This club is excellent: clean, quiet, not crowded, friendly and helpful. A wide variety of…read moretop-of-the-line cardio and weight machines as well as free weights. Various classes are available, but I like to work out solo so I can't speak to their quality. There are lots of small amenities, too, making it a really nice exercise experience. The staff is great, too. I've been going there for 2 months and plan to continue.

From the owner: We are a full service gym with state-of-the-art equipment, beautiful, clean locker rooms and a wide…read morevariety of group fitness classes such as Spinning, TRX, Bootcamp, HIIT, Booty Barre, Bike and Body, Strength and Conditioning, Hot Yoga, various forms for Yoga, Guided Meditation, Warrior Wellness for people experiencing cancer, etc

Building a business that works seamlessly is difficult and I can tell that Elevate is always trying…read moreto do better and it shows! The amount of equipment, kind staff, size of locker rooms and additional workout areas alongside a recovery room, is amazing. Those who have attended a few different gyms know that this one has a majority of what we need. The price is fair and I have seen small gyms without amenities charge the same or more. For anyone who has complaints I encourage you to offer solutions or communicate with the business instead of leaving terrible reviews. I am thankful to have a place to go 4:30-5 am to start my day. Keep up the great work Elevate!

I've been going to this gym since it was Golds. I feel like it has gone downhill ever since…read more For the price of the membership, the place needs so much work and TLC. The biggest example.. the treadmills. Without fail, there is always at least 5 broken at a time. I think money should have gone into newer machines and workout equipment over a bar that's beer open (just my opinion).

Great facility, you will not find a better gym and community! All the staff are welcoming and…read moreupbeat, they take every single client in with care. Everything is kept up with cleaning and the facility is very well equiped with tons of training for all ages, Les Mills classes in person and online, group workouts , & personal training. Most of all everyone truly cares about your health and well being, it's a great family to be a part of. Highly recommend!!

I love this gym! Everyone that works there is so friendly and welcoming. The gym is huge and has…read moreeverything you could possibly want to get healthy and in shape. They offer various Les Mills classes. The instructors are amazing and really push you to do your best and have a great workout. I recommend Body Pump, Body Flow, and CXwork. This is the cleanest and nicest smelling gym I have ever been to. I ABSOLUTELY recommend this gym to anyone who is a beginner or already a seasoned athlete. You won't be disappointed. You will be just as happy as I am. I know I made the right choice for joining this gym. The price is really inexpensive too especially for how much they offer.

Great classic style gym with a great owner and daughter that run it! They have multiple machines as…read morewell as a full basement for training and more free weights!

It's a great gym if you never plan on going to another gym. The owner has no SET price, he charges…read morebased on you much he dislikes you. Last time I was there, it was $20 a month for a new member, and if you left for a bit for a different gym, and come back, he'll charge you more, and that is why the 1 star. Other than that, it really is a great gym, it was my first love. It's really gritty like Pumping Iron (the movie), and you can get your workout done. The basement is also nice if you want to lift heavy. The times I went had little to no people, so that was a plus (if you just wanna get in and out). Also, I don't know what people consider "clean", but one of the reasons I love the place is because its "gritty", so don't expect shiny equipment. The owner is nice enough, just don't "cross" him by going to a different gym, and you'll be fine.

So Brandon stopped replying after he said I had to die or have a doctors note or move, so I…read moreprovided information of my addresses out of this county, didn't reply, but is still trying to bill me, on top of the $300 in training that "I can't use unless I take my review down".. And then billed me again a week later for training. So it's been 6 days since I went in to cancel my membership, and now I'm getting calls and emails from debt collectors about the $40...

