The people were so kind and helpful with my coolant and helping me make sure it was done rightread more

Came in to the store looking to replace my windshield wipers, having no idea how I was going to do…read moreso. Javi quickly offered to help me out mind you under the pouring rain. Great service!

Installing windshield wiper blades is one of my most frustrating jobs, even though I am an…read moreexperienced DIY. Pictorial instructions included with the wiper blades have never helped me. Samnang at the Fremont store, 35680 Fremont Blvd. showed me how to unpack and prepare blades for my 2019 Toyota Yaris (it's a rebadged Mazda 2). He then had me practice the method until I was comfortable with it. This is not unusual for this O'Reilly store, staff are invariably helpful and friendly, which I believe generates similar friendliness from their customers.

Terrible store come in to look for something and a lady worker keep looking at me like I was going…read moreto steal something made me feel really uncomfortable And prefer to leave storeI had a really unpleasant experience at the store.

I have a 2000 Expedition and need a new rotor, wheel bearing (front and back), axle washer, brake…read morepads, and seal. I went to different well-known auto parts stores and most of them don't have the parts I needed. I went to Napa and Jeffrey helped me get all the parts I needed. The rotor/hub assembly is only available in their Santa Clara store and he offered to have it sent to their store but I have to pick it up the next morning. He informed me that the part will be available at 9 am. When I called the next morning at 9 am, I was notified that the part arrived. We have all the parts installed and my car is up and running in good condition in a couple of days. If I need any parts, I'll come to this place and there's a good chance I'll get them

Battery in the wife's car died. I went to Napa Auto Parts in Newark (on line) and ordered a new…read moreone. Simple. Pulled the old battery out and took it to Napa. They had my new battery ready. That's when I noticed it was not a Mopar battery but a Napa battery only a year old. (Forgot I replaced the battery a year before.) I pointed to the date sticker and said "Doesn't this mean the battery is free? Roxanne was working the cash register and she looked at the battery and said " yup it's free." I went to the car got out the receipt and wham, free new battery. I was surprised. Joe came up and said "yes it is free with receipt." Couldn't have been happier. Great service from Roxanne and Joe. And new battery, no charge. Thanks to the both of you. If you want quick and courteous service Napa Auto Parts in Newark. Talk with Roxanne or Joe, the will get you squared away quickly. They are really friendly too.

I needed some windshield wipers and everything I needed to purchase for an oil change. Soon as I…read morewalked in, I noticed the store was very clean. I had two employees help me today and they were both extremely nice and very knowledgeable. It was refreshing to have store associates, who knew what they were talking about, professional, and very nice. The young lady's name was Cassandra and the gentleman was Isaiah. I can't believe I'm gonna say this, but I left an auto store in a better mood than when I walked in.

AutoZone or O'Reillys... That is the question. Through the…read moreyears, I've gone back-and-forth between both of them, but, now if I can, I'll go to O'Reilly's. The last few times I've been to AutoZone just haven't gone well. The last time was probably my last visit there as they reassured me they had the right part for my past Xterra and when I got home... For sure it wasn't. And of course, I'm not the best at returning things so... More than a year went by and, I just came across that part. Oh well, you win some you lose some. I'd still go to AutoZone in a pinch because they are mostly well stocked, but I'd drop by O'Reillys first, given the chance because of their knowledge. Probably won't see ya there.

My dad went to this Auto Zone today to buy a $120 product. Before spending his money, he simply…read morewanted to make sure everything was inside and in good condition, something any customer would want to do. Instead of being understanding, an employee named Karina was extremely rude, unprofessional, and even threatened to refuse service to him. What makes this worse is that her attitude seemed to come from the fact that my dad is ethnic. That kind of behavior is discriminatory and unacceptable. No one deserves to be treated with disrespect because of their background. AutoZone needs to hold this employee accountable and provide better training on how to treat customers with respect. Absolutely terrible service and manners -- my dad did nothing wrong, and we will not be returning to this location again.

Real attitude problem here...came in for an exchange for a defective product and they didn't want…read moreto exchange it. I had to over explain that they gave me a bad part and then they hesitantly exchanged it like they were doing me a huge favor when it's normal to have an exchange policy for defective products.Mind you this was a 10 dollar part!!!even after that the night manager lady decided to go on a whole spiel about policy and literally told me to "fuck off"! I couldn't believe my ears! Never have I been spoken to like this before! This person obviously shouldn't be working any customer service job if they can't control their potty mouth... reading the other reviews as well it looks like this is a common narrative with this lady disrespecting customers...hopefully she's fired or finds a better suited job

