Mayberry Moving was hired by me on a move-in to Carbondale and a move out only 10 months later, and packed my rented Penske truck (which I rented from them), with great care. The Penske trucks are reliable and newer models. They are professionals and on request put down floor protectors and made sure the truck was packed well, not only for transportation but also to protect the integrity of my furniture and boxed items, which (I did my part) I had blanketed in moving pads and shrink wrapped as well as packed carefully. Thank you so much, Mayberry Moving! read more

0 stars, 0/10 would not recommend. TL;DR: If you do not have enough crew to cover when one of your employees has a family emergency, you DO NOT have enough crew. You are messing with people's lives here. I received a confirmation call the day before my move telling me they would be there between 8am and 10am. Great! I had been packing my house for weeks, and even stayed up until three in the morning the night before the move making sure we had things ready to go. Four hours of sleep is terrible, but at least I would not have to do all the heavy lifting myself! Right? WRONG. At 8:15am the day of the move, I receive a call telling me they will not be able to move me that day due to a crew leader having an emergency the night before. There was not even an apology, no "I'm sorry", no offer to move me the following day, no offer for the owner to step in and cover the shift of their employee. This was Saturday, and the earliest they could move me was Tuesday. EVERYTHING IN MY HOUSE WAS PACKED AND READY TO GO. I had the internet being shut off at the old place that Monday (I work from home) and being installed at the new place the day of the move. I had other maintenance people scheduled that afternoon. Because I thought I would def be available in the afternoon if we had movers coming in the morning. I was supposed to have all day Sunday to relax and unpack my house to get ready for the week to begin. BUT NO, WE JUST HAD TO RENT A UHAUL AND DO IT OURSELVES over two days of backbreaking work. I luckily had three saints of friends come help us, or I don't know if we could have even done it. Thanks for nothing, Mayberry. If you do not have enough crew to cover when one of your employees has a family emergency, you DO NOT have enough crew. You are messing with people's lives here. read more

Not professional. One of the movers complained about lifting due to his back. I felt bad for him but he was in the wrong profession and was complaining most of the time. Sorry I have stairs but sometimes you will encounter stairs if you are a mover. When we booked the appointment they knew there were stairs. Carbondale, Illinois read more

The same problem that I read about from the first reviewer. Promised to move me between 8-10 AM and they called at 8:30 to tell me they might get to me this evening. Their crew is taking more time to do a move from yesterday because another customer didn't pack as they said they would. So because someone else didn't do what they said, I suffer the consequences. Shame on me for hiring them after I read the previous reviewer's critique. Beware! Let my mistake be a good guide to you. Don't hire them. read more

Had a great experience with the moving company. I was concerned as a I saw some poor reviews from 2021. This was not my experience. I moved out a whole house full of furniture. I received a call the morning of the move. They showed up on-time and with a large truck which had more than enough room. Dorian and Marcus were the two movers and they were very productive, friendly, and professional. They wrapped all of the items in blankets and were diligent to make sure nothing got scratched. Dorian proposed a storage solutions for me that saved me a lot of money. Brittany is the office accountant and Cindy is the moving specialist. All good hardworking people. Good experience all the way around. I'd highly recommend them for any local moves. read more

Do not ever use this business. They promised to move my family's property to another state, and made promise after promise to give them an estimate by certain dates and failed to meet all of them. The owner and staff were out of town on Memorial Day weekend, which is the start of the summer moving peak, and left the office in the care of an employee named Josh. He was the one who kept promising that Mayberry could move our stuff during our requested timeline. The owner returned and quickly informed them that they were fully booked already and Josh had no authority to make these promise. The owner did not fire him and did nothing to assist us afterward. I think Josh was going to attempt to move our stuff single handed and pocket the money himself. Who knows if our stuff would've ever shown up at its destination. What a nightmare experience. We had to scramble to find an alternative with little time left before our move date. read more