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    Mutual Materials

    5.0 (1 review)
    Closed 7:00 am - 4:00 pm

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    Chinook Lumber

    Chinook Lumber

    (21 reviews)

    I went back to Chinook about 6 months ago, out of convenience, and Gary Luck won me over. An update…read moreof my review is overdue and well deserved. I've returned several times since and have found their prices for very small quantities often match the contractor or bulk pricing at Home Depot. I framed out an awning project over several weekends and saved probably 2-4 hours of drive time over my usual half dozen trips to HD :) I have to say It's extra nice to have everything brought directly to my vehicle on a fork and then to have smiling help loading every single time even in the pouring rain. All this compared to the alternative at either big box store where I'm stuck asking around, maybe getting begrudging help if at all... I saved time and money while getting a good product and superior service. It's unusual to find all of this in the same place. Thanks again to Gary and the whole crew at Chinook Lumber!

    We chose Chinook Lumber expecting a reputable local company. While initial communication was…read moreresponsive, the experience after installation has been deeply disappointing. Within a short time of our deck being completed (June 2024), boards along the center divide--added at Chinook's recommendation--as well as at the ends began lifting. This has created an uneven surface and a clear tripping hazard. The decking is also starting to "dish," raising concerns about the quality of the installation and its durability. What's been most frustrating is how this has been handled. Follow-up has been slow, timelines have been vague, and there has been little urgency despite the safety concern. The proposed fixes feel like temporary workarounds rather than a proper solution. We approached this in good faith, but there's a reasonable expectation that a company stands behind its work when something goes wrong. That has not been our experience. At this point, we are seeking an independent third-party inspection to determine responsibility before proceeding further, which is not a step we expected to have to take. It's disappointing to write this, because we truly wanted this project to go well. But based on our experience, I would urge others to carefully consider not just the installation itself, but the level of support and accountability you may receive afterward.

    Mutual Materials - buildingsupplies - Updated May 2026

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