I needed some windshield wipers and everything I needed to purchase for an oil change. Soon as I walked in, I noticed the store was very clean. I had two employees help me today and they were both extremely nice and very knowledgeable. It was refreshing to have store associates, who knew what they were talking about, professional, and very nice. The young lady's name was Cassandra and the gentleman was Isaiah. I can't believe I'm gonna say this, but I left an auto store in a better mood than when I walked in. read more

Autozone - Auto Parts & Supplies Near Me - Fremont, California

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AutoZone or O'Reillys... That is the question. Through the years, I've gone back-and-forth between both of them, but, now if I can, I'll go to O'Reilly's. The last few times I've been to AutoZone just haven't gone well. The last time was probably my last visit there as they reassured me they had the right part for my past Xterra and when I got home... For sure it wasn't. And of course, I'm not the best at returning things so... More than a year went by and, I just came across that part. Oh well, you win some you lose some. I'd still go to AutoZone in a pinch because they are mostly well stocked, but I'd drop by O'Reillys first, given the chance because of their knowledge. Probably won't see ya there. read more

They are unprofessional everytime I go there the fat lady with the nose ring no matter what time the day if I purchased something 10 min ago or 2 Day she ain't got money and cant return nothing read more

I had the honor of having Isaiah (manager) help me..he had respect..integrity and compassion in helping me find the solution to what was needed...Isaiah at the fremont blvd location deserves a pay raise and recognition for his going above and beyond.. Because of Isaiah and how he presented himself in representing the company...I will do all of my business at this location...nobody could have done it better..he's simply the best! read more

Poor service and won't scan check engine codes, they just say they don't have a scanner ( they have been saying this for a year ) and they don't let you look up your own filters threw the interchange book. They make you go to the counter every single time ,every time consuming . read more

Alfredo was the best. Came in to get some light bulbs for my car and he was able to k stall it for me with no problem. This place has always provided great customer service and the reason why I keep coming. Thanks to Alfredo and his team. read more

The manager, Maurice was so helpful. I was greeted by him and another employee right away. He gave me price options and directions with car battery and windshield wipers. As a person who is not well versed in the auto industry, sometimes people can take advantage of that. Maurice is different. I'm glad I came here. read more

Came in for Check Engine Light. I was greeted nicely by a young man. He was eager to help and checked the engine light and he explained the issue. After few minutes, I ran another check engine light for a second issue and he was also helpful and suggested options for a fix. Great service by 2 young employees at Auto Zone! read more

Branch manager Maurice Alcala is the best also willing to help. Also the provide battery and fee install replacement. I'll be back

Sold me a defective part specifically from their location, went to return it and manager refused to take the return. Ended up going to the Autozone in Niles and they let me return the parts in a heartbeat. If you are going to go to an Autozone go to the one in Niles not this one. Much better service. read more

5 stars for Cassandra! I came in for windshield wipers and she was so helpful. I am coming to this Autozone for every car need in the future, and telling everyone I know. Especially if you are a woman, it's fantastic to see such a knowledgeable woman who wants to help. Glad I found this place, and Cass! read more

AutoZone shouldn't hire some fatbucks who can't find no job anywhere else and are not interested in the automotive industry, they are not eager to help or get you what you want. I went at evening to recycle the damn oil I bought from them and they took about hour to empty the 4 quarts. A bunch of miserable fatfks, there are a few nice ones tho! read more

Amazing customer service. The store is always clean and I always can find what I need. They are always helpful and they try their best to get what you need. read more

Good place to grab some car parts. Not many people in while I was there so no wait at the counter. Noticed lots of stuff in the aisles that needed to get put on the shelf. Friendly staff in a great neighborhood with lots of palm trees. read more

Autozone - Auto Parts & Supplies Near Me - Fremont, California

My first time here was pretty straight forward where I got what I needed and did a price match at the register with Walmart and left. The second time I came here, I got a lot more I give zero F's. This time around I started off the same way, where I needed a specific product that they had. I picked it up, lined up. Although I was the second person it line. It took over 20 minutes for me to get to the register. They two associates at the front were moving worst than a snails pace. Eventually it was my turn and associate was new so I asked him can he price match with a price a found online. He asked the store manager, Maurice, and he didn't say anything back the first time. He asked a second time and he blurted out no we online price match with retailers like O'Reilly. I told him last time I came into the store before I did it with Walmart and Maurice repeated himself without making eye contact with me. I didn't want to give the new guy a problem so I asked if he can price match with another site that was only $2 less than the original price and again he asked Maurice and he hesitated but gave the okay and away I went. The taste in my mouth still felt sour so I found a cheaper price on Amazon for the same product then order from my car and went back in to return what I just bought. I was the FIRST person in line and it took 15 minutes of waiting before it was my turn. Maurice was just loitering back and forth in the store, while the other guy that helped me before was making calls to help some other customer. There were easily 2 other guys on the floor that was just hanging out on the other side of the store. I can see them just browsing or something as I waiting. Eventually Maurice told me to come up and I said I want to return it. No questions asked and I was on my way. It was a really annoying experience, I'm taking my business to O'Reilly next time. Everyone in Fremont, save your money and time and go somewhere else! read more

