my gel pedicure came out well. unfortunately my finger nails are very sensitive to gel and I have…read moreto use dip powder. The tech did a horrible job and when I asked if could be corrected - I was even willing to just take a plan manicure- she said I'm not fixing it and walked out and drove off. I am still sitting here waiting for someone to come and fix my nails. I don't recommend this establishment. I am never coming back.

What a gem! Experienced professional took his time with my fill and nail reshaping and was very…read moreamicable. Relaxing music, lovely atmosphere. The price was reasonable and I am happy happy!

Henry is absolutely amazing! He is really great with detailed designs and will match inspo pictures…read morereally well. He really takes his time to get the shape perfect, which I really appreciate. Thank you!!

From the owner: Welcome to My Nails & Lashes, your ideal destination for high-quality nail care services in…read moreWatertown, NY. At My Nails & Lashes, we provide a luxurious and comfortable space for you to relax and enjoy perfect beauty treatments. Our professional and experienced staff at My Nails & Lashes are dedicated to providing the best nail care services. Each team member undergoes thorough training and continuously enhances their skills to meet our customers' needs. We listen and understand your requirements to offer personalized and attentive service. At My Nails & Lashes, our mission is to deliver exceptional beauty experiences. We use high-quality products and the latest technology to ensure your safety and satisfaction. My Nails & Lashes is not just a place for beauty treatments; it's a haven for relaxation and comfort after a busy day.

I have been coming here for almost two years now and have never had a problem booking an…read moreappointment or with any of my appointments. Typically, I come for a wax and always feel welcomed and comfortable throughout the process. During a recent visit, I decided to ask about facials (I've never had one before). Laurie (the owner) explained several to me that would be beneficial for my skin concerns. I booked an appointment for the four layer mask facial and nervously went to my appointment. After she brought me down to the room where the procedure was to be performed, she explained the series of events to be expected. Throughout her explanation she asked if I had any questions. She was very welcoming and comforting and provided a fantastic explanation for what was to be expected. After undressing and getting comfortable on the table she came in and began my facial. It was an AMAZING experience and I highly recommend it to everyone! The aromas of the product and the room were relaxing; the subtle music in the background helped me to unwind. I felt as though I was being transported to another place. Her expertise with facials made each phase feel like second nature for her hands. I am beyond words by how impressed I am from this experience. As I mentioned, this was my first facial every and so I don't have anything to compare it to, but I will definitely be setting the bar high for my future facials. I walked out of my appointment feeling extremely relaxed and my face feels softer than a baby's bottom. Honestly, I'm not sure when my face has ever felt this great! I will be back for more!

This is one of the most relaxing day spas I've been to in the Watertown, NY area. It isn't the most…read moreluxurious but it is very personal and comfortable. Harmony does an amazing job of meeting your needs and making you feel welcome and rested no matter what service you're there for. Their services are plenty. They have everything from massages to manicures to body scrubs and sauna sessions. This spa does lean more towards a feminine atmosphere than a unisex one, but they serve both men and women. My husband goes for massages with me occasionally, and never regrets the decision. We both enjoy the experience.

On Time for my appointment, no waiting. Great Cut & Style and reasonably priced. Will return.read more

Exceptional service and creativity. I was a bit nervous at…read morefirst going with this new color red/purple with pink bangs, but trusting Shyanne the way I always do she went above and beyond. I'm obsessed with this color

9/10 I have a good experience... can depend on which tech I get. Do have great pedi's hot wax for…read moremy hands in winter

Today was the 4th time I was there 1st time mani and pedi nice lady did an ok job . 2nd time the…read morelady wasn't there and some man said he knew what I wanted but he didn't he added some goop to my nails I wanted just a manicure, and polish. Didn't get the manicure 3rd time my lady was there she did a great job. Today a different man, "oh I know about manicures". Well he didn't my hand never touched a bowl of warm water, he cut off my beautiful nail I said no, no cut but he continued I should have gotten up an left. He laughed because my nails are very thin due to a vitamin problem I have. that is why I just wanted a hardener and gel polish. I am done will not go back If you go do not let them talk you into seeing a man, they have no clue was a manicure is. I say go elsewhere

