at one of the Premier properties managed in Fenway from 2018-2020 and I can easily say it has…read morebeen such a good experience for me. Kevin R. (who was the property manager for my building) was very prompt in replies to both emails/calls when we had any issues or inquiries even after-hours which honestly is rare and impressive for property managers. On top of that, the building itself was very well maintained with cleaners/landscapers coming regularly and also secure. Never witnessed any packages being stolen/mail being opened which again is rare for Fenway. Not sure why there are so many negative reviews as I myself am a picky person and I was happy with the way my building was being managed (perhaps just scornful tenants?). Overall being the first apartment I've ever rented, I can say that now say I have very high expectations for property managers in the future. Thanks Premier!!

If you've been wronged by this group I'd recommend filing a complaint at:…read morehttps://www.mass.gov/how-to/file-a-consumer-complaint Hard to believe this company still exists. The absolute worst of the worst. They managed my building for two years and in that time we received fines from the city for uncleared sidewalks and complaints from vendors for unpaid bills. Ultimately they just stopped paying for the emergency phone in the building elevator seemingly because they just forgot? There was never an explanation or apology. That led to a failed elevator inspection with 90 days to reactivate the phone and install working fire extinguishers. In that time they took literally no action and didn't respond to repeated emails and calls from residents and vendors. Then the city shut off the elevator.... Needless to say, avoid at all costs

Mayflower home inspections did a rush inspection on my home prior to closing they missed plumbing…read moreleaks there were obvious, electrical circuits that were shorted that they didn't test and a carpenter and infestation after having paid them extra for a pest inspection.

We had two inspectors (Andrew and Pat) join us for the inspection. They arrived early and were…read morewaiting for us. They were able to split some tasks to finish in less than 2 hours while still being very thorough. They were patient and answered any and all questions we had. The final report was delivered less than 24 hours later.