AVOID. Negative five stars. At first, it is a decent gym, but they try to scam you when you freeze…read moreor cancel your account. I froze my account last year and was charged for the next month. When I asked about it, instead of giving me a refund, they offered to give me a free month when I unfroze, which was strange, but I accepted. Once that was settled, I received confirmation that my account was frozen with the statement "UNFREEZE AT ANY TIME". Everything was seemingly fine. Fast-forward: I received numerous calls saying my payments were declined to Crunch Fitness, which I ignored because my account was frozen. Finally, I received a call from a "debt collector," which I found out was a fake debt collector and was just a scam to try and threaten me to pay not only my "missed payments" but even more to account for the late fees and costs of the "collector." I called Crunch to settle this, and they claimed that there was a time limit on how long you can freeze your account, which is not consistent with what was written in my email confirmation, and they claimed that I was given a free month and charged for five months from August - January, with no notification through email of my account being re-activated. I wasn't even in Syracuse during August, so I didn't even get to use my free month and I didn't end up ever unfreezing my account. Come to find out online, buried in the depths of a freezing policy statement, it says frozen status maxes out at twelve weeks. My account was frozen in July. That was only four weeks. Not only did they claim I could unfreeze it any time numerous times, they never mentioned anything of this policy, and they didn't even give me a frozen account for the full duration of this policy. I thought Brandon, the manager, made a mistake when he first "forgot" to freeze my account last year, but after my experience and reading several yelp reviews I realize that he did it on purpose to try to scam me just as he does with others. While the amount of money I supposedly owe them (when in reality they owe me for a month) is not a terribly high amount, I've read cases on Yelp of people being robbed of up to thousands of dollars. Save your wallets. Calling the other day, the manager claimed they went under new management, and the old management messed up a lot, which was why my account was initially not frozen, leading to this whole thing, but upon further research, the manager is, in fact, still Brandon. This was a small lie that was told to me, which has little implication on all the events that went down, but showed me that no one can trust them. There is a high likelihood that a bot replies to this saying thank you for your concern, we appreciate your feedback and will be sure that this never happens again, meanwhile it has been happening at Crunch since the dinosaurs went extinct with no change. One last thing: they advertise prices of $15.99/month but then slap on an annual fee for "upkeep of gym equipment," which is whatever. Then, when you check your bank statements every month, you are being charged $17.99. I have had bad experiences with gyms before, but none for reasons that come anything close to this. Go literally anywhere else. I don't care how desperate you are to lift weights. It's not worth it.

I want to share my disappointing experience with Randy, the owner of Metro Fitness. I moved In July…read moreand was committed to investing in my health before starting a really stressful job. In July, I purchased a $700 pass for 10 personal training sessions as part of a "summer special", with the promise that a master's-educated trainer would be available. Unfortunately, that trainer never started working at the gym, and I was not informed of this until late September--months after waiting and following up. Despite knowing my schedule, Randy repeatedly suggested trainers who were already fully booked. He then set me up with an unqualified intern who worked at the front desk. When I expressed my concerns, he acknowledged that this wasn't acceptable and offered Pilates as an alternative. However, that turned out to be another false promise, as no sessions or teachers were actually available. After months of back and forth and empty promises, I requested a refund, as it was clear I was not receiving the services I had paid for. Randy initially agreed but then delayed the refund, citing financial excuses like needing to wait until after the "metro gala." By November, I still hadn't received my money, and he stopped responding to my calls and texts entirely. Now it is mid January. This has been a frustrating and disheartening experience, especially as someone in a low-paying position after completing graduate school. I share this in hopes of warning others about this gym and Randy's business practices. If anyone has advice on handling situations like this, I would greatly appreciate your guidance. As an aside, I had a bad experience with a trainer there who was really creepy and asked extremely personal questions. Most of the gym is dedicated to the personal training space. There are never wipes or cleaning supplies convenient or restocked to clean equipment after use.

I'm enjoying my personal training sessions very much. They're not always easy, but that's the…read morepoint. Douglas, my trainer, is pushing me the right amount to make a difference and I always leave feeling good about the work I've done and his partnership in my progress. Also it's just a great gym. It's a great place to focus on the workout but you always run into cheerful people that work there.

I am a little disappointed to see not as many ellipticals anymore at this location! I use these…read moreoff then and a few of them have been out of service for quite some time . I also noticing that at least the womens locker/restroom area is not as well kept up anymore ..i understand it is a busy time of year, but cleanliness is A MUST to keep long time members! A tew times the habdaoap has been empty. Other than that your staff is always very friendly and I love the atmosphere!

