I read your response, Yiz. You can't even keep up with the bad reviews saying the same thing. It was never about paying first, it's about the rude and unprofessional employees. And the smell smells like a septic issue, not a unique herb. Hopefully you can put the same energy into training and customer service etiquette as you do responding to these 1 star reviews. It costs nothing to smile and greet customers warmly. read more

I went to today this place but I didn't like it I explained her very well that I have too much pain in my right shoulder and in my leg but she didn't care about this just gave me unprofessional I am feeling I wasted my money The most bad thing was that if I didn't like your work what was I supposed to tip so far but she stopped me and told me for tip read more

I went today for 60 minute full body massage and the lady left like 4-5 times. Apparently she was the same person taking payments. When I tipped she asked for more in which I refused since I didn't get the full 60 minute massage due to her disappearing. When getting massage they should set up rooms so masseuses don't have to leave customer. read more

Came here to relax and wanted to leave feeling better. The masseuse had me pay first (which fine I guess) but the massage I received was not worth the amount of money I paid in the beginning. And to make matters worse they are asking for more money by tip at the end. I paid for a service (not a very good service) and then ask me for more money at the end of it all. They gave me a hard time when I told them straight up I don't want to tip it was not good. They tried making me put money down I did not want to give. The massage itself was lazy. Just a bunch of random rubbing and avoiding the areas that are actually tight. They were harsh when asking me to roll over not soothing at all. They didn't go up to the full 60 minutes and say that the foot soaking in the beginning is part of the massage?? I decided to give this place another shot. Although I will never be coming back. My money goes a lot longer way somewhere else with actual intention of a massage. I wouldn't recommend this place to anyone. If the place and masseuse wants more money, then just raise your prices and not tip bait people. But also provide a massage WORTH the service fee and the tip. read more

They were somewhat pushy at first but I handled it. Sometimes you gotta let these places know what's up. I was patient and they accommodated me. Not sure her name but a middle aged lady gave a great massage. I told her hard and she delivered. read more

after our massage The employees were literally blocking our way out demanding for a tip , like crazy !! they made us feel as if we were trying to leave without paying for a service, Which by the way they ask for payment in a very rude tone before the service ! read more

Went there yesterday with the wife. Full body massages were great. Taking care of business. Very relaxing. What a deal.

Wanting to relax today my friends and I went to get a message. We had a terrible experience at this place. The massage was not even a real massage--just random rubbing with no technique or effort. To make things worse, the staff made me feel extremely uncomfortable about tipping. They actually chased us to our car, clearly upset that we didn't tip more. Tipping is based on service, and the service here was awful. A massage should be relaxing, not stressful. We will never return and do not recommend this place to anyone looking for a real, professional massage. read more

One of the most bizarre and uncomfortable experiences I've ever had at a massage place. My friends and I visited for a massage, and while the service was ok, we were absolutely appalled by how they treated us when it came to tipping. After paying for our services, we were literally chased to the parking lot because the staff didn't think we tipped enough, despite no minimum tip being posted anywhere. We felt harassed and embarrassed, and I'm still shocked that this kind of behavior is acceptable. If they want higher tips, they should just raise their prices instead of pressuring and embarrassing customers. I will never return and advise others to avoid this place as well. read more

My husband went in today after a long day of work and got the worst service ! After his massage, he was told by three people aggressively that he had to tip and they wouldn't let him leave. He's been here before and never had a bad experience until now. The fact that they don't say we are going to ask you to tip or have a clear rule stating that gratuity needs to be given. We really don't appreciate how he was treated and won't be here again. read more

Worst foot massage EVER!!! The lady kept hitting my feet with her fist, as is that was suppose to be hard pressure. I had to get up and leave because it was that bad read more

Got a great massage here at my happy feet. Come in and check them out. Great prices and wonderful staff.