WOW!!! So I move to New York about 2 months ago. I have been having a hell of a time finding a…read morequality nail salon that does a decent pedicure... y'all I think I found my nail salon!!! First impressions this salon is super serious about COVID-19. It's the first salon that took my temperature and made me sign a paper stating that I didnt have symptoms, or wasn't pending results. Pretty cool. Additionally, I had to sign in.. so I'm sure that if someone came up positive, I would be contacted. This salon was Uber clean!!! Every pedicure bin was covered and each item used on me was individually sealed. So no reusing of nail files, loofah, buffers, and their instruments were in a sterile container. Very nice. They DIDN'T RUSH MY SERVICE!!!! Oh my gosh!!! I loved every bit of it!!! I am one that goes for pedicures to relax and enjoy the service. I got the spa deluxe.. it has the crystals... which are like a jelly substance.. I had never experienced it before.. and got to swirl my feet in it for 10 minutes!!! And THEN had paraffin wax for 10 min and THEN hot stone massage for 10 min and then another massage for 15 min!!! This is all in addition to the usual pedicure stuff and painting of my toes!! Oh and LET ME TELL YOU ABOUT THE POLISH!!!! DAMN!! They have AT LEAST 100 gel (shellac) colors to choose from.. and if you are like me.. a SHIT TON of SPARKLY colors!!! Oh and they even have "cat eye" colors.. which are sooooo cool. My pedicure was only $65. So VERY budget friendly. And this was the top of the line. They do have cheaper options. Oh and I also had them wax my eyebrows... forgive the tired momma eyes!!! Its been a long night...lol but my eyebrows are at least in point ;) they did a fantastic job and only charged $12. Pictures are of my eyebrows and the jelly crystals.. they were soooo fun!!!! I highly recommend this place and will most definitely be back!

I was treated extremely rudely by Tina at my appointment yesterday for a fill and gel polish. My…read morefirst two times she had been professional and pleasant. Yesterday she literally sneered at me throughout my appointment acting as if I was a burden to her and that she didn't have the time to do me as she was so busy. The final straw was when she started to apply the gel polish I had picked out. She stated that the polish I picked out was no good. She didn't explain why but just kept repeating it. She walked away and said she would come back after I picked another polish. I picked another one in the same pink color family. She again said "no good" and basically threw the bottle on the table. She handed me another group of swatches and told me to pick one. None of them were even close to what I wanted. Eventually she handed me another one that worked. Again sneering and stomping around throughout. Not a Spa service,downright rude! When I gave her a $5 tip(that she did not deserve) she again sneered at me, did not thank me and did not say goodbye. I will never return to that salon. (My sister was with me and could not believe how I was treated) they lost 2 customers !

Gel fill in spa pedicure is what I had done today great service I've been her a handful of times my…read morenails never break or crack and anything that needs to be addressed to fix them does . Appointments are recommended and be prepared for at least an hour but well worth it and nice friendly staff.

Pretty decent for watertown NY. I got nails down for hoco and I am very happy with the service and…read moreeverything. Price was $60. Not many color choices. Only thing I didn't like was the fact that I was charged $15 for a solid color on my toes with my own polish, along with the fact that they drill your cuticles off and don't put any product on them before doing so. I would recommend

I always go here for pedicures and eyelashes and turns out amazing every time! xu does my lash's…read morewhile kathy or aaron do my pedicures, and i couldn't ask for better service! gives off comfort vibes!

I went in for a walk-in pedicure on Saturday 3/28 and was seated fairly quickly, which I…read moreappreciated. However, my experience quickly went downhill once the service began. It took about 5-10 minutes for the technician to come over and start. When she asked how short I wanted my toenails trimmed, I clearly explained that if they were cut too short, I tend to get ingrown toenails--especially on both sides of my big toes. Despite this, while trimming my left big toenail, she used cuticle cutters to cut deeply into both sides of the nail. It was extremely painful, and I was visibly uncomfortable the entire time. Although she applied antiseptic afterward, the damage had already been done. When she moved on to the other foot, I was so concerned about a repeat of that pain that I told her I didn't have issues with that nail, even though I actually do. I never asked for ingrown toenail treatment--only that my nails not be cut too short--so this was both unexpected and upsetting. Today, my left big toe is red, swollen, and painful to walk on. I've been applying bacitracin and keeping it covered, but it's clearly irritated from being cut too aggressively. Unfortunately, I will not be returning. This experience was painful and avoidable, and it felt like there was a significant miscommunication during the service that led to it.