Remember what good customer service felt like? Sit down, because I'm about to remind you…read more Between November and March I had three different remediation companies in my home. Two were forgettable. Express Dry was not. Let's start with the basics: they showed up 15 minutes EARLY. I didn't know that was still a thing. From the first call to the final walkthrough, communication was consistent and clear, no chasing anyone down, no vague timelines, no "someone will be there between 8am and never." Before anything else, their first responder, Christian, did a quick health survey -- asthma, allergies, immune compromised household members? They came prepared. That meant a lot to our family and honestly set the tone for everything that followed. The crew arrived that afternoon, introduced themselves, walked through their scope for the day, and then proceeded to professionally protect every floor, wall, and personal item in sight before getting to work. They worked in 100-degree heat, in a garage tent with industrial drying fans blasting, and stayed until 7pm on a Friday night. On a FRIDAY. These people have my respect forever. Each evening you get a full inventory and walkthrough of the day's work plus what's coming next. PMs arrived every afternoon to check progress. I'm convinced they swept up every last speck of dust before they left, the house was cleaner than before they arrived. Shout out to Christian, Omar, and the rest of the crew whose names I absolutely should have written down -- I'm sorry, you all deserved better from me. Meticulous. Professional. Health-conscious. Hard-working. And genuinely good humans. No affiliation. Nothing in it for me. Excellent companies and employees deserve to be recognized, especially in today's service landscape. If you're dealing with water damage, a flood, a slow leak, whatever it is call Express Dry. You'll be very happy you did. ---- 3/23/26 Update 1 - Johnny just left, he was checking on the project, friendly professional, and guess what he also showed up 15 minutes EARLY. I'm telling you you're not going to find a better company. ---- 3/25/26 Update 2 - Salvador just left, he was making sure we hit 15% dryness across the project before packing up the dryers and HEPA filters. He also arrived EARLY, excellent communication, called to make sure timing was okay. He was friendly, respectful and informative and asked if there were any questions and advised next steps. I opted to leave their tents up so the next reconstruction phase of the project didn't get dust everywhere. Would definitely recommend this team!

I had water damage under my kitchen sink that leaked into my garage. Express dry was the last…read morecompany that I interviewed after an all day interview process of several companies. The only reason I even went with them was because of the impressive plumber I met with that recommended them. They came that night and helped initiate the process of drying the next day. Noah Lopez was the rep and was my contact initially. I saw 3 restoration companies that day and 3 plumbers so I had a decent idea how of much water damage, estimated time of deconstruction and reconstruction. A lot of companies get a bad reputation because they try and tear up as much as possible and I thought Express Dry was different but I was proven wrong. After a few days of drying, they all of a sudden discovered that my tiles were 30-99% saturated and they had to rip them up which would add another 2 weeks of work. I was confused on how this was NOT spotted initially by them or any other company I saw that initial day of interviewing. Everyone commented on how I should be lucky that the tiles didn't get wet. So obviously I called BS on them. They tried several scare tactics by having me sign some hand written statement that I would be liable and having multiple try and convince me to remove the tiles. Thank God I got a second opinion and had an outside company return to check for water damage and they too once again confirmed that tiles weren't wet and even if they were, there are other options that don't involve tearing up the tile. I thought I was getting a company that looked out for me but they were obviously looking to rip off the insurance company and make money for them. Noah tried to convince me not to contact my insurance company myself and he would do it all for me but I'll glad I called my insurance while he was present. I think that made him upset because after that, he went from being pleasant to being irritated, especially after the process began and I attempted to contact him. There were other things they did that also rubbed me the wrong way but I don't want to get anyone fired. Just another example of how can't even trust people to have some decency, even in 2026

Alan was very professional and knowledgeable. He did an excellent job in the restoration of my…read morewater heater leaks.

Donovan Fletcher is knowledgeable, friendly, and professional. He provided excellent service, and I…read moretrust this company and its commitment to integrity.

