John Dolan and his team were a delight to work with on our just completed master bath remodel…read more John is a straight as they come. He is consummately professional and knowledgeable. He is frank in his evaluations and makes his projects structured and flow beautifully. The have this remodelling thing down. They have their own crews in almost all of the trades you would need. Their crews are well supervised and the transparency and documentation are meticulous. He works with his sisters as project managers. We worked with Lorraine and she was a font of knowledge, guided us in our choices and is fully informed. Our project flowed just as they promised and were "on it" all the time. I can recommend them heartily for any complex project.

He never called back with a quote. Same thing happened 2…read moreyears before that for a different quote.

I showed up for opening at 9:45. Scheduled opening is ten. I waited until 10:30, no one showed so I…read moreleft. If you are looking to do your kitchen or bath, you might want to find someone who actually shows up for work. They have a sign on the door that for best service its best to make an appointment. If they want to run their business on a appointment only basis, they should take down the hours and do so. Otherwise, show up when you say you're going to.

Ramona was phenomenal to work with on my kitchen renovation. I live in a very small condo and she…read morewas incredibly knowledgeable and creative with the space. She came up with countless designs and visual floor plans for me, and remained very patient until we agreed on the perfect one. Ramona was very accessible, incredibly responsive and went above and beyond perfecting the cabinets from selection until install. I am blown away with the attention to detail as well as the final outcome, (as are friends and family). I cannot recommend Ramona and Pinnacle enough. I will definitely be back!

I just stopped by the store to buy/order shingles for my older house. The salesman at the counter…read moreassured me they did not have what I needed, could not order it and could not suggest anywhere I could look for it! My first time in the store and I am about to build a 12x30 deck and planned to buy all the material from them as recommended by a friend. Sadly, I went to Home Depot to get what I needed. I am not a professional but I know how things work and would have been happy to pay whatever I was told was the price. I hope he was having a bad day but I will not return!

The good: the attention, the knowledge, and the honesty of the planner Brandon was outstanding. If…read morethis review was only about him it would be an easy 5 stars. The bad: they shipped us the wrong cabinet doors. This was frustrating, but we talked to Brandon (who had put the order through correctly) and we agreed that we would put up the cabinets and wait the 3-4 weeks for the correct doors. This was done, but when we went to put up the new doors the hinges were not in a uniform placement meaning several new screw holes needed to be drilled. Also, now that the summer is here and the wood has swelled slightly not all of the doors close flush (even after adjustments). Overall I'd still recommend Mozzone, but definitely thoroughly check the shipment before you accept it.

This company installed granite countertops in my newly remodeled kitchen seven years ago. While the…read moreoverall work was acceptable, the seams between the granite pieces were not properly sealed. Unfortunately, I didn't realize this at the time and ended up spending thousands of dollars repainting my cabinets, only to recently learn from another contractor that water had been seeping through the faulty seam all along, causing additional damage. When I contacted the company, they asked for $300 to reseal it, which feels unreasonable given that this appears to be an installation issue. I even offered to wait until they were working in the area, since it's a quick fix, but they were not willing to accommodate. I would recommend looking for a company that stands behind its work and provides better long-term support. Also, if possible, avoid placing seams near the sink--what seems like a minor detail can lead to significant damage over time.

This company replied to the first message. But did not reply to further messages…read more At least let customers know whether you can do the job or not.

Kitchen cabinets delivered to us labeled "BRKN!" after sitting in Kitchen Views' warehouse for 4…read moremonths. Someone took the time to label our cabinets as broken but never ordered new cabinets for us. Then the audacity to deliver broken cabinets to a customer's home? Apparently, we were expected to accept broken cabinets even though we paid for brand new cabinets? Multiple other drawers delivered to us were broken, then the replacement drawers delivered to us were the wrong color. It has taken about 3 months to finish installation because of all these errors. Please do yourself a favor and purchase kitchen cabinets elsewhere.

