Arrived on time. Diagnosed the problem quickly and fixed the issue fast. Provided advice on how to not have this issue happen in the future.

Thank you MAC and especially Serge for helping me and making the long drive to fix my washer

Very good service person was nice and knowledgeable. Very pleasant experience would recommend to others.

I want to give a huge shoutout to Arman! He was extremely polite, professional, and clearly knew what he was doing. We had been dealing with our dryer not working for too long, with multiple visits and a lot of frustration from a previous technician who wasn't able to get the issue resolved. Arman came out, figured out what needed to be done, and finally got our dryer working! After the nightmare and long wait we had already gone through, it was such a relief to finally have someone who was knowledgeable and actually got the job done. He was respectful, helpful, and made the whole experience so much better. I really appreciate his service and would absolutely recommend Arman. Thank you for finally getting our dryer back up and running! read more

I honestly don't enjoy writing negative reviews, but unfortunately I have to share my experience with My Appliance Clinic. The insurance company selected them to service our refrigerator, and we ultimately had two technicians come out. Serge came first to evaluate the refrigerator. Unfortunately, he seemed unsure about the appliance and appeared intimidated by it. He contacted someone by phone and was advised which part needed to be replaced. Aaron came out to replace the part and was very kind, respectful, and professional. Unfortunately, after completing the repair, he forgot to reconnect the fan that he had replaced. He did return to reconnect it, which I appreciated, but the repair was not properly tested afterward. Unfortunately, the refrigerator still does not work correctly. When I called to address the issue, I was told that the insurance company had already closed the claim. What was especially disappointing was learning that there was no warranty or accountability for the labor performed. I want to be fair to the technicians themselves: both Serge and Aaron were kind and respectful, and I appreciate that. That is the reason I am giving two stars rather than one. However, when it comes to the actual result of the service, follow-through, and accountability, my experience was extremely disappointing. The refrigerator still isn't working properly, and I am left without a resolution. Kindness and professionalism matter, but so does getting the job done correctly and standing behind the work. Unfortunately, that was not my experience here. read more

I had originally called for an appointment which was quoted 8 days out. I then reached out to My Appliance Clinic with urgency and they were able to commit to seeing me within 2 days. Arman showed up and was very nice, professional and attentive. Within 20 min and after a simple recalibration our washer was working again. Thank you Arman! read more

Thanks to Simon for helping to set up this service I needed on my Bosch oven. Mike was great to work with and was professional which I appreciated. I would recommend these guys for anyone in LA area needing appliance serviced. Thanks again guys! read more

Amand was efficient in diagnosing our system. He returned and completed the repair quickly and efficiently.

Would not recommend a refrigerator caught fire in the back where the cord leads to the refrigerator and the technician lied to Lowe's and said that the cord was pinched and avoided the warranty read more

My Appliance Clinic - Burnt cord melted plastic - Appliances & Repair Near Me

If your technician is Mike, CANCEL. I had a malfunctioning dishwasher and I had provided a part IN CASE it needed to be changed. Mike came to the appointment, changed the part, and then AFTERWARDS notified me that that part didn't need to be changed and that something else was the problem. He proceeded to open my $700 part for no reason and because he opened it , I can no longer return it. Why did he not notify us during the appointment? someone with good common sense and good customer service would've notified me and just charged for the consultation fee which I am happy to pay, and I would've been happy to pay for him to return to fix the machine properly, but because of his negligence and greed for $300, My Appliance Clinic has earned another horrible review. I have given this company seven days to return my call regarding this issue with checking in calls every two days and still no response from Mike or a representative from the company, just the call center workers.. I would not recommend even trying this company out for they will just take your money without a solution. This is not a company, it is more of a call center for technicians and if there is a problem, they will not help you. read more

Very good! Thank you for listening and fixing Very good! Thank you for listening and fixing read more

Armand came for evaluation and then back with the needed part. He did a great job. He even vacuumed behind the oven and calibrated it.

Arman was friendly, professional and polite. He diagnosed the machine and checked it over. Did a very thorough job. Thanks Arman!

Great! On time! Fix my washing machine.. ........................ ... .................... read more

I'm very happy with the service. Arman arrived and was ready to assist. He was very insightful and friendly. Exceptional service and the job was done quick which is a big plus....................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................... read more

They did a great job fixing my washing machine. I was happy with their services. Thank you. read more

The repairman for my Bosch dishwasher was on the phone the entire visit with another tech telling him what to do. He diagnosed replacement of the electronic panel and pump without even taking it out of the cabinet, then spent a few minutes to get it back in. I told the company when I first called I needed expedited service as I was going out of town for an extended period. The estimate was for over $800 but they said I have to take it out and reinstall the dishwasher myself, I am a 73 year old woman living alone and it is ridiculous to spend that amount of money for a job and have to hire another tech to finish it! Also, since I am out of town, they will not apply the service call to the repairs as too much time will have passed. The owner said he would call to resolve but a week has passed with no notice. DO NOT CALL this company. read more

Awesome!!! Arman just fixed my washer, on time appointment, other repair companies having you waiting all day never know when they will show up. Arman was very friendly , polite , knowledgeable and professional. He didn't make a mess , and took all trash and used parts with him. I would absolutely recommend My Appliance Clinic !! Ask for ARMAN Yvonne Cossette read more

Great service. Checked everything throughly and offered helpful advice and showed me how things should be operating

Mr. Arman was punctual, professional & repaired our issues. He even was nice enough to teach me a little bit about my refrigerator/freezer.

