Have used this company several times to move my offices without any issue. However, we will not be asking for any future service from Muscle Movers (MM). We hired MM to move our home and it was quite the unprofessional experience starting with Larry the supervisor/manager. Larry feels that all homes are the same....and cost can be estimated by number of bedrooms. As he said, "He doesn't have time to go and look at what needs moved...he's too busy". So why even consider a home's square footage even when told?? In his estimation, .....a three bedroom home is a three bedroom home...they are all the same. The fact that he didn't want to come and review the amount of work (as other professional movers have done in the past), should have been a warning to not only us but to his workers. They had no clue and were unprepared for the job. Although the actual movers are good guys and most of them worked pretty hard, they are NOT professional movers and at $56.67 "per hour" "per mover," standing around not knowing what you are doing adds up quick. They didn't arrive at the times stated and even on Day 1, they didn't even arrive at the correct house. They arrived at the destination home and only after speaking to that homes owner did they figure out they were at the wrong starting point. Therefore got to correct home 2 1/2 late due to incorrect starting point but also apparently workers didn't show up (another quit after only working 1 hour). Day 2 - we offered an early start because they were obviously behind as well as offering to beat the heat....said they would arrive by 7am...showed up at 8:30....you get the point. The also didn't come prepared, no tools (borrowed our screwdrivers, socket set, etc.), no water during heat index of 105 (yes they borrowed our cooler and went and bought some bottled water while on our clock), used our furniture mover dolly which they thought "was pretty cool"! Long story short...2 and 1/2 days later.....we finally got moved. We have had multiple experiences with professional movers....Muscle Movers are not professional movers! By the way.....we did get a $215 discount on our over $3,300 bill but only because we expressed our displeasure.....it wasn't offered due to their poor work. We considered it rental for our tools and cooler. read more