I went for a facial waxing. Paige is SUPER. She fixed me up and had me feeling amazing…read more The location is great and the shop is very clean. Everyone was friendly. If you need a facial service, I definitely recommend Paige. I am also going to schedule an appointment to get my haircut.

Nathalie was professional accommodating and got je in early despite how busy this place is . I'm…read moreuse to getting my hair done by a stylist who is agency represented ...Nathalie didn't disappoint and did a complete and wonderful job. There's us parking in the front and back and each artist is their own boss; the salon is always busy from what I can tell so maje an appointment.

I went in for a walk-in pedicure on Saturday 3/28 and was seated fairly quickly, which I…read moreappreciated. However, my experience quickly went downhill once the service began. It took about 5-10 minutes for the technician to come over and start. When she asked how short I wanted my toenails trimmed, I clearly explained that if they were cut too short, I tend to get ingrown toenails--especially on both sides of my big toes. Despite this, while trimming my left big toenail, she used cuticle cutters to cut deeply into both sides of the nail. It was extremely painful, and I was visibly uncomfortable the entire time. Although she applied antiseptic afterward, the damage had already been done. When she moved on to the other foot, I was so concerned about a repeat of that pain that I told her I didn't have issues with that nail, even though I actually do. I never asked for ingrown toenail treatment--only that my nails not be cut too short--so this was both unexpected and upsetting. Today, my left big toe is red, swollen, and painful to walk on. I've been applying bacitracin and keeping it covered, but it's clearly irritated from being cut too aggressively. Unfortunately, I will not be returning. This experience was painful and avoidable, and it felt like there was a significant miscommunication during the service that led to it.

Worst nails I've ever received. They rushed the acrylic nail service so much it only took about 25…read moreminutes. Not only did they not cut my cuticle and left my thumb bleeding, but they do not use clean tools, and completley ignored my requests. I asked for long, round tip nails. As you can see that is not what i received. They completely ruined my nail beds and cuticles. Do not come here

Go here for super fast, perfectly sculpted brows. I go every six weeks or so and I'm always…read moreimpressed with the results. I have very sensitive skin and normally end up with a lot of redness for days following brow service - but not here. Absolutely no irritation.

From the owner: Feeling good is always a good look. At Benefit at Ulta Watertown, we've got all the goods for…read morenewbies, pros & everyone in between. Need a service? We do that too. As the #1 Brow Brand Worldwide, we've got you covered--from brow shaping and lamination to pore pampering and more.

Only just discovered this place a couple months ago (it's right next to a yoga studio I frequent),…read moreright in downtown Watertown. It's a full service salon (minus nails) with about 8 hair stations when you first walk in, and a separate aesthetics area tucked away in the back. It is right on public square, so parking is a pain on the street, but I was told that there's also a parking lot tucked behind it that is much easier to deal with. I only knocked a star off because of the prices -- although they are the best prices in the area for Brazilians ($70 initially, then $60 from then on with recurring appointments). I've seen Hilary twice now, and she makes the process as quick and painless as possible. Plus she's fun to chat with, and knows a lot about the area -- which for me not being a local is helpful :) I've been to a couple other places for waxing so far, and they've either been outrageously priced and take forever, or the salons were very out of the way and inconvenient because they only took cash. So, I will definitely continue to see Hilary for her services as long as I'm in the area, and you should too!

Come check out our new location!! 93 public square Watertown NY…read more Parking on the square and out back in JB wise parking lot!!

On Time for my appointment, no waiting. Great Cut & Style and reasonably priced. Will return.read more

Exceptional service and creativity. I was a bit nervous at…read morefirst going with this new color red/purple with pink bangs, but trusting Shyanne the way I always do she went above and beyond. I'm obsessed with this color

Taylor did an amazing job on my blowout. She took her time, listened to what I wanted, and styled…read moremy hair beautifully. I absolutely love the results and feel years younger. She was professional, friendly, and talented. I highly recommend booking with her.

I came here to get curtain bangs styled for an upcoming wedding, but they turned out incredibly…read moreuneven and choppy. I was very unhappy with the final look, especially considering the high price I paid. To make matters worse, the staff was extremely rude when I was there, and the salon refused to give me a refund for the poor haircut. Save your money and go elsewhere.

I'm really glad I gave this place a try despite the negative reviews. My husband and I pampered…read moreourselves. He did the 60 min pedicure which was so great for him and relaxing. The chairs were great too since they had massagers where you can customize it to your liking with buttons. I did the basic pedicure with gel polish and enjoyed it. I also got a manicure where I did a full set, with gel overlay and gel polish. The guy who did my nails, Liam, was very attentive, he was great from start to finish, he really knew what he was doing as he did my full set. I really liked the smell of the cuticle oil he used on my nails too. I went for a red and sparkle color for the holidays. I loved how it all came out. I definitely will be back and ask for Liam for my nail care. The price is very reasonable and it can get pricey but the attentiveness I received is worth the price. Thank you for a wonderful and relaxing experience. This salon is big too, one side was for pedicures and the other side has a bar and the manicures. Really pretty set up too. From the outside I didn't expect it to be that big. They have lots of parking around and bathrooms for customers only though.

I am going it 0 stars! I asked for a gel polish. He quickly did my nails on a Friday. By Saturday,…read moreI had the polish chipped already. Sunday another nail chipped adn two nails broke. Its not gel. Its coming off left and right. I'm very angry and upset. They dont speak very good English at all! If you get something done, make sure you double check your nails before leaving and head right back in if something isnt right. I had to deal with this last time. This time thougj, I was 100+ miles away when they did this. ​​​​

Gel fill in spa pedicure is what I had done today great service I've been her a handful of times my…read morenails never break or crack and anything that needs to be addressed to fix them does . Appointments are recommended and be prepared for at least an hour but well worth it and nice friendly staff.

Pretty decent for watertown NY. I got nails down for hoco and I am very happy with the service and…read moreeverything. Price was $60. Not many color choices. Only thing I didn't like was the fact that I was charged $15 for a solid color on my toes with my own polish, along with the fact that they drill your cuticles off and don't put any product on them before doing so. I would recommend

This is pretty much the best thing Watertown has to offer for these kinds of services. I've been…read morecoming here so many times just for a mani and pedicure and have yet been disappointed. The staff here is friendly and literally take their time with you and don't try to rush you out like some places I've been in the area while they see a crowd. They are well staffed and just simply professional at all times. They offer you light refreshments such as juice or water and even a snack while you wait or being worked The salon itself is always very clean and sanitized throughout the day and after each client. It's a great feeling when you have the assurance that the instruments are properly being cared for as well. I can say, all of the techs do an awesome job but my favorite is Ms. Helen, she's always who I recommend and request when I come. It's literally worth the money, I know some areas the prices may be a little cheaper but what I always say is you get what you pay for. It's definitely worth every penny. They also have rewards cards so after about 9 visits you receive a 20% discount off your service or a free manicure or waxing.

my gel pedicure came out well. unfortunately my finger nails are very sensitive to gel and I have…read moreto use dip powder. The tech did a horrible job and when I asked if could be corrected - I was even willing to just take a plan manicure- she said I'm not fixing it and walked out and drove off. I am still sitting here waiting for someone to come and fix my nails. I don't recommend this establishment. I am never coming back.