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    My City Doors

    5.0 (1 review)
    Closed 11:00 am - 7:00 pm

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    Door framing

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    1 year ago

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    Noble Furniture Corp - Sectional

    Noble Furniture Corp

    (51 reviews)

    $$$

    Heartland Village

    This was not my first time at Noble Furniture and definitely not my last. Every time I go in I am…read moretreated with the uttermost kindness and patience. This time I was shopping for my son's bedroom furniture. Ended up with a beautiful bed and accent pieces and the price was very reasonable. The delivery men were extra careful since it was a tight squeeze up the stairs. We are definitely happy customers.

    I have been a customer of Anthony's from Noble Furniture on Richmond Avenue on Staten Island for…read moremany years. I have recommended family and friends there and they all have always been very happy and satisfied with their purchases and services from furniture, mattresses to lighting. I just purchased a bedroom set from Noble Furniture. The bedroom set I was replacing was extremely large pieces and extremely heavy. I have a small closed in hallway and had concern on how to remove because my moving company at the time into the house had a very difficult time bringing into the room. Took forever and did scratch walls somewhat, I had rugs at the time, now wood. I had concern over being able to remove it without major problems. I had several people who I was just giving it to, however they never took it because they were concerned about being capable of removal without doing any damage to walls, floors and even the furniture because of the closed staircase and small hallway. Anthony from Noble Furniture sent three of his workers to remove for me. They were AMAZING! They were very professional, courteous, respectful and used extreme care with removal. They had absolutely no issue with removal at all!!! Noble Furniture is a Family Owned Business for many years. The store does not have the same space as other furniture stores so does not have lots on the floor. However, he tries to have most popular furniture on display. I suggest shopping around to know what you may want and make Noble your last stop. They are capable of getting all manufacturers furniture and very price competitive. As always, I highly recommend Anthony and his team.

    Raymour & Flanigan Furniture and Mattress Store

    Raymour & Flanigan Furniture and Mattress Store

    (79 reviews)

    $$$

    Heartland Village

    Such a shame that I had I like the furniture but the customer service & delivery are…read moreunsatisfactory. The delivery people lie about their intentions and customers service gives lip service

    I didn't think it could get worse but trust me, it does. After numerous calls and messages I went…read moreback to the store for a second time. They finally contacted me for a service call. The store told me not to worry. They would have to replace both because they are falling apart. Well... not the case. The service man comes. Tells us..." oh yes, these are coming apart at the stitching in all different places. This is not your fault. These will both be under manufacturer warranty. Let's not forget that the loveseat recliner had broke too. He fixed the recliner. He then proceeded to tell us that this company has changed dramatically. That they basically fired most live agents and have everything going through a central message and that's why it is so difficult to contact anyone. He said that he is constantly going on calls to fix furniture that falling apart and that so many people are experiencing the same issues. He assured us of his recommendation which was to replace under manufacturer warranty. Now keep in mind that my situation is unique. When I first purchased these in April of 2025, the following day when we put the recliner on the couch up we heard a rip and noticed the seam ripped. I went to the store. They said... absolutely they will replace under manufacturer warranty. Tech comes, takes pics. The service calls and tells me my only Option is to use my diamond protection plan. I was horrified but she literally told me (in a very nasty way) " nope, the furniture is in your house, it's yours, you caused it, you replace it". I knew I was going to get nowhere and I had just remodeled my home. I ate it and used the plan. I had to pay over $200 to have them deliver. So after the money they charge for the plan you also pay that. When I told the store what had happened. They told me I was crazy and that I was , "bullied into using the plan and that it is only good one time". My hope was that it was a freak thing and God willing that would be the only issue. Fast forward a few months and I notice the same things happening all over the couch and starting on the loveseat. So here we are. The service calls after the tech leaves. She tells me... you can use your diamond protection plan for the loveseat but we can't do anything for you about the couch. You already used the plan on that. I explained that the tech told me it would be under manufacturer. The couches are falling apart. She said.."noooooo. The tech said there was a stain on the couch. I made her show us the picture. I felt like I was going insane. It's a microfiber couch. It literally Looks light one way dark the other. One swipe of the had and look different. There was no Stain. And why not replace the loveseat under manufacturer. That,they didn't even offer. She explained that the only way to use manufacturers warranty is if there is No sign of use. lol. So.. you get a Manufacturers warranty for a year on a couch but if you sit on the couch then nope. You don't get it. Think about that..."you can't SIT on the couch". She was rude, dismissive. Told me..."sorry. You're stuck with it. The only thing you could do is pay half price and delivery fee for a new one. So basically... the only option is to buy a new couch in less than a year. Because we all know how much companies mark up their prices. She wanted me to pay 1,000 and the 250. Basically, they were charging me their cost or close to it give or take. What I've learned from this... They have no decency for customers. They will not replace anything under manufacturer. And they trained to deny everything. When you are told they are escalating your situation, that is also a lie. They never call. If I can prevent even one person from buying from this place it's worth my "very long" review but it needed to be explained. They are horrible and all liars. And when their tech guy and store manager tell me that I should have gone to Bobs you know that's a problem. Btw... when I try to write on their posts to warn other customers, they erase my posts. Imagine a company of that size having that much time on their hands. ‍