Nicole Amoral did a fantastic job creating our dream kitchen! She was very patient with us as we…read moremade several changes along the way. We are so grateful for her creative talents and recommendations. Nicole was available on numerous occasions (during Covid) to meet with us and visit our home to confirm measurements and assure that the design would be successful. Her excellent communications and follow through were very much appreciated. We always felt that we were in good hands. Dana and Eleanor

I haven't had to select flooring before and found it challenging. I had something specific in mind…read moreand drove all around MA and RI to try to find it. Luckily I went to a Kitchen & Bath show in PVD and saw the Hill and Harbor folks. I had thought I was going to purchase what I saw at the show but when I entered the showroom, I was a bit flabbergasted at the amount of tile options. It was overwhelming. Staff to the rescue! I told the man what I had in mind and he brought me over to a few different areas to view tiles. And luckily I finally had a love at first sight tile moment. They ordered me a sample. I drove down to get it in horrible rush hour traffic and it hadn't made the delivery. They were kind enough to change things around and have it delivered to my house. I ordered my tile and they helped me with a threshold as well. I thought the threshold was lovely but standard until my installer commented on how nice the threshold was. If I ever need tile again, I will go here first.

I want to share my experience with Hill & Harbour. I…read morepurchased material, for my bathroom remodel project. I spent a total of 2,819.51 for all the material that I purchased from them. I  gave Hill & Harbour the measurements of the bathroom. Tom, the owner, said including an extra 10%, I would need 116.20 square feet of tile for my shower walls. I obtained possession of the  tile on March 3, 2020. The tiling part of my project was completed on March 20, 2020. At the end of the project I had 3 boxes ( 36sf) of tile remaining. That amount is an excessive amount and way  over 10%. It states on my order f7orm/ receipt 25% re-stocking fee on any material that is returnable within 30 days. This is where may problem comes in. On or about March 17, 2020, non essential business began to temporary close, people were instructed to work from home whenever possible, and a stay at home order was implemented. I am an essential worker, I reported to work every day during the stay at home order and returned home after work. I occasional stopped at a grocery store on my way home from work for essential items. I was concerned that I would not be able to return the tile in the 30 day period. I called Hill & Harbour and the voice mail said that the showroom was closed, but if you were waiting for an order to leave a message or send an email. ( The voice mail message was changed after my first conversation with the owner) I sent an email. I spoke to Tom, the owner, a couple of days after the 30 day return policy. I explained my problem of having an excessive amount of tile left over. I questioned if the return policy would be altered due to the showroom being closed and the stay at home order. I was told that if the company, he ordered the from, still had it in stock then he would refund me. When Tom contacted me again, I was told that the company did not have it in stock, so he was not going to take accept my return. I expressed my concerns of not being able to return the tile because I was following the stay at home order and the showroom was closed. He told me that he was still making sales to contractors. The conversation quickly took a turn for the worse. He then, reluctantly told me that he would take my return and credit me. I was also shorted one square foot of floor tile for the shower. I needed 15 square feet and I received 14sf. I asked if one more tile could be ordered, it is needed to finish the shower floor. That one piece of tile alone cost $47.19. Tom looked into it and called me back. He said he could order the missing piece of tile for me. I was told it would arrive in one week and I could return the extra tile when I picked up the tile that was still needed.  A week in a half later, I called and emailed Hill & Harbour. No one returned my call or responded to my email. I felt I was purposely being avoided. When 2 weeks amount of time went by, I asked my wife to call because I knew my attempts to contact were being avoided. She had success, and spoke with Tom. She was told that the tile was not in yet. Three weeks went by, my wife called back and left messages, now she was being avoided. I assumed the company had caller ID, so I placed a call to the company using the phone at work. I was able to reach the owner. I asked if my tile was in, he responded no and he didn't think it would ever be in. He was not using a pleasant tone. I asked what he meant by that, because I was told it was ordered. Again Tom, stated it would never arrive. I then said, since the stay at home order is now lifted, what would be a good day to come in to return the extra tile. His response was that he thought abought it and he was not going to take return my tile for credit. Once again, the conversation took a turn for the worse. I told him that he has horrible customer service and that I was not going to let this go. I would contact my senator, attorney general, news station and write a review on  my horrible experience anywhere I possibly could. There are many companies expanding return polices due to the pandemic and stay at home order. Home Depot, Lowes, PetSmart and Target to name a few. In my opinion Hill & Harbour is losing money during the COVID-19 pandemic and they do not want to lose any more. Therefore, they are taking advantage of me not being able to get to the store, due to the showroom being closed and the stay at home order. This is not right. There needs to be some kind of protection for the consumers. Consumers should not be penalized and lose money because they followed the stay at home order. The cost of the excessive amount of tile that is left over is close to $400.00. That is a lot of money to be out of. The owners attitude towards me was horrible. It is a shame that Hill & Harbour is treating a customer this way, even more so because of the reason why the 30 day was unable to be met. Sent from Mail for Windows