Came here last Saturday and got a couple massage with my friend. Use to come here a lot and everything was good! But they are under new management and it's sucks here! When I tell you that was one of the worse massage I ever have I mean it! Very sloppy the ladies were talking a lot not relaxing at all. I paid for a full body massage which includes shoulders/Décalé and they slipped that a lot of the times she was using one hand. I was so bummed I use to come here all the time. Will not be back!!!! When you pay for a private massage you don't expect to hear the girls chatting and laughing the whole time. And worse the massaged sucked! read more

Amy was my masseuse and I got the the combo foot/body and she had the most amazing ability to target my tight muscles and her foot massage was the best I ever had . I plan to return as soon as I can. They were also affordable. read more

My daughter bought gift certificates for her father and I that said good for 1 hour massage. We went there today and they said the gift certificates would only be honored for $10 towards a $50 massage. Total scam. The ladies were also very rude. Poor customer service. If you want a good massage and good customer service go to Enjoy Feet. It's just a few blocks away and it's only $29 for a 1 hour message. Way better value. read more

I did have Jessica today . Not happy at all . It was like rubbing my back with lotion . No deep tissue massage .no neck massage ,very superficial,ended up at 55 min , waked out to see who came to check in . Plus I called in and I ask for Alan she said ok come in . I came in put me in the room I got undressed ,she showed up to do my massage,I ask where is Alan she said "off today ". So I ended up with her doing my massage . I don't think so she doesn't speak English , some of them pretend so they take advantage. I left with my arms more numb then when I came in . Never anybody else then Alan . This is my second review . read more

If you get a tip on top of a service, DONT ASK/DEMAND FOR MORE TIP!! Tips are complementary not MANDATORY!! So rude! The massage was not good either and felt very uncomfortable all the time. read more

I have gone to this place over 10 years. I will have up to 3 massages a year. I have always left feeling better and had a great massage. They are under new management and the business is even better. You can't beat reflexology and massage for $40 dollars an hour. Also, sometimes people take their anger out on businesses and people. They are trying to improve. I communicate during massage if I don't like something. Pressure using numbers. Also, they speak another language so they may not say their words right. Paying upfront ok. I'm sure people have walked out without paying. Kindness does not hurt. read more

If I could give zero stars, that would be most accurate. My husband & I paid for $70 massages which upon arrival we were required to: "YOU PAY NOW!" ...-Ok, so we did. Also, gave each masseuse a $15 dollar tip (total $30) ahead of the service. The two women masseuses then proceeded to give my husband and I the weakest "massages". Providing the least amount of effort, yawned, talked and laughed the entire duration. I was so annoyed and dissatisfied! A waste of time and money. read more

0 Stars! They rob you! I originally came because my friend recommended them. I came in for just a foot massage and she went ahead and added other items/services because she said "I needed it" without me approving the additional services. I kept telling her feet only and she charged me double of what was originally stated. She also told us a $10 tip was mandatory for her services even though I was completely unsatisfied and upset with how it was handled. It was extremely unprofessional on their end. I do not recommend. read more

Went here w my husband last week for the couple's massage full body massage. I was a bit disappointed bc 1st of all, the pressure wasn't as hard as I like it. When they did my upper back and traps it was kinda hard, but I would have liked it to be at that level (or harder) all over. Secondly, they did not do my feet. I guess when I am used to that at my regular massage parlor, I expect it at all massage parlors. Lastly, they ended it at 55 minutes when it was supposed to be a full hour. But I figured, I'll just Yelp about this. Anyway, come to find out, this was not the massage parlor I had called and made a reservation with. I think it's kinda lame when I walk in and I say "Reservation for Faye, I called for the couples full body massage for 5:50 PM." And their reply was "Ok, this way please"... at least let me know that they didn't have me on reservation so that I would have known that this was not the place that I called. I guess I took my regular massage parlor for granted and now that they've closed down, I'm finally realizing that they were the best massage parlor we've ever been to. As for this spot, I would not come back. I can get this type of service everywhere else. Nothing special about it. read more

My Happy Feet - Massage Near Me - Riverside, California

Been coming to this place for many years and I don't think I'll be back. My massage was rushed and the 90 minutes wasn't completed the masseuse would constantly leave the room either to tend to customers or answer the phone and she go to get the hot stones and towels will take at least 5 minutes to come back each time. You would hear loud talking from staff . So I got a 60 minute massage and paid for 90. I'm going back to Tao of Massage where the masseuses are professional and the place is very clean and you would get the time that you paid for. read more

