Horrible customer service the older woman insulted my husband right in front of our faces and the…read moreguy there doing my toes for a lack of better words looked dirty and like he'd just woken up, and never had done pedicures a day in his life. It was sloppy and uncomfortable and 64$ for us to get our nails trimmed and bad quality lotion put on our legs. I decided against the nail polish aside from a CLEAR COAT and thank god because even that wasn't done right. DONT WASTE YOUR MONEY. I wish I could refund my TIME!

I really love my nails. Like really really love them. This is the first time I really love my nails…read morefor an affordable price as well. I like their nail salon I will be back, everyone was nice. I was a walk-in and they took very good care of me! Quin made sure my nails were done to perfection. They had really affordable prices for great quality nails. I will definately be back in two weeks!!!

Gel fill in spa pedicure is what I had done today great service I've been her a handful of times my…read morenails never break or crack and anything that needs to be addressed to fix them does . Appointments are recommended and be prepared for at least an hour but well worth it and nice friendly staff.

Pretty decent for watertown NY. I got nails down for hoco and I am very happy with the service and…read moreeverything. Price was $60. Not many color choices. Only thing I didn't like was the fact that I was charged $15 for a solid color on my toes with my own polish, along with the fact that they drill your cuticles off and don't put any product on them before doing so. I would recommend

I went in for a walk-in pedicure on Saturday 3/28 and was seated fairly quickly, which I…read moreappreciated. However, my experience quickly went downhill once the service began. It took about 5-10 minutes for the technician to come over and start. When she asked how short I wanted my toenails trimmed, I clearly explained that if they were cut too short, I tend to get ingrown toenails--especially on both sides of my big toes. Despite this, while trimming my left big toenail, she used cuticle cutters to cut deeply into both sides of the nail. It was extremely painful, and I was visibly uncomfortable the entire time. Although she applied antiseptic afterward, the damage had already been done. When she moved on to the other foot, I was so concerned about a repeat of that pain that I told her I didn't have issues with that nail, even though I actually do. I never asked for ingrown toenail treatment--only that my nails not be cut too short--so this was both unexpected and upsetting. Today, my left big toe is red, swollen, and painful to walk on. I've been applying bacitracin and keeping it covered, but it's clearly irritated from being cut too aggressively. Unfortunately, I will not be returning. This experience was painful and avoidable, and it felt like there was a significant miscommunication during the service that led to it.

One of the employees was very rude and mean and aggressive towards me, and didn't give me the right…read moredesign

This is pretty much the best thing Watertown has to offer for these kinds of services. I've been…read morecoming here so many times just for a mani and pedicure and have yet been disappointed. The staff here is friendly and literally take their time with you and don't try to rush you out like some places I've been in the area while they see a crowd. They are well staffed and just simply professional at all times. They offer you light refreshments such as juice or water and even a snack while you wait or being worked The salon itself is always very clean and sanitized throughout the day and after each client. It's a great feeling when you have the assurance that the instruments are properly being cared for as well. I can say, all of the techs do an awesome job but my favorite is Ms. Helen, she's always who I recommend and request when I come. It's literally worth the money, I know some areas the prices may be a little cheaper but what I always say is you get what you pay for. It's definitely worth every penny. They also have rewards cards so after about 9 visits you receive a 20% discount off your service or a free manicure or waxing.

my gel pedicure came out well. unfortunately my finger nails are very sensitive to gel and I have…read moreto use dip powder. The tech did a horrible job and when I asked if could be corrected - I was even willing to just take a plan manicure- she said I'm not fixing it and walked out and drove off. I am still sitting here waiting for someone to come and fix my nails. I don't recommend this establishment. I am never coming back.

Jodi did a great job, best nails in a long time! Her place is very cozy, clean and welcoming!!…read moreHighly suggest

I've been going to Jodi for the past ten years for manicures and an occasional wax. She is very…read moreclean, friendly, and professional. She uses the best of the best products and you can always be sure you are getting good, quality work. I recommend her to anyone for all things nails and waxing!