We've had Xavier from Elite Dry Restoration service our home multiple times now, and he never…read moredisappoints. Most recently, we dealt with significant water damage and leaks in our bathroom from heavy San Diego rainfall. After getting approval through our property management, Xavier came out and handled everything efficiently and professionally -- completing the job in a short amount of time without cutting any corners. What really sets Xavier apart is how trustworthy, communicative, and punctual he is. In a world where vendors constantly show up outside their scheduled windows, Xavier always arrives exactly when he says he will -- which is such a refreshing and stress-free experience. Having someone in your home requires a lot of trust, and Xavier makes that easy. He's kind, personable, and clearly takes pride in his work. We've had him out multiple times now and every visit has been a pleasure. The results always speak for themselves. Highly recommend Xavier at Elite Dry Restoration for any water damage or restoration needs. They're our go-to!

Elite Dry did an amazing job on everything from start to end. Very quick to respond and answer any…read moreconcerns and steps taking into whatever work I had done. Will refer them in future

If you're reading this you're probably in a stressful situation with water damage and you are…read morelooking at many of the water damage restoration companies here on Yelp. Go ahead and stop looking around now, because Swift is the best. I had a failed wax ring from my upstairs toilet leak water into my downstairs kitchen, and I got 6 different quotes for mold remediation and restoration. Nate from Swift Restoration was one of the only ones to not exaggerate the scope of what needed to be fixed, which put my mind at ease. Marco, the technician who demoed the water damaged parts of my kitchen, was extremely professional and did an amazing job securing the work area, even making sure that my cat did not escape as he was going in and out of the front door. I have vintage cabinets and light fixtures that I wanted to keep intact if possible, and Marco was able to do this no problem. I ended up staying with Swift for the restoration part of the job, and they did incredible work. The cabinets and ceiling look better than ever and like nothing happened. They were able to work with my budget without compromising on quality. Shoutout to Victor for an incredible job, this man is a construction master and he finished the restoration job faster than we anticipated while still doing solid work. Ian, the company owner, was available through the whole process to answer any questions I had and make sure that I was happy with the results. That is a level of customer service that is rare nowadays and I am grateful to everyone at the Swift team for taking the stress and worry out of my water damage restoration problem.

Ian called me the same morning I requested services. I could immediately tell that he is genuine…read moreand trustworthy while we discussed my issue over the phone. Give Ian a call if you ever have mold issues!

Loved my experience with DRC , they helped us get things dialed in with our insurance and they did…read morea great job with getting rid of the mold in our home. I would hired them again.

We bought an old house and after pulling up some old carpet, we discovered what looked like could…read morebe mold or some sort of adhesive on the hardwood floors underneath. Not being sure, we contacted DRC and they sent out two mold specialists within the hour which was awesome! We were on a huge time crunch because we were moving into the house in two days. Armando and Ray said they could have their remediation team out the same day to start work, which they did. It took a few tries to remove it, but DRC finished the job and Armando stayed on site to make sure everything was taken care of. I removed one star because the sliding closet doors (and track) were not re-installed, and the carpet tack strips / some staples were also left for us to deal with.

Here's a polished Yelp review you can copy and paste, keeping it genuine and appreciative:…read more We had a small leak in our mobile office and it ended up not being big enough for them to come out for an on-site visit. Even so, they still took the time to walk me through the situation via messages and offered really helpful tips and guidance. They honestly didn't have to do that, but I truly appreciated the support and professionalism.

They showed up for a site visit on the same day I listed the project in Yelp. They were able to do…read morethe work right away. When they were done, the owner reviewed the photos and made the staff come back and clean it one more time to remove the remaining black stains. I was satisfied with the remediation work and the additional follow through. The restoration portion of the work was led by another person and that scope of work and estimate wasn't as smooth. It was the same company but different people running the job like it was a separate company. I ended up hiring another contractor that I had worked with me before.

