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Muscadine + Pine Property Management

5.0 (2 reviews)
Open • 9:00 am - 4:00 pm

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Acorn + Oak Property Management - Mold ripped from under the house left in the yard :)

Acorn + Oak Property Management

(96 reviews)

Fantastic management company. I'm a big fan of Brendan Smyth, my broker who helped me since the…read morestart of my home search in Durham, NC. He was always VERY responsive in terms of maintenance and anything else that needed to be done urgently, such as when hot water shut off in the wintertime - it was fixed within the day. I couldn't be happier with my experience - I would definitely recommend Acorn & Oak and Brendan to anyone looking for a home in the Raleigh Durham area.

We worked with Acorn + Oak for roughly 3 years managing our rental property, and unfortunately our…read moreexperience steadily declined over time due to poor communication, constant turnover in points of contact, and lack of follow-through. The final issue that led us to terminate management involved landscaping/tree work that perfectly summarized the broader problems we experienced throughout the relationship. We requested quotes for landscaping work in mid-March and did not receive them until we followed up weeks later. When the quote finally arrived, the pricing didn't add up correctly and had to be clarified after additional follow-up. We approved what was described as trimming and cleanup work, but communication throughout the process remained inconsistent. Scheduled work dates were missed, partial work was completed without updates, equipment was left at the property, and both we and the tenant repeatedly had to ask for status updates. Most concerning, a large holly/privacy barrier on the property was cut back far beyond what was communicated in the approved scope of work. We were later told after the fact that the vendor believed mildew/mold treatment required such an aggressive cutback, but that was never explained to us before the work was performed. Had that been communicated upfront, we would have had the opportunity to discuss options and understand the actual scope of work being approved. The larger issue, though, was not just the landscaping situation itself -- it was the ongoing lack of proactive communication and oversight. Over the course of our time with Acorn + Oak, we went through multiple points of contact and consistently found ourselves needing to follow up for updates, quotes, scheduling information, and basic responses. Even our tenant expressed frustration with delays and communication issues. For a company charging a 10% management fee, we expected significantly better service, coordination, and accountability. Instead, the experience often created more stress and work for us rather than less. The Broker in Charge ultimately allowed us to terminate our agreement early, and we are now self-managing the property while evaluating better long-term options. I rarely leave negative reviews, but I think it's important for prospective owners to understand that communication and consistency were major issues in our experience.

Bob Schmitz Properties - Gorgeous home broken up into four 1BR Apartments only 1 Block to East Campus in Trinity Heights

Bob Schmitz Properties

(38 reviews)

We've lived at a Bob Schmitz property for a little over a year now and I'm happy to say it's worked…read moreout fantastically. Our apartment is beautiful, perfectly maintained and we have awesome neighbors. They are the best landlords I've ever had. Period. I can't speak about the return of my deposit, but I will update this review when we leave and report back what happens. I've gotten my deposit back at every place I've ever lived and I don't expect this one to be the exception. But then again, I'm also older, not an undergrad, don't throw raging parties, don't have destructive animals and I'm really into making where I live feel like a home. The good: they own their properties. This means they take care of them. One of the best things for me is that they are so pet friendly and don't charge rip-off 'pet rent.' Some of their tenants foster rescue animals and they even go so far as to post them on their website. Almost all their apartments come with a security system you have the option to turn on (hosted by Alarm Man-- no contract and cheap, cheap). There are plenty of security lights outside. No dark parking lot if you come home late. Also, they run background checks and pretty stringent credit requirements so no sex offenders or scary felons in the apartment next to you (unless they happen to be visitors, of course). You can pay your rent online with no rip-off 'convenience fee.' A blessing, even though their office is just around the corner, so no biggie if for some reason the system is down (never happened in the year we've lived here) and you need to walk your payment over to make sure rent is on time (I don't get the negative review that bashed B. Schmitz b/c they were charged a late fee when the system was down. I mean, duh, there's more than one way to pay your rent). You can request maintenance online-- we've had a couple of small issues and the work has been prompt and the workers are nice guys who don't look like they just changed out of prison clothes or are trying out for the next serial killer flick. They're professionals, for sure. They're also good communicators who don't invade your privacy. You have advance notice if they need to get in your apartment-- fantastic if you've got two little squirrel dogs who would likely bolt out the door otherwise. We've dealt with Rachel Davis and Marcelle- they're both totally awesome-- friendly and professional. I'd also add that they're queer-friendly and Bob Schmitz donates to public radio. Also, they're really flexible--if you want to move to a different Bob Schmitz property during your current lease period, you can do that.

Everyone on staff has been super helpful and attentive. Couldn't ask for more!…read more Pam

Muscadine + Pine Property Management - propertymgmt - Updated October 2026

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