I called this place and the guy half way listened to me. My problem was the mouse pointer was flashing and the mouse would not work on occasions. He said that I probably was infected by MALWARE. He went into trying to sell me different programs for MALWARE. He said he could repair it through Wi-Fi for $99.00 but could not guarantee it without getting his service program for $30.00 a month. I had to yell to him to take a breath so I could say something. Needless to say I took my computer to a local guy and come to find out my digitizer was malfunctioning and we disabled the touchscreen and the computer works fine. I recommend you get someone to look at your computer before calling anyone to diagnose it over the phone. May be a good company. I don't know. The address for this company 1728 Bellair in Orange Park is someone's house. read more