Recently had a difficult time sourcing a bearing and these folks took hella time to help me find…read morewhat I needed. Unfortunately, I messed up and didn't bring in the outer race of a bearing I was trying to match up. The inside was correct and passed the eye test but as luck would have it, it didn't fit my application. They did not have to honor a return. They did not have to handle the situation with grace and understanding, but they did. Hella good people work here! The store is stocked better than most stores twice their size. Where Winchester Auto Parts left off Allied Auto Stores picked up. Thank you again, this my new FirstCall

I had a fantastic experience at Allied Auto Stores in Fremont, thanks to Luis! His extensive…read moreknowledge made a world of difference. He ensures that you're selecting the correct part before making a purchase, offering valuable insights from a mechanic's perspective on what might be truly wrong with your vehicle. I'm incredibly grateful to have found such a reliable resource. I will definitely be returning, and I'll be recommending this store to all my family and friends for affordable car parts, as they offer wholesale prices. My cousin's 2020 Nissan Rogue Sport had a faulty radiator fan, and Luis was instrumental in helping us find the right replacement. The customer service is exceptional and efficient. If you call ahead, they will assist you with your needs and provide a reference number for your visit. I can't recommend Allied Auto Stores enough for their great service and fast response times! Thank you, Luis, and the entire team at Allied Auto Stores, for making my experience a memorable one!

Tried to shop here Sunday morning, March 22 when I arrived around 8:45 AM, the lights were off and…read morethe doors were locked. I'm not sure if there was some type of misunderstanding with the hours or what but luckily there's another store in Union City that I was able to go to and they were able to help me out. Would not recommend going here unless it's late in the day so you're guaranteed they will be open.

Dump used oil regularly no excuses! This lazy dude didn't want to dump 1 gallon of oil. He said the…read moretanks full.every time I come here it's the same excuse. That's why I go to Autozone in Newark at least they take care of you over there.

I came to this location to purchase/get a headlamp replaced. Neither of the employees on staff knew…read morehow to do it so they suggested I come back the next day. I called before coming the next day and was told that although they possibly could install it, they didn't have the capacity since the store was busy. Super lame and not at all like the service I've received from O'Reilly in the past. I went to the Newark location and they did it for me easily.

I had to quickly head to O'Reilly's Auto Store, Union City, to replace my auto headlamp. Store…read moreManager, Royel, assisted me. I asked him to verify the part number before its replacement, explained that I forgot to bring the information, and therefore asked to verify the correct headlamp part number required. He was very understanding and pleasant. Royel removed the defective headlamp, double checked the part number, then replaced the headlamp smoothly and without any problems. I was delighted that he patiently listened. His performance was attentive and quick. Very grateful, EE

O'Reilly Auto Parts is easy to find in the bay area. There's usually a few in every town. Their…read morecompetitors may have just one. The one is smaller than most. Not many parking spaces. Not as much inventory depth as bigger stores. Ride been having squeakin noises around the power steering. Time to get another bottle of synthetic power steering fluid to keep on hand. Not gonna wait till i run put to rush out to buy one. O'Reilly's is auto parts labeled by sections. Easy to find anything once department is identified. "Chemicals" was it. One bottle lasts quite awhile. Buys: synthetic power steering fluid (17.99) -just a slight pour & steering issues disappear..

Ryan at this store graciously installed a replacement headlight for me when it wasn't the easiest…read morething to do. He was very professional and knowledgeable. He recommended a fairly priced bulb too. I would definitely recommend this location. The location in Union City wouldn't even take a look at it.

Team here is quick and reliable! As a woman I've found it especially difficult to find a good and…read morehonest shop. These dude know what they're doing, and always have top tier service and communication.

I had a great experience at American Automotive!…read more I drive a 2003 Camry and right before Thanksgiving last year, one of my catalytic converters got stolen from my car. I did not know this before I took it to the shop, I just knew something was wrong because it sounded like a race car. I took it to the auto shop I usually go to, and they made it sound like the thief just cut part of it off and didn't take the whole thing. They suggested I take it to a muffler shop to just stick a muffler on it to stop the noise (again, didn't know my CAT was stolen). They suggested I go to American Automotive since they did not have the part to fix my car. So I took my car to American Automotive and explained to Allen what happened, they took my car in to take a look and advised me that indeed my CAT was stolen and it would be illegal for them to just stick a muffler on it, they would have to replace the part. When I called the previous auto shop to tell them this, they were STILL trying to convince me to just stick a muffler on it. Then they told me that in order for them to get the part to fix my car, it would take them months. When I talked to Allen, he priced me for the service and the part -- no additional fees, no tricks, no trying to sell me on something I didn't need -- he gave me the final price I would pay out the door AND he got the part needed for my car delivered to his shop within 45 minutes! I really appreciate that they were able to take my car in last minute as a walk-in. This was on a weekday and I had to work. They had free WIFI for me to use while I waited for my car to be done. They fixed my car and it sounded and ran just like new, I was very happy with the repair work that was done :). I would absolutely recommend American Automotive to anyone who needs some auto repair done!