I should have listened to other review. The woman working the front desk was pushy, but the service was a better deal. Upon entering for the Massage, I just rode to appropriate clothing and lay down on the table. The assist did not come in for another 10 minutes spent 15 minutes, rubbing my back, not massaging, and then left for 15 to 20 minutes to deal with a phone call received and have an argument with another person working at the facility. She then returned and began rubbing my legs. Whereas when I looked, she was texting on one hand wall absolutely rubbing my legs with the other. She didn't said Massage was over, maybe an hour Massage for a 90 minute payment. Upon exiting a claim the service was poor and I would not be providing a tip and I needed a refund. I was told there was no refund because I stayed for the Massage. This used to be a reputable and good facility, the new management is definitely taking it in a different direction. read more

Never fails us. Relaxing and re-energized after every session. The prices are great and you get every minutes worth

Save your money! I went in for a 30 minute massage, but it lasted 15 minutes. I left there feeling worse not relaxing at all!

I come back here for my massage. When I came here two years ago, the environment was too bad, although the massage technique was very good. Now it has changed to a new environment, clean and quiet. I did a 90-minute massage and enjoyed it very much. In the last half hour, I listened to music and I fell asleep with my foot massage. It's so relaxing, I love it, I highly recommend it! read more

I have never had a more disturbing massage in my life. The man who did my intake also did my massage. (Not normal, he was in plain clothes) . I do not believe he is licensed and he touched me in areas that were not appropriate. The whole thing made me sick to my stomach. I looked them up with the state board and they are not showing licensed. I filed complaints with the city and the state board. I thought by reading the reviews and seeing it was clean when I entered was enough....boy was I wrong!! 3.2.23- notice management did not respond to this review!! hmmmm? read more

Great prices for a more tranquil spa like interior. Setting is dim mauve with a trickling water fountain, soft orchestraic music... As I recall today's reality escape; What Child is This was playing... strings, violin, flutes, tweeting birds... I fell asleep not realizing the foot massage portion was over. Last visit here was girls' spa day with longtime friends that are like family. They're two blocks away from home - $3 more than my usual place (Tao). Why I don't come here more often instead, for just $3 more with an upgraded interior setting? Cuz I'm habitual :-/ some people call it being stubborn. Here I feel the massage is more relaxing, focusing on targeted knot areas, but not fighting with the knot to iron it out. They use cucumber scented lotion. The face and head massage is carefully structured. Very relieving if you have sinusitis. I recommend trying it here. If you feel addiction coming along, and if you can afford it, purchase a handful of sessions ahead of time for discounted pricing. Otherwise, grab a membership card to earn a freebie. read more

My Happy Feet - earn your freebie - Massage Near Me - Riverside, California

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In response to manager. They called someone over who also did not speak any English. Your staff has no idea what they're doing and I question if they're even certified to do what they do as you claim? I highly doubt it. It's very scary you have them working on people. As a nurse, I'm telling you this is a huge liability for you and you should be careful. You can really hurt someone if you don't know what you're doing. If you can't afford to hire qualified candidates, you shouldn't be in business. Plain and simple. I didn't sign any liability and if they hurt me, there would be issues. I work across the street and cringe everytime I drive by. read more

Eva and Amy were both extraordinary. My sister and I were equally impressed with their ability to target tight muscles and provide a super relaxing experience. Was They exceeded out expectations. We plan to return in the near future. read more

My mother came here for a massage and wasn't satisfied because she was expecting a full hour of massaging yet the lady kept going in and out during the massage.. after the massage she decided since it wasn't the best experience she decided to leave only a $5 tip, mind you, there is no law that requires you to tip. It is not mandatory to tip, it is voluntary and the amount you tip is for you to decide. After leaving a $5 tip and proceeding to the door, she was stopped and told to come back and the lady pointed to this sign and demanded that she tips $10. My mother, embarrassed and not wanting to argue, hands her another $5 and hurries out the door. This is honestly a load of bs, I work in the beauty industry where tips are appreciated but not mandatory, and I have many people that do not tip me after my services and I just have to understand that maybe they just don't have the extra money to tip. Everyone works hard for their money and they can choose to use it however they like but to be hounded into tipping more than what is rightfully deserved.. I cannot stand for that. We will definitely not be coming back to this place and DO NOT recommend anyone coming here. read more

My Happy Feet - Repost of picture from a previous customer since I didn't have a chance to take one myself! - Massage Near Me - Riverside, California