It has taken some time to process our experience with Cabinets to Go (CTG). What began as an…read moreexciting home project devolved into a costly, frustrating ordeal defined by misinformation, misrepresentation, and a total disregard for our time. The initial design phase with Jeff was a clear warning sign. After three hours of sitting through a tedious planning session, it became evident that our time was not being respected. Despite this, we moved forward based on personal recommendations and the available Veterans discount. Over the course of 100+ interactions via email, text, and phone, Jeff remained courteous, yet he consistently provided answers that lacked technical accuracy. Jeff insisted that a two-level island was our only option. It wasn't until we met with Joe (who was a breath of fresh air) that we learned this was incorrect. Joe redesigned the kitchen to fit our actual measurements, wants, and budget. Jeff's final design did not match my provided sketches. A wall measurement error resulted in the delivery of cabinets that physically did not fit the space. Due to incorrect spacing calculations between the dishwasher and pantry, we were forced to return a "pull-out" cabinet we loved and settle for drawers we disliked just to make the layout functional. Jeff was unable to determine the correct sizing for the under-sink area, leading to further downsizing of adjacent drawers that we had specifically requested to be larger. The most egregious error involved the island color. The CTG website displays a dark cabinet as part of the Platinum collection. Jeff claimed this was a "website glitch" and charged us extra for a custom paint job. In reality, the color is Hampton Grey--l, a standard option. This blatant misrepresentation and the company's refusal to acknowledge the error added unnecessary costs to our project. While we are grateful for Joe's expertise and the customer service team's help in resolving shipping errors, the overall experience was exhausting. Jeff's "confident delivery of misinformation" turned a dream project into an expensive headache. If you use this location, ask for Joe. Avoid working with Jeff if you value accuracy and your budget. In hindsight, we wish we had taken our business elsewhere.

I couldn't be happier with the selection and help I received at the Cabinets To Go Cranston…read morelocation. The two gentlemen there were very knowledgeable and answered all of my question...even ones I hadn't though up yet! The price of my kitchen was the shocker. All wood cabinets with a lifetime warranty for under $10k was a dream come true. I find it funny how someone can write a review with such a different perspective. Must've been a real peach to deal with.

Worked with Don twice now, first time was a complete kitchen remodel. Recently did a dining room…read moreremodel with a new China Cabinet. Don handled everything perfectly. Came out beautifully. Highly recommend Allen Kitchens.. Thank you Don... Paul S. Barry Wollaston, Massachusetts

I am more than happy with my experience at Allan Kitchen; we used Rick, who is friendly, easy to…read moretalk to and a real professional when it comes to designing. He came out to our property a number of times to ensure we got exactly what we wanted. We kept him updated with pictures and he genuinely cared about the finished project. I highly recommend Allan Kitchens for their professionalism, but more so ask for Rick who is a true artist in his craft and an overall great guy. Hopefully this is our last kitchen project, but I wouldn't hesitate calling him for future projects! Thank you to Allan Kitchens