I have been coming here for almost two years now and have never had a problem booking an…read moreappointment or with any of my appointments. Typically, I come for a wax and always feel welcomed and comfortable throughout the process. During a recent visit, I decided to ask about facials (I've never had one before). Laurie (the owner) explained several to me that would be beneficial for my skin concerns. I booked an appointment for the four layer mask facial and nervously went to my appointment. After she brought me down to the room where the procedure was to be performed, she explained the series of events to be expected. Throughout her explanation she asked if I had any questions. She was very welcoming and comforting and provided a fantastic explanation for what was to be expected. After undressing and getting comfortable on the table she came in and began my facial. It was an AMAZING experience and I highly recommend it to everyone! The aromas of the product and the room were relaxing; the subtle music in the background helped me to unwind. I felt as though I was being transported to another place. Her expertise with facials made each phase feel like second nature for her hands. I am beyond words by how impressed I am from this experience. As I mentioned, this was my first facial every and so I don't have anything to compare it to, but I will definitely be setting the bar high for my future facials. I walked out of my appointment feeling extremely relaxed and my face feels softer than a baby's bottom. Honestly, I'm not sure when my face has ever felt this great! I will be back for more!

This is one of the most relaxing day spas I've been to in the Watertown, NY area. It isn't the most…read moreluxurious but it is very personal and comfortable. Harmony does an amazing job of meeting your needs and making you feel welcome and rested no matter what service you're there for. Their services are plenty. They have everything from massages to manicures to body scrubs and sauna sessions. This spa does lean more towards a feminine atmosphere than a unisex one, but they serve both men and women. My husband goes for massages with me occasionally, and never regrets the decision. We both enjoy the experience.

I went for a facial waxing. Paige is SUPER. She fixed me up and had me feeling amazing…read more The location is great and the shop is very clean. Everyone was friendly. If you need a facial service, I definitely recommend Paige. I am also going to schedule an appointment to get my haircut.

Nathalie was professional accommodating and got je in early despite how busy this place is . I'm…read moreuse to getting my hair done by a stylist who is agency represented ...Nathalie didn't disappoint and did a complete and wonderful job. There's us parking in the front and back and each artist is their own boss; the salon is always busy from what I can tell so maje an appointment.

Renee is an amazing hairdresser and colorist. I come in with…read morea complex idea and she's able to put it into reality (reddish brown with highlights and lowlights and some blonde too hahaha this is for real, and it came out amazing). She's extremely smart and professional and is really great at helping clients get to their desired dream hair. I'm from the Washington DC area and was worried about finding a new stylist in Watertown, luckily I choose Renee and have always left looking and feeling AMAZING!

I've had a few massages with massage therapist Sarah Vasquez and she is wonderful! Despite knowing…read moremy preferences, she always asks just in case something has changed which I always appreciate and I leave feeling much more relaxed. Fair prices but book months in advance as she is books pretty quickly. I recommend!

called for a blowout & straightening but they said they only specialize in white people hair not…read moreevery white person has straight hair only differnce is my skin color & I am mixed & curly hair my hair is curly and long don't see a difference lol people are crazy don't book with them especially if you have curly hair since they can't specialize in colored girls hair.

The staff is very attentive here. Came early for my hair appointment and while I waited each person…read morethat walked by asked if I had been helped already. Jessica was my stylist and was very friendly and professional. She asked specific questions about what I was looking for which was great! I felt listened to and taken care of. She even offered to style my hair after I told her it was my birthday. I normally get my haircut once a year but I think I might have to go more frequently since I am so happy with my haircut. This was my first time getting my hair cut with Jessica she is a great stylist and I highly recommend her! I will be making another appointment with her!

Heather did a wonderful job on both my cut and color. She carefully made sure it would blend…read morecorrectly and it came out perfect and natural looking despite its unnatural color! I also dread the blow drying process because I have a sensitive scalp but with Heather for the first time it was painless! Thanks :)

They are all very nice. Unfortunately have had a horrendous dying experience, in which I asked for…read morea full head of medium blonde and received white highlights. I understand hair is difficult to work with sometimes, but this is just next level bad. Despite this, the hair cut I received was excellent and exactly what I wanted. However, if you're looking for a dye, I would suggest going somewhere else, just to be safe :/

On Time for my appointment, no waiting. Great Cut & Style and reasonably priced. Will return.read more

Exceptional service and creativity. I was a bit nervous at…read morefirst going with this new color red/purple with pink bangs, but trusting Shyanne the way I always do she went above and beyond. I'm obsessed with this color

Only just discovered this place a couple months ago (it's right next to a yoga studio I frequent),…read moreright in downtown Watertown. It's a full service salon (minus nails) with about 8 hair stations when you first walk in, and a separate aesthetics area tucked away in the back. It is right on public square, so parking is a pain on the street, but I was told that there's also a parking lot tucked behind it that is much easier to deal with. I only knocked a star off because of the prices -- although they are the best prices in the area for Brazilians ($70 initially, then $60 from then on with recurring appointments). I've seen Hilary twice now, and she makes the process as quick and painless as possible. Plus she's fun to chat with, and knows a lot about the area -- which for me not being a local is helpful :) I've been to a couple other places for waxing so far, and they've either been outrageously priced and take forever, or the salons were very out of the way and inconvenient because they only took cash. So, I will definitely continue to see Hilary for her services as long as I'm in the area, and you should too!

Great spa, with really good services. Got waxed by Kaitlyn and she was super friendly and did a…read moregreat job. Really like their new location and how they focus more on spa stuff

9/10 I have a good experience... can depend on which tech I get. Do have great pedi's hot wax for…read moremy hands in winter

Today was the 4th time I was there 1st time mani and pedi nice lady did an ok job . 2nd time the…read morelady wasn't there and some man said he knew what I wanted but he didn't he added some goop to my nails I wanted just a manicure, and polish. Didn't get the manicure 3rd time my lady was there she did a great job. Today a different man, "oh I know about manicures". Well he didn't my hand never touched a bowl of warm water, he cut off my beautiful nail I said no, no cut but he continued I should have gotten up an left. He laughed because my nails are very thin due to a vitamin problem I have. that is why I just wanted a hardener and gel polish. I am done will not go back If you go do not let them talk you into seeing a man, they have no clue was a manicure is. I say go elsewhere