This location is clean and spacious. It's PF... what else can ya really say haha. Def the best PF…read morein the downtown Syracuse area.

Helpful staff. Clean facilities. Don't go there though. I don't want it to be crowded. Haharead more

This place is awesome. I travel a lot for work, and it's hard to find gyms that have lots of squat…read moreracks and barbells. Clean place, friendly people, and easy to buy a day pass. I will definitely come back.

Great service and great equipment, I started going here a couple months back and and loved it from…read moreday one. their endless options and the great experience that comes with it makes this Gym 5 stars well done!

Great gym and great people. Last year a friend/co-worker of…read moremine signed up for 3 months. I went in one day and he was getting trained for an hour by the owner. I latter asked him if he was getting personal training. He told me he asked the owner if he could help him with his deadlift and instead he took an hour of his time to help him out. Hercules is an old school powerlifting/strong man gym with dumbbells up to 200lbs. It has a ton of 45lbs plates, even 55lbs competition plates, and several 100lbs plates. Along with a ton of machines and equipment. It has a small membership base, so you are not waiting on equipment even on peak hours. Not to mention you can go 24/7. It welcomes all types of lifters. I have been with the gym since before it moved to the current location and that's 5 years or so. If your thinking about it, just DO IT!

Seriously great gym. The staff here are incredible. Within a week of joining they welcomed me by my…read morefirst name every time I entered the gym. They are constantly cleaning every thing. Their locker room is cleaner than my kitchen. Which makes me question my own standard of cleanliness. But any way. I don't actually use the trainers since I am a hairy man beast already and don't need further training. Seriously though, I'm in there when the trainers are working with the customers. They are very understanding and knowledgeable and apply the perfect amount of pressure to help the clients reach their goals. A hard job! This is a small gym. However, they have every piece of equipment I could need. They get crowed briefly for the lunch crowd and downtown after work (5:00pm) crowd. Otherwise it is not busy at all and I've never had an issue getting the equipment I need. I like to drop heavy weights as often as possible and I like that the staff don't hound me for it. It's a side effect of lifting heavy things. Some times they drop and go boom. Sorry if the big noise bothers any one. You could always try lifting some thing "heavy" I hear it relieves stress.

Membership here comes with access to all the clubs (4 locations I think), tanning, 1 guest…read moreprivilege, kids korner (for 1 kid), and towel service. The gym is very clean, staff is friendly, and the space isn't crowded so you have easy access to all the equipment. I came to the gym for a 3 day-free membership pass to see if it was a gym I was interested in. The day I came in, which was the day the gym called me to come in, happened to be their last day to sign up for a pass with their discount. You sign up online and have to wait for a phone call to get an appointment to come into the gym to get a tour and then the 3-day pass. I was asked about my fitness goals and why I had those goals. This location only has cycle classes (no other group classes). The gym is extremely clean and has everything you'd need. They have cross fit stuff and things like kettle bells, weighted balls, boxes to jump on, etc. Their other locations have more group fitness classes. I didn't like the setup of how it coincidentally was their last day to sign up for the membership deal on the day they set up the appointment with me and I didn't like how much pressure I felt to sign up that day. I said I wanted to try the group fitness classes before signing up (hence I wanted the 3 day pass). The person I met with replied with "sounds like you're already going to sign up based on what you're saying, so why not sign up right now?" I wanted to go to this location because it's closer for me but it didn't fit my needs because of their lack of group classes and their shorter weekend hours (Sunday it's open only until 1PM). Also, they don't have a private parking lot. You need to pay the meter for street parking if you're parking before 6PM. It's normally $99 for enrollment (for the "keep fit" membership) and then $19.99 a month for membership but you can get the membership for $19 instead of $99 if you sign up by today (7/31). The VIP membership is normally $299 for 12 months (must pay up front) but today it's $199. After that year, your membership auto-renews for $8.25/month. You don't get the 3-day pass easily. They automatically set you up with a check-in appointment at the end of the 3 days to see how you liked your 3-days. I've never seen a gym that had such a hands-on free day pass before (value of $60).