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Millburn Pet Shop

4.7 (3 reviews)
Closed 9:00 am - 5:00 pm

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PetSmart

PetSmart

(26 reviews)

This store should be CLOSED !!!! I don't know how they are allowed to operate in this conditions …read more The store is dirty and messy . I went there to look at some fish and they had a bunch of Betta fishes DEAD in the containers and the very few that were alive obviously won't make it for much longer . The tanks where the fish are . Are extremely dirty with cloudy water and some have dead fish on the bottom of the tank . TERRIBLE MAINTENANCE , not to mention all the fish are dying because they don't have proper care . DEFINITELY would never buy anything from this place and add to my tank , not to mention the whole store is just messy and dirty . This locations should NOT BE ALLOWED TO OPERATE !!!!

The people who work at this petsmart location are amazing! We were recently visiting family in the…read morearea and needed a quick dog grooming but actually live about 2 hours away. Since we had time to kill waiting for our dog we visited the fish and reptiles where Irene worked. She is the most enthusiastic animal lover I think I've ever met! Then the salon team...I can't even put into words how accommodating they are! They took us last minute and treated my dog like family! They were efficient, knowledgeable and incredibly friendly. Then when we checked out, the cashier (whose name I cannot remember) was a doll! She got me some coupon discounts for my next visit and entertained my son...I could tell she was a fellow mom! Overall, I had such a great experience with this visit that I had to remember to come review it!

Petco

Petco

(27 reviews)

I do not typically do things like this but this crossed a line. ANIMAL ABUSE AND NEGLECT!!!…read more Petco at 2706 US-22 in Union, NJ you should be disgusted with yourself. I dropped off my dog (Teddy) at Petco grooming at 11:45AM for his appointment. I recieve a text message at 2:06 (OVER 2 HOURS SINCE BEING DROPPED OFF) that he was "not liking the blow dryer" and stating that the groomer "has to tend to her other dog appointments" I respond to the text message. I than did not receive a call or text from 2:06-4:00 (I got to the store at 4pm and another dog was on the grooming table) When I get there I find out that he has been in A CAGE the whole time after his bath (OVER 5-6 HOURS) so he can "air dry" He was completely ignored and neglected for hours on end while you are tending to other dogs and playing musical chairs with appointments. The groomer was visibly working with other dogs while my dog sat in a cage, are you kidding me? The kicker of this whole interaction was when I asked if he was done being groomed she told me it will take another 2 hours to finish him and if I wanted to "wait it out" I walked out the store with my dog wet and not groomed at 5:22pm- 5 HOURS AND 37 MINUTES AND YOU HAVENT DONE ANYTHING BUT BATHE HIM. This isn't just about bad service, it's about neglect. You do not keep someone's pet locked up half the day because you do not know how to manage your schedule correctly. He has been crying and shaking since leaving the groomers. I will never forgive this place for how they treated my baby and I will take it all the way there if needed

Straightforward pickup of my online order but with my PayPal payment they were able to give me a…read moregift card on the return vs send back to PayPal. They have a lot of snacks and toys and supplies, live fish and some gerbils. Adoption services and a grooming counter to one side of the store. However light on staff, had to wait a bit at the registers.

Discus Madness

Discus Madness

(31 reviews)

I spent nearly $200 on tank products only. An employee advised me to buy from them the used sponges…read moreinstead brand new because they contained beneficial bacteria. Later, on night I saw what appeared to be a large number of parasites (see attached pictures). I obviously didn't want that in my home, so I discarded the sponges. When I returned to the store, he looked at me as if I was ignorant for throwing both sponges away, and the only explanation he gave me was, "Those are worms we feed to the fish here, and they hide in the sponges." They didn't even apologize for not mentioning the worms, nothing at all beyond what I described above. It was so upsetting. I ended up cleaning and throwing everything out that same night, driving myself crazy over it... horrible experience with them. Edited: It's crazy how other customers in their reviews (old post on Google ) are also talking about parasites and worms from this store. Thank God I didn't buy any fish. I only bought things to get the tank ready - plants (which went straight into the garbage), air system; air pump, tubing, sponges, a heater, and other accessories, but no fish. This place is disgusting. I wish I could post the video.

I was nervous about adding these fish to my collection called and spoke to the owner then placed an…read moreorder on line delivered via UPS. Well packed with excellent instructions for adding new fish. Great quality and color. Larger than expected. I made a mistake entering my address a second quick call issue fixed. Excellent arrive alive fish warranty.

Millburn Pet Shop - petstore - Updated May 2026

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