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My Mac Guru

5.0 (1 review)
Open • 9:00 am - 11:00 pm

Services - My Mac Guru

Data recovery

Desktop computer body repair

Desktop computer support

9 More Services

Device support or repair

Telecom or network services

Remote access services

Server services

Laptop body repair

Laptop support

Mobile phone body repair

Mobile phone support

Video game console support

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iFix Phones & Computers - My laptop used as a COASTER.

iFix Phones & Computers

(8 reviews)

How they got this many stars is beyond belief. I can promise you they are probably friends and…read morefamily leaving these reviews. I swear by the one who owns my soul! I WAS NOT going to write a review about the lack of service and communication I received from them. I SWEAR I WASNT. I figured...I dont like hurting people's bread. The means of which they feed their families. But then I picked up my machine and SAW THIS! (look at the pictures). They used my laptop as a COASTER! it was sticky and shiny like alcohol or coffee. THIS IS HOW YOU TREAT PEOPLES BELONGINGS ENTRUSTED WITH YOU!? And for the record, I am in I.T. I WOULD NEVER! NEVER put liquids NEAR a machine let alone ON ONE! I keep my electronics immaculate! I should have snapped a picture of it before I dropped it off. You will all have to use your common sense. I dropped this laptop off over 4 weeks ago. Yes you read that right. 4 weeks ago for it not powering up. Yes I work in IT but I don't have the parts or equipment to determine the root cause other than using my common sense. I explained if its a bad port it's a bad motherboard because the port is attached to the mb on this model. You can't separate them. Find out how much it is after confirming it's not the battery terminal. I replaced the battery myself so it wasn't that. Anyway they said they would be in touch. Not ONE SINGLE TIME did they EVER call me! I called them every single time. I had to reach out for staus every single time. 1st time yes I called 2 days later. And they'd say "sorry Mohammad these things take time I have a guy working on it. We tried this this this and this. Now we're waiting for a part." I sometimes waited a full week being patient, giving them the benefit of the doubt, giving them time. But I'd end up calling again because they NEVER kept me updated. "Oh sorry Mohammad I meant to call you but I been busy." 2 weeks then 3 weeks then 4 weeks. What!??? It doesn't take 4 weeks to determine the root cause of a failure. It literally takes 2 days tops. But that's what happens when you work with people who sub contract techs. Anyway I'm pissed at how I was treated but more importantly how my machine was treated. Take a look at the pics and see for yourself. Up to you if you want to take your chances with them. I was going to let it go then I saw the condition of my machine. No way should you guys be in business. NO WAY.

My son has broken tablets & his phone so many times and this place is very fairly priced & very…read morequick! I will never go to another repair place again!!

My Mac Guru - itservices - Updated May 2026

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