    Macy's Furniture Gallery

    Macy's Furniture Gallery

    (19 reviews)

    $$$

    Heartland Village

    Love all the furniture and the quality Macys always has to offer. The sales person always…read moreprofessional and not pushy at all. Macys always has being my place to go for Furniture always great deals and the best quality you can find in the island.

    Do I get to give zero stars? Negative? Because that's about all the care I felt I had from Macy's…read more Cause I don't think I need or want a Macy's card I had for the past 10 years. Ordered furniture from them. The woman in store very helpful. Got my delivery from so called "professional movers" I have two different entrances into my home. The guys didn't even want to try one of them to get it in. They tried my back door one way and were like it doesn't fit. We won't try it other ways to get it in. If your a professional you should know the angels need to get something to work. Their delivery people completely incompetent. Talking to customer service they were just as unhelpful. If they don't think it will fit they won't try. Do your job. We all have jobs. But these guys just don't care. He was like well we have to return this piece. Do you want take delivery of the rest. No care about trying to get it to fit to help me. I moved all the old furniture out of my place with no more then my friend and myself. We're talking old couches. Beds. Dressers. We're not movers and we got it done in the matter of an afternoon. Macy's furniture you lost your sale to me and Macy's you lost mine too. I can go other places to buy what I need. Now that is done. Raymour and flanngian here I come.

    Raymour & Flanigan Furniture and Mattress Outlet

    Raymour & Flanigan Furniture and Mattress Outlet

    (2 reviews)

    Heartland Village

    I ordered a lift recliner on October 5 for my husband, who depends on it for his health condition…read more It was delivered today and worked for only two hours before both the lift and recline stopped completely. I called the delivery company, and the technician who set it up came back after I showed him on WhatsApp that it wasn't working. When he tried it again, it suddenly worked -- but now I have no trust in its reliability. What if it stops again when my husband is in it? My husband and I are both over 70, and I had to bring our old chair up from the basement by myself so he'd have something safe to use. Customer service still hasn't called back, even after I reported the issue. This is unacceptable. Selling and delivering an unreliable chair to seniors, then ignoring urgent calls for help, is disgraceful. Avoid this company. Update: Received a call from supervisor Rosa -- the same person who handled my purchase. She refused to take the chair back, claiming it's non-refundable, though I was told otherwise at the time of sale. She only offered an exchange. Feel zero appreciation. I still haven't received my invoice. Feel completely scammed and disappointed.

    Top quality furniture. Definitely get yourfurniture form ther don't go to local furniture store on…read moreRichmond ave noble . They have similar furniture but you always end up getting something else instead of what your ordered since the manufacture is out of stock always.

    My City Doors - doorsales - Updated May 2026

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