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    MVD Express Rio Rancho

    2.9 (25 reviews)
    Closed 8:00 am - 6:00 pm

    MVD Express Rio Rancho Photos

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    3 months ago

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    2 years ago

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    10 months ago

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    3 years ago

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    1 year ago

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    2 years ago

    Courteous and quick service. Very helpful staff. Would highly recommend. Information was clear on all services.

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    4 years ago

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    3 years ago

    Sloppy work. Lazy employees. Dont know all the rules and look for reasons to send you away. Wasted my time. Go elsewhere.

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    2 years ago

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    4 years ago

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    6 years ago

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    9 years ago

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    4 years ago

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    4 years ago

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    4 years ago

    Terrible service in this location. Nobody knows what they are doing save yourself some time and go to a different branch

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    7 years ago

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    5 years ago

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    4 years ago

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    7 years ago

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    7 years ago

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    9 years ago

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    7 years ago

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    8 years ago

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    8 years ago

    Having recently moved to NM from the East Coast, I was extremely impressed by the service and friendliness of the staff at MVD.

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    9 years ago

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    Motor Vehicle Divison - Interior

    Motor Vehicle Divison

    (28 reviews)

    Business Parkway/Academy Acres

    Excellent service . In and out relatively fast with questions answered . Helpful staff. Overall it…read morewas fun

    After my bad experience (see my MVD NOW) review I opted to come here to transfer my Washington…read moreState license. They only take appointments but you can make them in advance or on the kiosks in the lobby for a later time that day. At first it's a chaotic scene and there's no one there to tell you how to check in. But it becomes apparent pretty quicly. Unfortunately there's really no explanation how to use the kiosks and a large number of confused people trying to use one of the two machines. I'm fortunate because I worked in tech for 30 years and am comfortable with computers. But the elderly and non native English speakers in front of me could have used a friendly face to help them out. Appointment is a bit of a misnomer, it's more like a window. My appointment was at 10 and once I got my number it was another good 20 minutes before I was called. But the TV system is clear and lets you know where you are in the order. The clerk who helped my was sufficiently friendly and quickly walked me through the process and I was out of there about 45 minutes after checking in. DMVs are one one of those strange places, like jury duty where you see all types of people. I heard at least two people yelling at the clerks for no apparent reason. Come on, try to be nice, they're doing the best they can in a chaotic environment.

    MVD NOW - Eubank

    MVD NOW - Eubank

    (27 reviews)

    Eastside

    I visited your office on 1/8 at 11:00 AM and 1/9 at 9:41 AM. I would like to report a significant…read moreissue with an employee at the eye testing center (long black hair, glasses). Her behavior was unprofessional; she frequently screamed at customers and used a mocking tone when asked questions. On a positive note, the male employee who assisted me with my license today was excellent--polite, helpful, and efficient. I would give him five starts. I suggest that the first employee receive additional training in customer communication, as her current attitude is unacceptable for a front-facing role. I hope this feedback helps in addressing her communication style and ensuring a better environment for your customers.

    I am writing to share feedback regarding my recent experiences at your office on January 8th at…read more11:00 AM and January 9th at 9:41 AM. During my visits, I observed and experienced significant issues with an employee who sits near the eye testing center (described as having long black hair and wearing glasses). Her behavior was highly unprofessional; she frequently raised her voice at customers and utilized a mocking tone when addressed with questions. This level of communication is unacceptable for a front-facing role. I strongly suggest that this employee receive additional training in customer service and communication to ensure a more professional and respectful environment for your patrons. I hope this feedback is constructive and assists you in addressing the communication style at the eye testing center. Thank you for your time and for recognizing the hard work of your standout staff members.

    MVD Express Rio Rancho - departmentsofmotorvehicles - Updated May 2026

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