I came in to get my battery changed and Nick and Matthew were both super helpful and knowledgeable. They were both super nice and professional and was able to get me back on the road very quickly. read more

Pls hire staff with no anger issues. Trethern who assisted me with changing the wipers of my car has some serious anger management issues. He flew into a rage saying the F word a dozen times while not being able to change the wipers on the car. He threw out an important part in the parking lot in a rage, which was later required to install the wipers. He mocked customers (me) in third person - saying he hated customers who come in to change wiper and get help doing that. I was worried he'd harm the car (or even me) as he flew into a rage while trying to change the wipers. As soon as he changed the part on the wiper, the wipers just popped right in easy. I have questions about the expertise of the staff as well as their training to work with customers. Never coming to this Autozone ever again. read more

Why did you guys closed at 8:55pm? You saw me and but shakes your head. Customer may drive from far seeing the closing time on yelp ?

Chris deserves a shoutout. He insisted on swapping out the dead battery and installing the new one for me. He is a great asset to the store. Thanks again, Chris! read more

Came in for a new car battery. Super quick and easy I thought.. normally only takes 5 minutes at other Autozone shops. The employee checked my battery and confirmed it needed to be replaced. Then told me it was too busy and that they couldn't help me. Told me "try to get a jump and come back tomorrow". there was only 1 other customer in the store. They clearly were not busy and were able to help me. He claimed they needed to tilt the battery out or something and it would take a long time with no estimate on how long it would be. He was walking away while telling me this. Not apologetic at all and left my hood open and went inside. I think he was just an asshole who didn't know how to replace a battery on an 09 Lexus lol. Assumed he thought I was a stupid girl that would accept that excuse. Went to OREILLY AUTO PARTS directly across the street (car barely would start but made it over there). They helped me with no problem and I was in an out with new battery in 10 minutes. Don't waste your time. Go to OREILLY. Thank you Abel from OREILLY. If you go there work with him. read more

Well my experience with this store is fantastic. The small shop located close to Safeway in old Irvington area in Fremont serving the community. I was in an awkward situation today with my battery dead. Display, dashboard still on， windows can be rolled down. But when my foot on the brake, I felt it so hard to step all the way down. I can't start up my car anyway. Called up my friend, and asked her to buy pair of jumper cable there, I don't know how she persuaded the auto zone staff, eventually, can you imagine? She borrowed a pair of jumper cables, and connected with my beloved 18 Mazda 3 hatch and start up her again. Thanks for the kindness and timely help for lending us the cable and rescued me from the battery dead. You guys rock ! read more

Clerk is shady, I believe his name was Collin W.... Ordered some brake pads online and picked them up. When I got them home there was a sticker that said the pads were damaged and to return to the DC. The dates stamp on the sticker was 9/21/21. I brought them back and I got a new set. I watched clerk remove the sticker from original set. read more

Walked in was greeted right away which is really nice as always. I was able to get what I needed get the parts from knowledgeable workers there. I would definitely recommend anyone to this store is very clean , great location, friendly staff ! Definitely will come back read more

Everyone at this location have been very helpful and supportive whenever I visit for any quick purchases. I usually buy stuff from the Amazon but something like batteries, this is my go to spot. Also, dropping off used engine oil for recycling was breeze. The container filled with the oil gets emptied and returned quickly. Thank these guys for doing their job well. read more

I had a great experience here. I was driving home in my truck and I got a check engine light and my truck started shaking violently. I was able to pull in here and use their engine scanner, which showed I had a misfire and bad spark plug. Cole walked me through how to change out the spark plug, loaned me tools to get it changed in the parking lot and helped check that everything was done right. He went out of his way to make sure I was taken care of and had all the tools I needed to fix the issue. Really great service and support here! read more

There were parking space at the location. The cashier was helpful. He knew how to time manage and multi-task. He used his POS( point of sale) to search for our light bulb for a 2014 Accord. read more

Amazing customer service. My battery wouldn't start in the morning and after road side assistance jump started the car for me, he suggested I go to an autozone to get a new battery. I found myself here, closer to the highest and conveniently located. Simon made my entire experience quick and painless from finding the battery to installing it for me. He helped me find the battery, then went to check on my car to make sure he can replace it with his tools. He promptly went to work and I was in and out of there in 15 minutes. Great experience! read more

GREAT SERVICE! Ask for the store manager Christopher! After I took my car into the dealership for service, they pushed me to do $3000 worth of part replacements including replacing the shocks and evap hose. Christopher took a look at my car and assured me that the it is still in good condition and those replacements were not necessary. He was enthusiastic, speedy, and reassuring! Thanks Christopher! read more

On my way to planet fitness my odyssey aka home decided it NEEDED an oil change at 8 pm Originally headed towards O'Reilly's my gps took me Autozone. As if life intended this to happen I was greated with 2 young very very helpful employees. They were incredibly knowledgeable and were happy to help. I'm new to the Fremont area and I was taken back from how great the customer service was. Thanks a lot guys your positive energy really kept my spirits up read more

My visit to Autozone was SUPER easy and convenient! Let me break it down.. 1. I walked in looking clueless 2. Cashier / worker asked if she can help me find something so I asked for a new air filter for my car 3. I paid and left I was in and out in about 5 minutes! Can't ask for much more than that. read more

My break light wasn't working and needed a brake bulb, those guys working there were so nice and very helpful.

