Love this store Staff is very friendly and knowledgeable…read moreAndrean the manager was extremely helpful when I was looking for a particular brand of dog food. although they were out of stock in in the brand I was looking for she took the time to check packages and find something very similar to what I needed the store is clean and does not have that pet store odour at other stores sometimes have We get our dog supplies, food dishes leashes collars all kinds of accessories, as well as our fish and Fish Supplies Will continue to go back to the store

I bought 150 large Dubai roaches, which are the size of a penny, from this place. Some were even…read moresmaller and it cost $50, which is a total rip-off. If you're looking for good-sized roaches for your lizard, don't come here. You'll be overpriced for roaches that aren't worth it.

Long-story short, 1)…read moreMy boy loves the 2 new toys the owner suggested. 2) She also hooked me up with these dried fish snacks (for him, not me). They're great. He was all over them. 3) She made the shopping experience very pleasant even when I was in a foul mood. Thank you.

The owner is wonderful and really helpful! She gives my pup a treat every time we come in and…read morealways has something for me when I ask for a specific type of product. My dog and I both really enjoy our visits!

I have known Ned, the owner, for going on 40 years. He and the rest of his staff are knowledgeable,…read morefriendly and work hard for your business. In this day of overwhelming internet domination, remember that the Madison Pet Shop is part of what makes this town great. If we lose this, we lose a little more of the heart and soul of the place we call home. Shop here, they are great folks and deserve your patronage.

Really nice pet store. Customer service was great. Friendly and Very helpful with great selection!!read more

I was so excited when Dukes opened up right around the corner from me. finally a place my dog and i…read morecan walk to together and shop! i have a pit mix and some people can be ignorant and judgmental, but from day 1 Kim and her mom have been so warm and welcoming to both my dog and I. now a few years later athena LIVES for her walks to Dukes Pen den to visit Kim and her mom and see all the goodies they have. her favorite is hands down the raw bar!

From the owner: Duke's Pet Den specializes in all natural pet food and treats for dogs and cats. If we don't carry…read morea specific brand of food, we will order it for you. We are starting our delivery services to accommodate our customers who don't have the time to get to the store, or just want the convenience of the goods at your door.

Great store with responsive managers and owner. Always great me with a smile…read more Full selection of organic and allergy sensitive foods, very fair priced, will carry to your car

Lovely store! The dog food selection is extensive, healthy and makes me feel good about what I'm…read morefeeding my pets! Great customer service to top it off.

PetSmart is a bit different from what I'm used to. (My experience has been more with PetCo.)…read more PetSmart has a little more warehouse-ish vibe to it, not that the "vibe" is really relevant to this review. So, the main positive to PetSmart was the variety of different dog foods that they had. They had a lot of Blue Buffalo (including at least one variety that I hadn't seen before). They also had a ton of Nutro (which my dog doesn't seem to like for some reason, but which has a good reputation as far as I know). They also had a fair selection of Wellness, and a small selection of Castor & Pollux. I didn't look to hard at them, but it seemed like they also had a good variety of foods like Pedigree, Alpo, Iams, Hill's Science Diet, etc. The staff was also very friendly, which is nice. There were two major negatives in my opinion. The first was that I couldn't seem to find Merrick anywhere. To be fair, I didn't ask for help finding it, but if they did have it, they couldn't have had much. I looked through all of the dog food aisles. This wasn't a huge deal for me, as this PetSmart is a little further than I would typically go for my every day pet store. Otherwise, it would be a big issue. As far as I know, there is no other dog food with a reputation for being healthy that offers such a wide array of creative dog foods. Since my dog is spoiled, and will not eat the same food over and over again, having odd varieties like Hawaiian Luau, Turducken, Brauts & Tots, etc. is very helpful. The other major detractor for this store, in my opinion, was that they really seemed to showcase unhealthy options for foods, treats, and even tooth / breath care. It's not a huge deal, since they had most of the healthy alternatives, too. You just weren't going to find them in the front of the store or on end caps.