This place is so unethical and has horrible service. Do not waste your money. They lie to your face and do not care. My husband and I went for a massage. I haven't been to this happy feet location in years. They were always wonderful before but apparently it's under new management and that explains why it's so bad now.... I paid 50 dollars for my one hour massage. My husband has health issues and is unable to lay down to be massaged so he has to sit while being massaged due to a severe acid reflux problem or he gets very sick. . I explained this to the lady at the front desk. I asked if they had chair massages available and she said yes. I explained three times to her and she told us that they do chair massages for 30 dollars. That was a lie. Not only is it not on the menu but they don't have cen have them. I didn't know at the time. We paid 30 for his "chair massage " up front. We walked back and there were no chairs. The lady lifted the back of the bed up to a sitting position so it wasn't really the chair massages we expected but whatever. After about five minutes, the person massaging my husband tried to make him lie down. He told him again that he couldn't lay down. After going back and forth with the person massaging him my husband told him that he couldn't do the massage because it was not what we purchased. So my husband walked out. He asked the lady for his money back and they would not give it to him. They said he already started the massage even though he didn't get massaged and was lied to about the services that were being purchased. I learned about what happened when my massage was done. I asked for the money back and she still refused. So I asked for change for a twenty dollar bill to tip for my massage and she gave me ten back and told me it's a ten dollar minimum tip. And pointed to the sign. I told her no I want my money and she argued with me. I've never seen service like this in my life! Do not go here there are so many better places to go. Horrible service . If I could give them no stars I would. read more

My Happy Feet - The sign that requests 10 dollar tips but verbally demanded a ten dollar tip. - Massage Near Me - Riverside, California

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My husband and I went in and asked for a 30 minute foot massage for him and a 30 minute combo massage for myself. I'm asked to pay and I was ok with that, but then she forced me to pay a $20 tip which we were upset about, but whatever we paid it. Once we went in I reminded them that my husband was only a foot massage and I was a combo and they responded "ok", well I never received my back massage only received a foot massage. Keep in mind I paid ahead of time and was charged $72 dollars plus the $20 tip, which is completely overpriced compared to other places and more professional. I was very disappointed we didn't even enjoy it. Don't recommend it I would give 0 stars if I could. read more

Been here many times, the massage was good, lisa and Jessica gave us a full body massage, they worked really hard and I still got the massage I wanted. I've been to other places to do it, but this is my favorite. Our whole family loves to come here too. read more

My Happy Feet - 8 times stamp card .yeah ! - Massage Near Me - Riverside, California

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70 minute massage for 45$ Can't beat the price and right up the street from where I live. I definitely will be coming back. The lady I got was amazing and took her time, I left feeling so relaxed and peaceful. I would recommend fixing up the inside more (curtains, chairs) but besides that a great place to check out. read more

I've gone here for years and I love every minute of it. The service is amazing. Don't hesitate to visit and make it home.

I'm very happy do it. Hard tissue for my body. I got a free hot stone. I will to do again. Thank you very much.

DO NOT GO HERE. I walk in and the old woman comes from the back and sees this chocolate man at the counter standing 6'3 280 and her face instantly changed. I asked for a deep tissue massage and she said pay up front... I'm a lil taken aback but no worries... Even wrote in a $10 tip before even stepping in the back. This woman looked over the counter and told me to tip more because deep tissue is more effort. I immediately cancelled and asked for a refund. My money is good and a tip is earned. You've treated me like a suspect since I walked in the door but you're the one trying to rob me. I tip based on effort. The $10 was because I am a decent person even in the face of tactless antics but you will not tell me what to do with my money before I even know if it's worth the extra. I see comments describing the same and responses saying that it's not their practice. It most certainly is. She tried several times to get me to go get a massage but I was done. I actually had a REAL need for a massage and this woman denied my access by acting like a scumbag. Abhorrent behavior and business practice. read more

I took my wife to get her feet massaged and I got my hands. It was amazing. Normal tips $10. I tipped $20 each. We feel great. We will be back. Thanks read more

I have gone to Happy Feet 8 years at least. I have always had a good massage. The people complaining on this review--well it is very sad. I think sometimes they done know English well but I have never had a problem. I'm a very patient person and understanding of other cultures. I put my thumb up or down if a need more or less pressure. These people are just trying to keep their business. I'm sure it has been difficult with Covid. But I have always had a good massage and service. read more