Had to recognize the exceptional customer service I received from the store manager Allysa. She definitely went the extra mile helping me replace some headlight bulbs for my car. I find that great customer service is sadly more the exception then the rule now days. When I see great customer service I think it should be recognized so well done Allysa and keep up the great work! Autozone is my only stop for car supplies!! read more

This Autozone has been here since before time! Okay, well they've been there for as long as I can remember. I've gone here for all my auto needs and have never been disappointed. As long as you know a little about what you're looking for, they can generally help you. At times, it seems a little under-staffed and slow due to staff helping others with finding what they need. A dedicated cashier line would definitely be helpful. Either way, I almost always choose to come here over others. read more

I ordered online what i thought was gonna be a new thermostat but when i picked up in store and opened it, it looked dirty but i hoped it was just maybe some grease put on it from the factory but upon installation and driving, the damn thermostat is obviously used and faulty. My car overheated to 250 degrees (which is horrible for your car) and was not just leaking coolant, but BOILING MY COOLANT in the damn reservoir!!!!!! Like what the fuck you guys told me on the phone you didnt have any in stock so you ordered a new one. If its not on autozone sorry but either way im never returning to autozone and im never ordering from the brand, "FAILSAFE" failsafe my fucking ass. read more

Last Sunday, I had a very good experience with this branch of Autozone. I wanted to buy a toolbox to adjust rear wheel of my kids bike but there was a little gap there so regular adjustable wrench won't work and I found I needed Rachet tools for this. But I was not sure what size of socket will fit for this, so took my kids bike along with me. I showed it to Gary at the counter and he was immensely helpful. He checked that the largest socket in that toolbox is a little short for it. He realized I wanted the toolbox just to adjust the rear wheel, so he went above and beyond, found the required socket in the store and helped me adjust it then and there itself. I did not have to buy anything and he did not charge anything to me for this. I was pleasantly surprised with his kind gesture. I had visited this branch of Autozone couple of time before for few car parts (like sideview mirror) that I could replace by myself. I found those parts to be of good quality and price to be very competitive, so I always had good experience with them. But this experience was something pleasantly unexpected, and hence I decided to write a review to praise the good work. I would recommend this branch of Autozone for any kind of parts or tools and not just for automobile tools. read more

Always get help what I need even they are busy still employees are helpful specially George helped me with my car wipers thanks Georg.

Absolute horrible customer service. I bought a Sylvania headlamp only 6 months ago, and accordingg to the warranty, authorized retailers and Sylvania should cover and honor the warranty for any malfunctioning up to a year. I was shut down and told that "Sylvania is saying that that is their warranty, we at AutoZone are not responsible for that, even though they say we are an authorized retailer." I am absolutely astonished by the way I was treated as the employees at this store clearly do not care whatsoever about the meaning of "customer satisfaction." Even with all of the required information such as proof of purchase, the defective lightbulb, they were not able to accomodate at all. Do not purchase any of your automotive equipment here. I would suggest O' Reilly's across the street. read more

Really good service here. I needed my battery changed and one of the staff finished their break and was eager to help me which I appreciated and because I had a good experience I referred my aunt to this place and she also has a pleasant professional service here. They did not over complicate things, honest straight forward friendly service! read more

This was the most beneficial, most helpful experience I've ever had when it comes to car repair. After being taken advantage of by a car repair spot in town I headed to Autozone to pick up an expensive auto part that supposedly needed. I had the good fortune of having Alissa assist me. She double checked to see if what I'd been told was true (it wasn't true). She also redid some shoddy work the other place didn't do well but still charged me for-- all of this for no charge, at the same time educating me about how to diagnose any simple issues on my own in the future. I can't thank her enough for her patience with me and I highly recommend a visit to this Autozone for actual help and professionalism. Alissa saved me at least $700 in expensive repairs I didn't even need with a quick, thorough service that didn't cost anything and I am extremely grateful. read more

I've shopped at AutoZone before for oil and other random stuff for my car, but today I went in for headlight bulbs for my car. I knew the exact ones I wanted and was planning on doing them myself. Gino (maybe the manager? I'm not sure, seemed as though because he was really knowledgeable and friendly) found me the bulbs I wanted from the back room since the peg was empty. Not only that but he installed them for me! It was super quick and he was so nice. Totally recommend this location, they've always had what I need and in this particular visit Gino went above and beyond to help me out. Thank you AutoZone and Gino! read more