Unprofessional and rude staff, specially the grooming salon manager Tina, who wanted to charge me…read morean extra fee for late appointment, for being "6 minutes late" as my dog had to stop outside the store to poop. I will never come back and I don't recommend if you truly care about your dog. If they're rude like that in front of a dog owner, I won't trust them with my dog behind the doors. I have talked to Petsmart manager and she apologized and said no fee should be applied for 15 minutes delays. No excuses for the Grooming Salon manager.

Every time I go in, the staff is always so welcoming and nice. The atmosphere is clean and friendly…read morebut I bought 1,000 mealworms from here the other day and when I opened it most of them were dead. I don't know if that the container issue or what but if the packaging says 1,000 I'm going to expect 1,000 even if they are in a refrigerator now for my gecko I have to take time to figure out which are alive or dead so it's very very tedious I won't be buying any more mealworms in bulk from this store again!

Every time I come here I'm always treated really good. All those the service is good, the…read morecleanliness throughout the store was good however the water fountain was disgusting, obviously I wasn't drinking for it most likely it's for the animals that come In but there's no reason there should be algae growing it's just nasty and a health hazard for our pups. As far as the quality of food it's amazing and never have an issue

I stopped in Well Bred and was happy to see a well-stocked, organized store with some quality…read moreproducts. I discussed a few topics with a SEEMINGLY knowledgable gentleman at the cash register. I had an appointment up the road and came back after I was done. I had left a message with my dog's dermatologist regarding a supplement (Adored Beast) recommended by the salesman at Well Bred. I had some questions regarding antlers. My dogs had 2 different experiences from 2 different sources. The first pair of antlers broke after 2 or so weeks. The second pair never broke but have worn down significantly. I mentioned that the previous antlers were whole and approximately 7-8 inches long. He asked, "How large are the dogs?", "Are they aggressive chewers?" A puppy, 35 lbs..., and a 2-year-old, 55 lbs. They are aggressive chewers, in my opinion. The man suggested split antlers in the largest size, "more bang for the buck," he added. I happily paid the exorbitantly high price of $80 and change for the pair. Fortunately, I monitored them while they worked on the antlers. Approximately 10 minutes later, they had each broken huge, pointy shards off the antlers. This is not normal. The price aside, why would Well Bred sell something so potentially dangerous? Why would anyone be encouraged to buy something that could have very well landed my dogs in the emergency room? I called the next day and spoke to a woman I believe to be the manager. She apologized profusely and suggested maybe I should consider a more appropriate chew object for my dogs. Oh really? That's why I came to your store and had a lengthy discussion with your sales person. The last antlers I bought NEVER broke. I was told they are not supposed to. I no longer trust the advice of the sales help at Well Bred on any topic. The star is for a neat and clean store.

The staff here is super helpful and friendly. My dog was very comfy here. They have lots of treats…read moreto choose from. Some better than the major pet stores. They have a groomer there too, appointment needed, prices look good. One stop shop for my dog. This is my new place!!

I brought in my small dog looking for harness where he couldn't slid out of. Worker was in middle…read moreof something and help me out with such ease and he find the perfect harness for my dog.

The good: I have gone here for supplies, dog food etc over the years and always to give my 2 small…read moredogs self-baths. Today was horrible when I went to give their baths!!!! There are 3 tubs-2 large( which were being used w very large dogs) & one in the middle for small dogs. I washed my first pup & then the owner in the left began to blow dry her -obviously unbrushed- dog sending white hair EVERYWHERE! All over me, in my mouth, on my dogs, into my tub area and into the air! I just felt at a certain point that she was blowing it at me intentionally because she saw how annoyed I was. When I mentioned it to a manager and I asked him how long she would be because there is a 30 minute limit posted. I had been there for almost for 30 minutes already( set my timer)-she had certainly exceeded her limit! The manager simply said " I don't know" & walked away. I left with my wet dog and did not bathe my second dog. Not sure I will return to this location ever again. Horrible customer service.