I recently completed a major renovation of my kitchen, master bathroom, and powder room following a…read morewater damage claim, and I couldn't be happier that I chose Coast to Coast. I'm the type of person who is very specific about what I want and I did my homework. I got four different bids for this project, and C2C was the clear winner. Their quote was completely itemized--which I appreciated--and ended up being well under every other retail bid I received. Two people really made the difference: Mary and Bolo. Mary is a literal pro when it comes to the insurance side of things. She worked tirelessly on the supplements to ensure we maximized our RCV payout from our insurance. She caught things the adjuster missed and helped us get the settlement we actually needed to do the job right. Bolo, the project manager, was extremely responsive and reasonable throughout the entire build. Whenever a technical issue came up--even complex stuff like electrical circuit stability or specific plumbing heights--he was there to talk it through and get it handled. One thing I will say for people considering them: you need to be the kind of homeowner who has the capacity to stay on top of the work. If you know exactly what you want and you're willing to stay involved in the day-to-day details, C2C is an incredible solution. It's a partnership, and because I stayed engaged, we were able to hit a level of quality that usually costs twice as much. The house looks amazing (see the photos of the Blue Thunder Quartzite and the Jade tile!). They were fair, they were fast, and most importantly, they were responsive. Highly recommend if you want high-end results without the "luxury markup" of other firms.

This is the second water leak mitigation & restoration we've done with C2C and while the PM on the…read morerestoration portion was outstanding this time, overall, there were more issues with the mitigation than last. Specifically, they subbed out the demo portion to another company which incurred more costs and thus lead to rejection of payment by insurance company. Or rather, it was ruled as costs extending beyond ordinary expenses. Had it been included with the mitigation equipment, the insurance would've likely accepted it, as it did last time. The actual work performed by everyone was great in the end, just as it had been last time. Everything was remediated properly and more importantly, timely. Brandon the PM on mitigation along with David the PM on the restoration side were great, with David being the most responsive and communicative PM I've ever worked with. Meaning, updates everyday, as promised. That was the best part of the whole project for me as an anxious homeowner. I will say that my own insurance agent didn't help matters either in this case. He was super hard to work with and eventually C2C had trouble reaching him. This also soured the whole experience as everyone worked to track him down by phone and to prove that all expenses were legitimate. I'm on the fence as to whether to use C2C again for mitigation. Would not hesitate to use them for restoration though.

Hands down the best mold & remediation service I've worked with in San Diego. Yianni was so…read moreinformative, responsive, and attentive to my emergency leak bathroom situation and was on-site and had the issue addressed within a few days. His work was not only professional, but the mitigation of my ceiling drywall was so clean, I was seriously in awe of his work.

I have used Yianni (one of the the Owners) and the Aegean crew for my business 8 times in the last…read more24 months and they are the best I have ever worked with. They are kind and curious and professional and put the customer first at all times. Hard to find a company like that these days. Yianni is invoiced in every single contact every step of the way. He does great working with insurance claims as well and can help you through all the processes. HIGHLY RECOMMENDED. I have recommended him to every person I come in contact that needs this type of service. Thank you all of your great service.

Pacific Flood was professional, responsive, and got the job done for us in a pinch. We discovered…read moremold when redoing the floors in a newer home and Steve was there for us every step of the way. They were fairly priced and easy to work with. Highly recommend them if you need mold remediation.

The team at PFR has exactly what you're looking for, trustworthy, talented and professional…read moreservices. That includes in every role, their movers that managed our packout and packback, Jose and Ian, to the project manager Terry, to the operations manager Riley and all the general contractors they are connected with will bring to your restoration project to an even better place prior to the damage.

Jim Martinez and his team are the best at what they do. They get the job done, "get in and get…read moreout", Jim has a kind heart and he is very understanding when it comes to paying him. He wants to make sure you are well taken care of, and that you won't have another leak. I appreciate you Jim for all the troubles and being on top of everything. Our family is grateful to have you as our plumber.

Jim and his company fixed a sewer line and flood for me and did a fantastic job. If you are looking…read morefor a company that is honest and does great work give Jim a call.