9/10 I have a good experience... can depend on which tech I get. Do have great pedi's hot wax for…read moremy hands in winter

Today was the 4th time I was there 1st time mani and pedi nice lady did an ok job . 2nd time the…read morelady wasn't there and some man said he knew what I wanted but he didn't he added some goop to my nails I wanted just a manicure, and polish. Didn't get the manicure 3rd time my lady was there she did a great job. Today a different man, "oh I know about manicures". Well he didn't my hand never touched a bowl of warm water, he cut off my beautiful nail I said no, no cut but he continued I should have gotten up an left. He laughed because my nails are very thin due to a vitamin problem I have. that is why I just wanted a hardener and gel polish. I am done will not go back If you go do not let them talk you into seeing a man, they have no clue was a manicure is. I say go elsewhere

Mr Ken fixed me up with a full set of nails. I'm looking forward to returning this week! 4 stars…read moreonly because we disagreed about whether to use pink or clear overlay. The nails turned out beautifully, just too pink on my nail bed. We'll fix that tho!

I went to vip nails because I was recommended there and I has vary high standards everyone was vary…read morefriendly but once the male tech got to the line work he did it vary fast and carelessly after he told me my design I requested was no problem and after the matter he flaunts me around to all the other techs as they laugh at how bad my nails look it was so bad I went to go give them a tip out of the grace of my heart for their time they gave, me it back because of how bad they treated me I could go on but that should suffice.I hope the male tech reads this so he and the rest of the techs feel ashamed and realize why they never get any business

I have been coming here for almost two years now and have never had a problem booking an…read moreappointment or with any of my appointments. Typically, I come for a wax and always feel welcomed and comfortable throughout the process. During a recent visit, I decided to ask about facials (I've never had one before). Laurie (the owner) explained several to me that would be beneficial for my skin concerns. I booked an appointment for the four layer mask facial and nervously went to my appointment. After she brought me down to the room where the procedure was to be performed, she explained the series of events to be expected. Throughout her explanation she asked if I had any questions. She was very welcoming and comforting and provided a fantastic explanation for what was to be expected. After undressing and getting comfortable on the table she came in and began my facial. It was an AMAZING experience and I highly recommend it to everyone! The aromas of the product and the room were relaxing; the subtle music in the background helped me to unwind. I felt as though I was being transported to another place. Her expertise with facials made each phase feel like second nature for her hands. I am beyond words by how impressed I am from this experience. As I mentioned, this was my first facial every and so I don't have anything to compare it to, but I will definitely be setting the bar high for my future facials. I walked out of my appointment feeling extremely relaxed and my face feels softer than a baby's bottom. Honestly, I'm not sure when my face has ever felt this great! I will be back for more!

This is one of the most relaxing day spas I've been to in the Watertown, NY area. It isn't the most…read moreluxurious but it is very personal and comfortable. Harmony does an amazing job of meeting your needs and making you feel welcome and rested no matter what service you're there for. Their services are plenty. They have everything from massages to manicures to body scrubs and sauna sessions. This spa does lean more towards a feminine atmosphere than a unisex one, but they serve both men and women. My husband goes for massages with me occasionally, and never regrets the decision. We both enjoy the experience.

I came here with a friend but I didn't get any services. The sweet old woman was very kind and did…read morean amazing job for my friend. She gets a 5/5. The younger Asian woman (who I assume is the owner) was speaking so rudely and condescending towards toward the old lady. The poor woman was sweating bullets!!! My review will be continued...after my services

Unfortunately after getting a gel manicure Friday evening, this just happened and it's Wednesday…read moreevening. I have not been excessively washing my hands so was very sad when I put my hair back in a pony and part of the nail polish got caught and then the entire layer came off. Maybe it's a one off but I wanted to share.

I went for a facial waxing. Paige is SUPER. She fixed me up and had me feeling amazing…read more The location is great and the shop is very clean. Everyone was friendly. If you need a facial service, I definitely recommend Paige. I am also going to schedule an appointment to get my haircut.

Nathalie was professional accommodating and got je in early despite how busy this place is . I'm…read moreuse to getting my hair done by a stylist who is agency represented ...Nathalie didn't disappoint and did a complete and wonderful job. There's us parking in the front and back and each artist is their own boss; the salon is always busy from what I can tell so maje an appointment.