Had an issue with poundage but they resolved the issue very quickly. I would highly recommend them.read more

Broadway landscape staff were super helpful and friendly! Love supporting small business so I am…read moreglad to hear that it's family owned and operated!

I am installing a new deck and needed composite decking to finish the job. I went to the big box…read morestores to see what they had as far as samples, and also to pick out the one I wanted. The big box stores were very average as far as the service. They tried hard, but they just didn't have the experience and knowledge regarding composite decking. I was hesitant to go to Windsor because I had just assumed that the price would be more. I was wrong. The pricing was the same as the big box store. When I arrived at Windsor, I was actually greeted before I went into their showroom. One of the employees, Corey, was outside helping a customer. He finished up and came directly to me to help. I was very appreciative. He gave us a quote on decking, and then it was up to me to fit everything into my budget. After about a month, I was ready to pull the trigger. I went back down to the showroom, and service again was exceptional. This time, Rick helped me. I cannot say enough good about Rick. He was extremely responsive, extremely knowledgeable and very, very empathetic. He gave us lots of good advice, and we purchased our decking there. Unfortunately, the decking that was delivered turned out to be defective. However, Rick was extremely responsive and helpful as far as getting the decking replaced. They came to my house and picked up the defective decking, and then ordered more. Unfortunately, the replacement decking was bad too. Rick went right to work again and contacted the factory as far as a new run. The new decking was delivered today and it is very very good. The customer service is what really sold me at Windsor. The pricing was the same, but Windsor provided incredible service. They went to bat for me when things went south, and Rick did everything possible to make sure things were right. Thank you Rick, Corey, and Windsor. They did extremely well. And one more thing ..... Michael, the delivery person, was extremely pleasant and on the ball. He did a great job too.

A large selection and great service. My go to place for wood. Most recent trip was for trim and…read morethey were super helpful from start to finish.

Deck Expo had some great vendors today, we got samples and one on one chats with vendors about our…read moredecking and pergola needs. Free admission. 3 Ninjas catered lunch. Beautiful weather outside made for a great Saturday event.

Wishy washy , I tried to buy a exterior door from these clowns a few years ago they were suppose to…read morecome over and measure for the door when they didn't show I texted the guy and asked if he was coming over , his reply to me was that I never confirmed the appt . Way to blame the customer, After that I just let it go , last week I stoped by again and basically was ready to buy a door after telling the guy what I wanted I asked if they would come over to confirm the measurements on the door , I was ready to buy the door but he said I'll call you Monday , no call , the lack of service here is a joke .

Josh and the crew at Northwest Fence Co. are fantastic! Very helpful and always willing to answer…read morequestions and offer advice. They were willing and able to make my double gate with a custom slope on the bottom, which turned out great (and I'm sure it was a pain). The yard guys are always willing to help get me loaded out too. Even though I'm a DIY'er, they've always treated me as if I was a pro. Highly recommend!

I am in disbelief over some of the low reviews for Northwest Fence in Spokane Valley. I made a…read morecouple of calls over several months to ask about automatic gate openers, and Josh always took my calls and was so helpful in guiding me to purchase a Liftmaste gate opener instead of one of the cheaper brands. It was obvious that I was not going to purchase from them (they sold only high end equimpment)- yet he still spoke to me as if I were a paying customer on a couple of occasions. After purchasing a Liftmaster online from another company and installing it myself I ran into alot of problems. I needed local help and there did not seem to be anyone that had the expertise that Northwest Fence did with automatic gate openers. I called Josh and explained my problem, and to my surprise he had a gate expert at my Ranch the next day. He evaluated my installation, and spent almost an hour with me troubleshooting possible problems. They did not charge me for this visit, and honestly- MOST companies would charge for a service call. The expert that came out (who preferred to be un-named) was very kind, and sympathetic to the mess I had got myself into- got me on the right track to solving my problems. So, I dont know who the people writing low star reviews worked with, but the professionalism, kindness, and depth of knowledge exhibited by Northwest Fence, in my opinion was 6 stars. I hope for the chance to work with them in the future. If you are considering a fence or gate opener- I hope you will call them. In my experience, this is a quality company, and they hire (and keep for years) employees that will take good care of you. How often to you come across that kind of business these days?

Didn't complete the job as discussed multiple times with the disappearing project manager. Very…read morepoor quality workmanship. The owner came by after we complained and did nothing. I would never recommend the crew unless your going to watch them install every single post, bracket and board. The project manager came sniffing around near the end of the job, sees the $10k mistake and asked me why it was installed like that. Ummm, because you left zero instructions and the crew has no common sense? It's your job to manage yout crew, not mine. I'm stuck staring at your shitty job and happily give your name as the morons who did that work when people stop and ask, 'why?'.

We were happy with our quote as well as the whole process of the project being completed in overall…read moresatisfaction! They are booked out but once they started, completion was not too bad! We had originally wanted one side to have the open hog wire(black) in cased with cedar but we were told that the wire doesn't come in black and that it was painted so we ended up doing cedar on that side! Juan and Marcelo were very professional and personable with us! The price of the project was reasonable and not as costly as our other bids. We did have one change order and I'm sure All Star would still save you some $$$!

They came out and did a wonderful job on our curbs in our backyard. Now we just have to get our sod…read moreput in.. Excellent price and great communication.

A wonderful family owned business! I definitely recommend them. They are friendly, professional and…read morehardworking, plus they have many years of experience doing landscape concrete curbing. Their prices are very competitive. These guys take pride in their work and would love to do business for you!

This business offers an excellent selection of flooring, the best prices and timely installation…read moreservice. We ordered our carpet and it was an upgrade from similar carpet we'd seen at other places. Our carpet was installed about 2 weeks later and they even tore out the old for a very reasonable price.

Poor post sales customer support in regards to follow-up via phone calls and email. Had asked…read moreInland Flooring (Darrell) to help resolve some issues with wood flooring by filing a claim. I was told by the manufacturer that I had to initiate this claim thru the retailer (Inland Pacific Flooring). I tried to initiate however very poor follow-up by Inland. They kept on using excuse "...Oh, its' been really crazy around here... haven't got to it yet...". I was told this twice over a period of 2 months still with no action or follow-up.

WAY too expensive. $350 for a tree is outrageous. They will say how great and healthy they are,…read morebut come on.

My husband and I have purchased 3 trees with in the past 3 years…read more First year, pine oak died. Second year dogwood, died third year Japanese Maple has major fungal issues I hadn't noticed when purchasing. Now it needs to be removed and my Soil is contaminated. We did not over water. We follow directions exactly. We have now wasted $800 dollars at least! Every single tree we have planted has either died shortly after or had serious fungal issues. Never ever again will we purchase and trees from Spokane Boys. We have a beautiful lush and thriving garden otherwise with multiple trees from other retailers with no issue and have been growers for two decades. We are not the problem. So buyer beware. The trees are beautiful but unfortunately never lasted longer than one year. The Garden decorations, fountains and birdbaths are nice and have lasted. So it's not a complete waste.