Completely dishonest, unorganized horrible company. Repair person came out , didn't accurately assess the problem. Then said I needed a new part. Waited weeks to get new part. Then day of appointment tech was unreachable and didn't show up when the company said he'd be there. Then he tells me he replaced the part, but DIDN'T! So the company lied and took the insurance money with out doing anything other than waste my time. STAY AWAY! read more

Horrible customer service. The lady that answers the phone was incredibly rude and not helpful at all. No confidence in this company.

I chose My Appliances Clinic thru Lowers extended warranty and they did not disappoint us. My dryer completely shut down and didn't turn back on and the technician was quick to disassemble and point out the issue. It took a week to get the part and for him to come back but since we are a couple without kids we didn't need to do a load. When he came back his work was smooth he knew everything he had to and was done in less than an hour. read more

They were sent out to repair my 3 year old Samsung refrigerator and about 2 months later as soon as my extended warranty was over the refrigerator broke again. They only conveniently offer only a 30 day warranty. Either it was never diagnosed or repaired properly!! read more

Mike is so knowledgeable and professional, he identified issue quickly and fixed it perfectly. This is for our Bosch microwave/oven combo, thank you so much Mike. We highly recommend MAC company. read more

Arman fixed my freezer he is kind and respectful. He was able to tell me what to do to prevent this from happening again. I appreciate the work He did for me................................................................... read more

Arman got the job done. The first repairman came out twice and still couldn't figure it out. Arman came out once took the time and didn't give up until he found a solution. Today he installed the new part. Hopefully no more leaks. Thanks Arman ..........................................................................!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

Zee was the very good. He quickly diagnosed the problem, and was able to quickly fix it.

Horrible Service Do not use. My refrigerator broke and they came out, said it needed a whole new sealed system. They ordered parts but could not say from where or tracking number to let me know when parts would be in. 3 weeks later they said they had parts, came out installed the new parts it did not even run for one day and got hot again. now they say another 3 weeks DO NOT USE THEM read more

very poor customer service. HEIDI, who answered the phone was - used a voice that sounded exasperated, impatient - took a LOOOONG time to find my appointment, after giving her all information needed including a claims number -lied so much during the phone call, kept changing her story: 1- tech will be there in 15 mins then changed her story to 2- tech is outside your gate then after changed her statement to 3-tech waited for 20 minutes and left and finally said 4-tech was so far away cannot go back ALL these happened from 11:36am to 12:13pm with my window appointment from 10am to 2pm 5-Insisted that i go out to our gate, where the sidewalk is and get the tech guy 6-did NOT apologize for the mishap TECH MIKE - why he spent so time in his vehicle, did not even attempt to go inside the gate which was left unlocked for him and just left without even ringing the door bell and all along i was in the front side of the house waiting for him to come inside! There is NO reason for him not to go inside the front gate - all delivery people do so, the mail person do so, other service people to through the same gate - all of them know to call out or ring doorbell once the approach the main door of the house. WHAT A WASTE OF MY TIME! Avoid Heidi or Mike UNLESS they are re trained to do a better job ! read more

Very nice he knew his job very well I really appreciate this. This was a really nice job. He did very very nice

First and foremost my GE washer is 14months old. I had almost given up from previous 2 difficult techs from other Companies that did nothing! they came I explained problems and said not covered and left!! it was very frustrating and got upset at me for asking ' Are you a licensed tech from a reputable repair company?!! I tried 3rd Service company called MAC and Serge came out with great advise and worked on problems to resolve my GE washer! Serge even did a load to test so at least I know what I need to do to make sure the machine operates well. Best value!! I'm grateful and want to make sure Surge gets a Super 5 star rating! ps avoid these other guys from ALPHA OMEGA APPL & ALLIANCE REPAIR TECH NAME ROBERT! Thanks for listening,Mary @co read more

Total waste of money & time I have previously used another repair company for my repairs at our condos and was always satisfied with the service they since don't service the area needed so unfortunately foud "My Appliance Clinic" the only constant was the $120 is non refundable other than that the estimate was crazy and non legible 3x the normal price again we had this same repair done before and the technician didn't even remove the plate to look at the parts that needed repair I would not recommend "My Appliance Clinic" to anyone in need of Appliance repair read more

My Appliance Clinic - Unreadable Invoice - Appliances & Repair Near Me

Arman was great!!! He was very polite and answered all questions regarding my washer.

He was knowledgeable and helpful and fix the problem. He recommended that we not use heavy load cuz it wears out the rollers he also recommended to keep an eye on the washer cuz it's going boom boom. read more

Èverything was perfect. He was on time. And stayed till he knew the dishwasher was fixed

I was having issues with my washer and dryer, they came and did a very thorough check of my washer and dryer. Turns out I had pump issues and dryer vent issues, the repair guy fixed what he could and did an awesome job. Great experience. read more

Serge` was very professional but friendly and informative regarding the problem with my washer. Thanks so much!

On time, polite and thorough. Would work with again for warranty work. Thank you. Sergio was on top of everything and extremely knowledgeable. read more

Knowing the urgency of my repair, Sergi (Technician) showed up on time and did performed a full assessment of where the fault might be. Well, he found it in no time. Now my washer and up and running. Thank you Sergi, I like your service very much!!! read more