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Watertown, NY

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My Nails & Lashes

3.7 (3 reviews)
Closed • 9:00 am - 7:30 pm

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Response time

10 hours

Response rate

70%

Services - My Nails & Lashes

Manicure

Manicure and pedicure

Nail fill-in

My Nails & Lashes Photos

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Ask the Community - My Nails & Lashes

Xu Nails & Lashes - Cut by one of employees

Xu Nails & Lashes

2.4(16 reviews)
1.1 mi

I went in for a walk-in pedicure on Saturday 3/28 and was seated fairly quickly, which I…read moreappreciated. However, my experience quickly went downhill once the service began. It took about 5-10 minutes for the technician to come over and start. When she asked how short I wanted my toenails trimmed, I clearly explained that if they were cut too short, I tend to get ingrown toenails--especially on both sides of my big toes. Despite this, while trimming my left big toenail, she used cuticle cutters to cut deeply into both sides of the nail. It was extremely painful, and I was visibly uncomfortable the entire time. Although she applied antiseptic afterward, the damage had already been done. When she moved on to the other foot, I was so concerned about a repeat of that pain that I told her I didn't have issues with that nail, even though I actually do. I never asked for ingrown toenail treatment--only that my nails not be cut too short--so this was both unexpected and upsetting. Today, my left big toe is red, swollen, and painful to walk on. I've been applying bacitracin and keeping it covered, but it's clearly irritated from being cut too aggressively. Unfortunately, I will not be returning. This experience was painful and avoidable, and it felt like there was a significant miscommunication during the service that led to it.

Worst nails I've ever received. They rushed the acrylic nail service so much it only took about 25…read moreminutes. Not only did they not cut my cuticle and left my thumb bleeding, but they do not use clean tools, and completley ignored my requests. I asked for long, round tip nails. As you can see that is not what i received. They completely ruined my nail beds and cuticles. Do not come here

Photos
Xu Nails & Lashes
Xu Nails & Lashes - Horrible work. Will NEVER go here again.

Horrible work. Will NEVER go here again.

Xu Nails & Lashes - Left toe is red and swollen.

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Left toe is red and swollen.

Lashes By Jessica Pitoniak - Lash extensions look so natural!

Lashes By Jessica Pitoniak

5.0(1 review)
57.2 mi

I love my lashes! I don't know how I am the 1st to review Jessica! She's been in the lash business…read morefor well over 6 years (the length of time I am unsure but I know she has done exclusively lashes for 6 years and prior to that she did lashes and other services). She's located upstairs in a converted house that specializes in beauty/spa services. I found her through Groupon. I've only ever gotten lash extensions once for my wedding back in August. At the time, I had no idea what lashes were supposed to feel like. I had nothing to compare it to and therefore thought my first experience was nice. However, after going to Jessica, I realize that my first lash experience at the other salon was immensely subpar. With Jessica, I do not feel my lash extensions one bit. I feel 100% naked and natural. It doesn't hit my eyelid area and it is so natural looking. With the other place, I could feel that I was wearing eyelash extensions and you could visually see it. With Jessica's, the false extensions blend seamlessly with my natural ones and you cannot tell one from the other. With the previous service I got, there were 3 lashes clumped into one piece and the density of the lash were thicker and different looking than my natural ones so you could see the sparse areas where my natural lashes were and the clumped areas where the falsies were. In pictures, it looked fine but up close you could see the difference. With Jessica's, it is so extremely natural and comfortable. It gives me the boost I want without looking like I tried too much or overdid it with makeup. I didn't want to show up to work one day and have people look at me like "whoa! lashes." Jessica didn't need much explanation to understand what I was going for. She worked very professionally and the process took 1.5 hours. She asked me if I wanted the look of eyelashes with mascara (natural looking) and I said yes. I got exactly that! She chose the shortest false lashes she had, which were a little longer than my own. I absolutely love these lashes and want to keep them forever.

Photos
Lashes By Jessica Pitoniak - Natural lash extensions

Natural lash extensions

Lashes By Jessica Pitoniak - Extensions

Extensions

Lashes By Jessica Pitoniak - Lash extensions

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Lash extensions

My Nails & Lashes - othersalons - Updated October 2026

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